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The FTC and state consumer protection agencies have shut down dishonest timeshare resellers for bilking timeshare owners out of millions of dollars. If you’re selling a timeshare, listen carefully for the promise of lots of money quickly and a request for an upfront fee. Those are two key signs of timeshare resale scam — and someone you don’t want to do business with.     

In one recent case, Vacation Property Services claimed to represent big-name companies eager to buy timeshares for business travel and events. The company guaranteed timeshare owners hefty returns if they moved quickly on the offer. But first, the company said the owner had to pay from $500 to $2,000, via credit card, in “registration” and other fees to seal the deal.

Timeshare Resale Scams Infographic

Timeshare Resale Scams

The company’s promises of ready buyers, fast sales, big profits and money-back guarantees turned out to be lies. What’s more, the timeshare owners were stuck with debt on their credit cards from paying the “fee” after the company told them that the sale would be complete — and that they’d have their money — by the time the credit card bill came.

If you own a timeshare, question any offers to help you resell it. Be skeptical of companies that:

  • claim the market in your area is “hot” and that they’re “overwhelmed” with buyer requests
  • say they have buyers ready to purchase your timeshare — or promise to sell your timeshare within a specific time
  • guarantee you’ll get big returns on your resale
  • require you to pay fees upfront — even if there’s the promise of a “money-back guarantee”
  • don’t provide a contract — or provide a contract that doesn’t accurately reflect conversations you had   

Read about buying and selling a timeshare, or check out our infographic to see how timeshare resale scams typically work.

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The purpose of this blog and its comments section is to inform readers about Federal Trade Commission activity, and share information to help them avoid, report, and recover from fraud, scams, and bad business practices. Your thoughts, ideas, and concerns are welcome, and we encourage comments. But keep in mind, this is a moderated blog. We review all comments before they are posted, and we won’t post comments that don’t comply with our commenting policy. We expect commenters to treat each other and the blog writers with respect.

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November 11, 2014
Has anyone gotten a check from these guys? I am getting calls and can't believe it's legit.
November 17, 2014
My husband and I were contacted by Estate Exchange group a few weeks ago, received the contract, and gave it to our attorney to review/investigate. I too, like UVCMember, made calls to check on the Broker. I was told they were informed about one year ago that Timothy Clark was the victim of identity theft and to be very skeptical of anything with his name attached. Today I have been investigating the information about their title/escrow agent and can't find anything that makes sense. I am a former Real Estate Paralegal and currently a Realtor so I was skeptical from the very first call.
November 14, 2014
My first comment hasn't posted yet, but FYI to all who have posted here about Estate Exchange Group: This is the email response from the registered owner of "Estate Exchange Group": Thank you for your call and email. I do have an LLC with that name in Illinois, however, we do not have a web site nor do we deal in time shares. I did a Google search and found the site which apparently is referred to in your email and on the FTC link. I would report this suspicious activity. Best of luck and thank you for the heads up on this other entity. And here is the response from the owner of Title Authority Inc, which is the title company that EEG supposedly uses: Carolyn, We are the Registered Agent for a company called Title Authority, Inc. which is located in Downers Grove, Illinois and which to my knowledge has nothing to do with the time share business. I am alerting our client in regard to your warning. Larry Gold
November 18, 2014
Folks do not get involved at all with Property Connect or The Transfer Group. I consider myself fairly intelligent and usually I am suspicious of things to good to be true as I was with these offers. Long story short I feel for their scam lost thousands of dollars and never received a penny!!!! If they call you DO NOT FALL FOR IT!!!!
November 18, 2014
Does anyone know anything about a company called Recovery Investments, LLC from North Carolina. They offered to buy my vacation club in Mexico and knew all the details about it and me. Called the Attorney General's office in North Carolina, but they have no complaints, just know they are calling people.
November 19, 2014

In reply to by Dakota

If you're thinking of selling a timeshare, take a look at this FTC article and find tips on how to handle a call from a company offering to resell your timeshare.

