Car dealerships can’t charge you for add-ons you don’t want

Reputable dealers will disclose any options, and you can accept or reject them.

Thank you for the excellent advice. When I bought my car three years ago, the dealership had nitrogen in the tires. I didn’t want nitrogen in the tires and it was an extra cost wondering if I could’ve gotten that removed.

I just bought a 2021 gmc canyon Denali they added 999.00 for paint protection and charged 699.00 for administrative fees then after the purchase they handed me one key no remotes it has remote start I had to get mad they made me a remote the truck I traded them had 2 remotes

So glad you posted this because Underrepresented racial minorities are at the mercy of crooked car dealers. Dealers' fees are outrageous and if you are a woman need to watch out for these tactics.

I’ve yet to get my paperwork from Right Toyota in Scottsdale , Az

It's a great piece of information that I will pass to my friends. I know many young people that purchased cars from some dealerships, resulting in the cars being stolen.
On the other hand Latinos or immigrants in need of transportation frequently are scammed by those dealerships and specially by fake insurances that at the end they deny to pay and keep passing the ball to each other to find out who will pay.
I know many cases of young people and immigrants who are facing these issues with these insurance companies and car dealers.
ERNESTINA Heller

I have the same add on problem with Chapman dealership in Yuma, AZ. I repeatedly told no. They lowered the price of 3 add on. I still said no.
They said they would take them off. But would not give the money back.

Although I didn't buy a car from this Mazda Nevada dealer, they told me I must buy their paint and upholstery protection package costing $1,500 because it was applied at the port of entry and they had no control over it. Because of this and other maneuvers I felt were deceptive, I opted to not buy from them.

I recently bought a new Kia Telluride in Coatesville PA. The dealer added "ID etching for theft protection" and some type of stain proofing. The salesman said all of the vehicles there have it and it is not negotiable. It left a bad taste in my mouth but the car I wanted was there and I didn't fight him on it. Sucks they do that.

I had the same problem with a dealer in Hollywood Florida which charged me an extra $3000 add-ons on a vehicle 2018 Nissan Sentra

I purchased a new Volvo XC40 in 2022. We made the deal with the salesperson, but before writing the check, we were ushered into the office of a financial person who proceeded to lay out many various options we could purchase. It was overwhelming, and completely unexpected. We didn't have time to even digest what she was saying before she went onto another option. What had been a good experience with the salesperson, turned the entire experience of purchasing this car into a fiasco with our heads spinning. We were not told ahead of time to expect this; we were not provided information ahead of time to review and think about before committing; we had to make a decision that day at that moment. Talk about high pressure sales! We hated that, and while we've been Volvo owners for more than 20 years, this experience has left a very bad feeling about Volvo's tactics. They sure know how to drive a customer away!

The FTC is doing a great job by alerting people to SCAMS that are going on.
The FTC is a good government organization that is working FOR THE PEOPLES INTEREST.
Thank you for your service,
Bruce

Who are the three dealerships/companies, because I bought a car last year from a Hyundai dealership and was told the package was required.

Same thing happened to me many years ago at now defunct Pacific Lincoln Mercury where verbally agreed to free items were to be included with new car purchase price that they tried to slip into the closing documents. I yelled & screamed "bait & switch" so all the surrounding customers could here me as I walked out with the Bank's check that I used at a different dealer to buy my car!

You keep us informed about the big purchases in our lives. Thanks a lot. I will pass this on to my children, brothers and sister’s friends.

Good to know. The same thing happened at a dealership here in Charlottesville. We saw the sticker price on the car, the salesman quoted a monthly finance figure, and only when he asked us to sign the sales contract did we notice the higher car cost. When we asked about the higher than expected cost, the salesman had to show us $1,500 extra charges for “clear coating,” nitrogen in the tires (they said they added it but it likely came standard), and accessories. We had them remove the accessories but still had to pay $680 in extra charges. My husband didn’t want to walk away. Buyer beware!

