The FTC and state consumer protection agencies have shut down dishonest timeshare resellers for bilking timeshare owners out of millions of dollars. If you’re selling a timeshare, listen carefully for the promise of lots of money quickly and a request for an upfront fee. Those are two key signs of timeshare resale scam — and someone you don’t want to do business with.
In one recent case, Vacation Property Services claimed to represent big-name companies eager to buy timeshares for business travel and events. The company guaranteed timeshare owners hefty returns if they moved quickly on the offer. But first, the company said the owner had to pay from $500 to $2,000, via credit card, in “registration” and other fees to seal the deal.
The company’s promises of ready buyers, fast sales, big profits and money-back guarantees turned out to be lies. What’s more, the timeshare owners were stuck with debt on their credit cards from paying the “fee” after the company told them that the sale would be complete — and that they’d have their money — by the time the credit card bill came.
If you own a timeshare, question any offers to help you resell it. Be skeptical of companies that:
- claim the market in your area is “hot” and that they’re “overwhelmed” with buyer requests
- say they have buyers ready to purchase your timeshare — or promise to sell your timeshare within a specific time
- guarantee you’ll get big returns on your resale
- require you to pay fees upfront — even if there’s the promise of a “money-back guarantee”
- don’t provide a contract — or provide a contract that doesn’t accurately reflect conversations you had
Read about buying and selling a timeshare, or check out our infographic to see how timeshare resale scams typically work.
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We have recently been contacted by two of these groups. One is Pentagon Management Property out of Chicago. The other is International Brokerage Group, LLC out of New York. Each offered us 4x and 5x what we paid for our timeshare membership. Basically the same Scam that most everyone has mentioned. I knew it sounded a little too good to be true, so we've been doing our research. Glad to have found these posts, so my suspicions have been confirmed. I sent them both an email and told them not interested.
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You can file a complaint online with the FTC and provide all the information you would like to report, including websites you believe are promoting fraudulent practices. You can also contact the state Attorney General and local consumer protection agencies in the state where the company is located.
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If you haven't already, please file a complaint with the FTC at ftc.gov/complaint. Blog comments don't go into the database law enforcement uses for investigations.
You can also file a complaint with your State Attorney General's Office and the Attorney General in the state where the business is based.
This FTC article has tips on how to handle a call from a company offering to resell your timeshare.
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Thank you for sharing your experiences. These are useful details for a complaint. Please report your experience at ftc.gov/complaint. Unfortunately, we can't address complaints if they are submitted through the blog comments.
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This FTC article has information about buying and selling a timeshare.
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These are useful details for a complaint. Please go to ftc.gov/complaint and report what happened. You can also report this to your State Attorney General's Office and the Attorney General in the state where the scam is based.
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