Lakeland scam
January 07, 2016

In reply to by california

Zachary Hoffman of lakeside escrow in Cleveland oh. and Anthony tornatore of Overland Park in kc Missouri. Tornatore initiate the process with ph call and later Hoffman called. Promised buyers ready. Cash in hand. All I had to do was pay Mexico VAT tax and later a property luxury tax. Hang up if Hoffman or tornatore calls wanting to buy vacation weeks. And whatsoever do not send them money!
Almost lost my Mojo
November 20, 2014
Here is our letter: Thank you for considering the re-sale of your vacation membership. Attached is the sales offer we spoke on the phone about. Please read it, and attach a copy of proof of ownership. This can be the front page of your contract, a maintenance fee, or ownership certificate. Please make sure to write across it (void non-negotiable) for your own protection then email or fax it back to us as soon as possible. Thank you, I look forward to doing business with you. Angel Diaz Thanks for saving us huge $$$$$$
Someone's Mom
November 20, 2014
I got a call out of the blue from Vacation Resort Experts. They wanted to purchase my Unlimited Vacation Club timeshare--something I would be happy to unload to the first taker. I guess I asked too many questions, because I wound up speaking to a "supervisor" named Eddie Von. Twice, in fact. He told me that they are buying up these timeshares and reselling them. No one ever mentioned a thing about fees, or commissions, or about my having to hand over a penny. Has anyone else had the pleasure of talking to those guys? So here's the real question: is there a LEGIT way to unload an unwanted Unlimited Vacation Club time share? Where do you go to do that?
November 24, 2014
I am just curious if anyone has had any experience with a company out of Chicago IL which is wanting to buy our uvc membership for much more than we have paid plus what we still owe. Does or has anyone had any experience dealing with International Group Trading Inc.
December 03, 2014

In reply to by cer

I just got this call from the same people. Actually Investment Group Inc in Chicago. I think it's a scam.Too bad.
November 24, 2014
I learned a difficult lesson after being scammed by a fake company called Goldstein Funding over a year ago. Recently been contacted by Estate Exchange Group LLC and a company going by Property Management. Same old story...ALL SCAMMERS!! And there are many more listed in this many are there?!! Terrible.
November 25, 2014
Estate Exchange Group LLC and Title Authority, Inc. are scams. As mentioned above, they are based out of Chicago and are pretty much using the same technique to take your money. It starts with a non-binding contract you must sign and it also has the signature of Tim Clarke. Then they approach you about wiring the 16% sales tax to Mexico, then AIG insurance. All the while insuring you the buyer will reimburse the fees. It's a scam and don't buy into it!!!! If you've sent funds, DO NOT send anymore!
November 26, 2014
Thousands of International travelers, particularly from the US and Canada, have fallen victims of timeshare fraud while vacationing. Resort developers hire skilled salesmen to represent their timeshares as many different attractive packages, such as financial investments, deeded properties, or vacation clubs, just to increase their sales.
November 25, 2014
I've contacted by Vacation Resort Experts (actually they have called me more than 20 times). They want me to sell the timeshare I have with UVC. They are asking me for the sales contract but I'm afraid that this is not legit. Anyone knows about this company? I've forward the email received by them to UVC for some advise or if they know about that company and their advice was not to provide my personal information.
January 08, 2015

In reply to by Yuli

I am getting many calls from them as well. I fear that they are a SCAM. I was called by the lawyer in Mexico apparently representing UVC. I checked out the law firm and no one in the area know of them. UVC do not know of these guys either.
So annoyed
March 22, 2015

In reply to by Yuli

I've been getting calls also. Pretty sure it's a scam as it sounds a lot like the other messages. I received a call late last year from a different company making the exact same promises and sales pitch. I assume the previous fake company got made and changed there name to vacation experts
December 04, 2014
Got a call from a Chicago number, a girl with a British accent asking if I'm interested in selling my timeshare with UVC. I said, "Sure, I'd be interested." So they sent an email with an attached letter of intent, just like those mentioned above. And, like those above, the offer was for slightly more than twice the purchase price of our timeshare. Suspicious, I googled "The Estate Exchange Group" and looked at their website. I then called UVC's membership services to ask if this was a legit request. The person with UVC said, "This is a scam. We are investigating it. Do not respond to them." Curious about these things, I decided to have a little fun and call The Estate Exchange Group directly, using the number they provide on their rather generic website. The person answering the phone acted surprised by the call, and then tried to play it off that he was the secretary. I asked a couple questions and he was very dodgy, so I hung up. This is a scam all the way. If you've been offered this deal, UVC asks that you contact them and send to them the letter of intent you received as part of their own investigation into what's happened here. Obviously their member information has been compromised. "If it seems too good to be true, it probably is."
UVC Member
December 19, 2014
Seems like the recent name of the callers is Vacation Resort Experts in Illinois. Names used are Steven Wood and Kevin Ortiz. Also got a call from the alleged lawyer representing the AM Resorts, AVG and Assoc. in Guadalajara Mexico. Asking for $2450 upfront to cover transfer, fees, taxes etc. BE AWARE!
Scammed 2
June 22, 2015