What about lease vehicles ? They put extra items on in the "package" like special paint sealant.

I bought a 2018 338 turbo from West Coast auto. They charged me exuberant prices for add-ons. They said that could not be removed from the car so I was stuck paying for them.

Nissan of Slidell charged me $495 because they etched the vin# in the glass. I made the finance manager aware that I did not want this, but he basically stated if I wanted to purchase the vehicle it's included in the deal.

I bought a car from Community Kia in Baytown Texas and I told them I didn’t want any add ons. I later found out that the finance person added on some things on because this is the only way the finance person makes money.

This made my car payments over $700 a month.

Thank you

I just bought a car and it was posted at 137000 miles little did I know that was untrue and the dealer tried sweeping under the rug when the actual mileage is determined to be unknown

I used to work at a DMV in West Virginia and whenever I checked on the bill of sale of a used or new car for the title, it was amazing to see how much scam and fake charges were added. Sometimes the prices had been so much inflatted, that I didn't even asked or told the owner to no not sour their days, when there were nothing to do at that time, (besides, dmv people shouldn't). I really felt shock on seeing how much these (some of them, not all) dealers were pocketing from their clients. It's really shameful. FTC is doing and should keep doing this good job, make them pay and spread the news.

As a colored person, I've been offered all these extras, plus high interest rate bank loans, and no budging on pricing. Even worse for my wife.

I learned to purchase cars from credit unions (used), CarMax and now Carvana. We've had great results, with no ads ons or additional fees and get our car loans from credit unions at really low prices. Bank of America and Wells Fargo will charge extra interest of your colored so stay away from them.

Colored meaning, any hint and I mean any hint of color and they will not treat you the same as your Caucasian counterpart.

hyundai topeka ks did this to us 3 years ago.
they put parts department items on the monroney sticker, that they didn't want us to negotiate out of the cars price. garbage you don't really need like hyundai branded $40 first aid kit, total contents probably less than $10 at walmart. Get get floor mats etc are extra cost, but what if I don't want them either?

I told the sales manager, Imagine I go to your parts counter, and you make me purchase air freshers in the cost of the part's I need, non negotiable add-ons, simply because you want to move merchandise you stocked up on to make a few extra bucks because you paid for them? Sound like a good deal for me? Or want free warranty work? Nope you'll have to purchase some worthless over priced hyundai branded swag, because the stealerships need to make money. lol

Family Toyota in Burleson, Texas and Arlington, Texas are telling the customer that they have to buy the Protection Package at $1299.00 No Negotiate over this, it is a must or they tell customer Family Toyota will not sell you a car.

I’m trying to buy a 2022 used suv right now and the dealer will not remove the paint protection for $1000. I tried to negotiate the $999 DOC fee as well and they won’t budge. They won’t increase the offer on my trade in or lower the price either. I don’t want to walk out a second time because I want the car! Do I give in or is there anything else I can do?

But what if the dealer will not sell the car without those add-ons? I was just in a dealership trying to buy a car and they had $4500 of add-on; nitrogen in the tires, interior and exterior chrome trim, saltwater clearcoat, tire locks, and pain protectant film; the trim and wheel locks were not on the car and I could not tell if the remainder of the items were installed yet. I said I did not want them, and the GM said they will either be installed or will be in the trunk of the car, but they are going to be included in the price. I walked out and bought a car elsewhere.

Is there a way to get our of a car loan recently purchased? I was rushed and my payment is way too high. They also said car was$23k and actually 33k, after fees They said I have to purchase LoJack-$5k just for that. Hate the car, can't afford it, just want out of this.

Most franchise desires in Texas will not remove any of the added fees and products. I've contacted dozens of dealers trying to make a purchase.

My son had a $4900 service warranty added to his loan by the
dealer and my elderly Dad had same thing done to him. It's not just black and Latino this happens to. You can't really report it on here since the form asks questions that don't pertain to this. Ftc should put a stop to this.