In reply to by UVC Member

I found out that AM Resorts has no idea this is going on. I was told by VRE that AM Resorts wants all units to be all inclusive and not private. They are getting good.
January 06, 2015
UVC Member | Jan 6, 2015 Another caller wanting to buy my UVC Membership, from 1-708-669-0372 I got 2 letters following the call from Steve Wood President & Founder Vacation Resort Experts Part of their letter: 2. Scan and Email or Fax a copy of your original sales contract of your vacation membership. Please note; we do not need any sensitive information. Should your original contract contain your social security number or credit card information, please black that information out before emailing or faxing. 3. Once we have your information, it will be forwarded to a licensed title company who will perform a soft inquiry as to the current standing of your membership. E.g. Membership balance, maintenance or any outstanding fees currently due. 4. Upon receipt of your membership inquiry, a purchase offer is then drawn up and forwarded to you for your approval. One of our agents will contact you and review the terms of our agreement. I also got calls and letters from MAC Inc in 2014, wanting to buy m UVC Membership for $28K - I didn't pursue it since he said UVC Mgt lies
January 15, 2015

In reply to by Gypsy

I too received a call from vacation resoet experts. Area code, 708. Offering to buy my membership all I nees to do is send them my membershio number and or front page of contract stating owners' names. I am doing my research because it all sounda too good to be true. UVC has never heard of them and advised me to not proceed.
August 16, 2018
June 2013 my daughter and I went to the presentation. Tim and Tom were the young boys that gave us the Playa de coco lounge pass and coupons and gave us a discount for the Coco Adventures. Spouses were suppose to attend together. Mine wasnt there. To good to be true. They served us mimosas and talked a great game. Todd Richards was our second guy (think real name is Todd Dehn) (picture attached Todd Dehn and Fernando May) the pressure guy. Dan Shade? was the guy that had breakfast with us. My daughter was with me not my husband. We loved the place but I wish I wouldn't of gave them money. We got 1 registered week and 5 corporate weeks I had paid 8,150.00 (1,000 admin and 1,000 to Amerashare Annuities with Hong Kong address) and pd 699.00 to Mercury Property Management. That same day I wanted to cancel and they said I couldn't. I went back the next two days crying and begging. I was scared. In another country Mike Flores Mercury Property Management to rent them at 2600.00 week for 5 years. This is the only reason we signed up. They would use the weeks for marketing. We werent going to use for 5 years and get all our money back then some. I came home I cancelled all my cards after reading everything on the internet. I emailed them back begging to let me get out of this. We have not seen any rental income. I have read Redweek and Pissed consumer and Travel Advisors and they are still doing this scam in November of this year. Now I hear that Bahia Turquesa is claiming they never set up with the rental company. I talked with them (Mercury Management) who knows maybe they were upstairs in the office) on the phone standing on the balcony on the hill at Bahia Turquesa. They are all liars. I called him but he didnt call me back. I need help!!!!!!!!! Now Logistical Services Group called and said they are working with Las Palmas to take care of the clients that didn't get what they were promised through Mercury Management. This is the recovery scam. Jonathan Rinaldi sent me a rental contract to give me 26,456.00 for my 6 weeks. Said I needed to pay the maintenance for the weeks. I had to give it a try so wired 2,370.00 to some bank. I got an emailed receipt from Las Palmas Travel Network showing the received the funds(fake of course). Now Jonathan has me talk with Alex Perez the accountant and now they want 16% taxes paid before I get the money. This is the point where I wont fall for their s again. Asked Alex if I can talk with Jonathan again and he said it wasn't possible anymore for the file is now in his hands. They say the taxes are $4,050 and they will pay 49% of that so I just need to send 2,000 or something and they will send the money in 5 days. Right?? So I am out $10,905.00. I still owe on the vacation club membership(was suppose to be a fractional ownership in very expensive places and low costs and cooks etc etc) of course that was Todd Richards talking to me and when you see the actual contract is says nothing of the sort. It's a vacation club membership. The flim flam artists. I remember him saying when I went up to that Chantel Matthews office "Don't mention the re-sale of weeks, you want to get that money" I cant believe how stupid I was. We loved the place and we were there on my moms Interval International exchange. She bought the week for us. I thought they were legit, so why would this be so screwed up. How can Bahia Turquesa have these sales/developers on their property and not know what is going on. I am going to contact Las Palmas and send them the receipt supposedly they received the fees. I is amazing how many companies name are involved in this elaborate scam. We need to get to Enselmo Baldini. I will email my contract number and other info next.
August 11, 2018

In reply to by wendellgrif

The story of Wendellgrif is a copy of our story :-(...Did you hear anything after 2015 about this case?????
January 12, 2015
I too have been contacted by International Group Trading, Inc., out of Chicago, Illinois offering almost 3 times what I paid for my UVC Dreams contract. The catch, I think, involves the 6% commission "held by the title company" until the funds of the sale have been verified by the seller. I've got a pretty strong feeling that one would never see that 6% again or the illusory proceeds from the sale. My contact was one Venessa Rodriquez. Thanks to all who posted on this blog.
poor willy
January 13, 2015
We must all be in the same boat. Got a UVC package and now trying to unload that and get a call from Estate Exchange Group. So not wanting to be duped twice, I checked and this is what I find. Thanks for all of your comments. 'Too good to be true" is still the rule.
January 22, 2015

In reply to by poor willy

Estate Exchange Group in Illinois has been hijacked by scammers...the website is a sham...steer clear!!!
January 14, 2015
Has any one had any dealings with Recovery Investments LLC out of Raleigh, North Carolina?
January 14, 2015
Received a call from Revel Event Management, wanted to buy our vacation club. They provided us a contract, which all look legit. My question is, we were told that there is a tax that has to be paid to the Mexican Secretaria de Hacienda Y Credito Publico, which look to be similar to the Mexican version of the IRS. Any info, it sounds like a scam. No money was requested up front. We were told there would be a commision for the sale, but we had to pay the taxes directly to Secretaria de Hacienda Y Credito Publico, to release it us from the deed. Does anyone have any information about this company, or this type of sale.
January 19, 2015
The same scam is now operating under the name Investment Affiliates Inc from Stoughton, MA. First, a phone call from Joe Garcia. Then the letter of intent and a .pdf contract from Stacy Webb (admin asst.) on behalf of Peter Costa the broker. Double the price that we paid and only 6% commission upon closing. Don't do it!!! I'll be filing my report asap to the FTC since this appears to be a new company name, also in a vacant building for sale when I confirmed the address.
February 25, 2015

In reply to by NotFallingForIt

Hello, because of your warning I have told Joe Garcia to take a hike. I own several time shares and heard about scammers like this but never really experienced one. you are right. he says he's an expert and that he has a buyer to purchase my time share for near what I paid. I know that time shares are like a sink hole. there's no recouping the money you paid. Thanks for the warning!
January 22, 2015
I am a private investigator in Chicago who is working this right now! The companies offering these "SCAMS" have hijacked the names of real companies, they start up sham websites under those companies names, use very similar addresses of those companies registered agents. They are using an off-shore bank and eventually have the funds transferred to a bank in Mexico. This is all a big scam!
January 26, 2015
Has anyone heard of Third Coast Group? I have received calls and unbelievable offer for our UVC membership. Received market analysis worksheet and intent agreement, neither of which I have sent back. What makes me leery is that every time I call, I only seem to speak with one person, David Williams. If it is too good to be true, probably is, right? Just wondering if anyone else has heard/dealt with this co/person and whether or not to report...
February 26, 2015

In reply to by samanthac1

Hi, I received a call from them last week, and then an email today. They made a decent offer, but I am unsure if it is a scam too. Have you had any other dealings with them since your post?
FTC Staff
February 27, 2015

In reply to by deirj917

If you're thinking of selling a timeshare, take a look at this FTC article and find tips on how to handle a call from a company offering to resell your timeshare.

Don’t agree to anything on the phone or online until you’ve had a chance to check out the reseller. Contact the state Attorney General and local consumer protection agencies in the state where the reseller is located. Ask if any complaints are on file. You also can search online for complaints.

March 14, 2015

In reply to by deirj917

Hey there! I also received a good offer from this company. I am skeptical tho, hav yous made any contact with them since or heard any bad reviews about third coast??? Thank you
March 23, 2015

In reply to by samanthac1

I have received an offer from Third Coast Group out of Houston as well. I have done some research and it is a solid offer, but not out of the range of value. So far they have not asked me for any money, but have only received the offer and have not agreed to go any further. I have not been able to find any negative feedback on Third Coast online...does anyone have anything they can share?
March 24, 2015

In reply to by krysalex

I hav also had an offer from this company. Can't find any negative feedback yet, but il thinking they could just be starting up there scam. I am awaiting reply from Houston attorney generals office, will leav feedback wen I hear from them.
March 30, 2015

In reply to by Cpcampbell84

I just received a letter from the attorney general office of Texas, they said they have received 3 complaints in this past two yrs about third coast group, im thinking that's pretty good number for a two yr period!!? thinking of going ahead with the sale,,, anyone else anymore feedback??
July 29, 2015

In reply to by krysalex

It seems that they are now using the new name Third Coast Group for the same old scam. Just a naive person like me to send money to them. Now I asked to cancel and they are so greedy that they are asking for a cancelation fee. Don't trust them and don't send any money.
April 02, 2015

In reply to by samanthac1

Third Group want you to pay a Mexican tax up front ,approx. $3000-$4000. They say they will reimburse you this amount. Why can't they pay the tax themselves? Trust or don't trust. We didn't go through with it.
Michael McNulty
May 05, 2015

In reply to by Relieved!

I also received a call from David Williams from 3rd Coast Group. He told me that they would find the best offer they could for my timeshare. If I agreed to the sale, they would close on the property, wire the money into my account and I would only have to pay their commission of 5%. He took very little details about the timeshare and then sent a contract with a high price and almost no details contained on the contract. I followed up with them and received a call a few days later that I needed to speak with a closing agent. I called the agent and she read her sales pitch to me. She basically said I had to pay close to $4,000 before money would be released to me. I asked her where the funds were located and she said they were being held by the Mexican government. The buyer was supposedly a large bank in Mexico (Banco Grupo) but the funds were held by the government? That made no sense to me. I thought it was a scam in the beginning but now I know it is a scam. Stay away from this company.
June 22, 2015

In reply to by samanthac1

i also have received what i think is an offer too good to be true. I asked them (via email) if there was any monetary requirements up front after i signed the agreement (which looks pretty simple/ and hardly any info on the agreement)before i sign. They said no so.. if i sign the agreement/contract and they THEN ask for monies do i have to legally send it? what i find interesting is that the BUYER is "Grupo Bimbo, S.A.C.V.". Mexico, FD" = Mexico City. i "googled" "Grupo Bimbo" and the only such company that comes up is a BAKERY in Mexico City . What does a Bakery want with a timeshare unless maybe money laundering??!!! no dates of my purchase, no contract # not even my address on the agreement??? funny that this seems to be happening to a lot of people in the same time frame suspicious?? you tell me!
Michael McNulty
May 20, 2015

In reply to by Schanib

That is the exact same thing that happened to me. I filed a report with the FTC. The "closing agent" Kelly Taylor told me that the Mexican Government was in possession of the funds and they would be immediately released to my bank once I wired close to $4,000. I reminded her that I was told by David Williams that the funds would be wired to my bank first, I would pay their commission and then transfer the property. I said, "You are telling me that the funds are not held at a bank and are being held by the Mexican government. That makes absolutely no sense." There was never any mention of taxes in any of our previous conversations. I knew when they sent me the contract and it had almost no details regarding my property that it was a scam. But, I followed up just to make sure. I have absolutely no doubts in my mind that it is a scam. Do not listen to David Williams, Kelly Taylor or anyone else from 3rd Coast Group. It is a scam and a waste of your time even if you don't wire money, which you should obviously not do.
January 28, 2015
Vacation Resorts Experts is s scam (Kevin Ortiz 708-231-1018) thanks for your posts, saved my wife and I from learning the hard way.