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Earlier this month, we told you about a growing scam: people pretend to be from the Social Security Administration (SSA) and try to get your Social Security number or your money. That scam is now growing exponentially. To compare: in 2017, we heard from 3,200 people about SSA imposter scams, and those people reported losing nearly $210,000. So far THIS year: more than 35,000 people have reported the scam, and they tell us they’ve lost $10 million.

Here’s what one of those scam calls sound like:

Scammers are saying your Social Security number (SSN) has been suspended because of suspicious activity, or because it’s been involved in a crime. Sometimes, the scammer wants you to confirm your SSN to reactivate it. Sometimes, he’ll say your bank account is about to be seized – but he’ll tell you what to do to keep it safe. (Often, that involves putting your money on gift cards and giving him the codes – which, of course, means that your money is gone.)

Oh, and your caller ID often shows the real SSA phone number (1-800-772-1213) when these scammers call – but they’re faking that number. It’s not the real SSA calling.

Here's what to know:

  • Your Social Security number is not about to be suspended. You don’t have to verify your number to anyone who calls out of the blue. And your bank accounts are not about to be seized.
  • SSA will never call to threaten your benefits or tell you to wire money, send cash, or put money on gift cards. Anyone who tells you to do those things is a scammer. Every time.
  • The real SSA number is 1-800-772-1213, but scammers are putting that number in the caller ID. If you’re worried about what the caller says, hang up and call 1-800-772-1213 to speak to the real SSA. Even if the wait time is long, confirm with the real SSA before responding to one of these calls.
  • Never give any part of your Social Security number to anyone who contacts you. Or your bank account or credit card number.

If you get one of these calls, tell the FTC at ReportFraud.ftc.gov.

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8,513 Comments


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The purpose of this blog and its comments section is to inform readers about Federal Trade Commission activity, and share information to help them avoid, report, and recover from fraud, scams, and bad business practices. Your thoughts, ideas, and concerns are welcome, and we encourage comments. But keep in mind, this is a moderated blog. We review all comments before they are posted, and we won’t post comments that don’t comply with our commenting policy. We expect commenters to treat each other and the blog writers with respect.

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Calli Gurl
August 08, 2019
These scammers getting really sophisticated. Now instead of a phone number being displayed, it shows restricted. What is to make of that?
Joe
August 08, 2019
Got 3 calls today - all went to voicemail saying the same thing about suspending my SS# 646-605-3933 956-416-2772 956-774-4590
seedv
August 08, 2019
Received one of the recorded/automated calls claiming to be the SSA. They claimed there was suspicious activity and asked me to call them immediately. Phone number that showed was (859) 968-9900
Just another number
August 08, 2019
Just another number to add to the list 646-750-9860. Got a call from that number an hour ago.
Mark
August 08, 2019
8/8/2019 I received a voice mail today sounding just like the example above. Stating I have fraudulent activity associated with my SS#, so my # has been shut down, and I need to call them back to rectify the problem. Such a shame this has to go on; your never safe.
Tina2302
August 08, 2019
The number that tried with me is 1800 510 5917 I blocked it but there is always new numbers
pattonf
August 08, 2019
FRAUD. robocalls says Social Security number has been compromised and all benefits will stop. Press 1 for more info. all foreign accents, tried demanding my SS number and info. told him he should have it and he said "" you have a sexy voice" -
Lacey M
August 08, 2019
I received this call today from 1-800-133-3537. Same message as the recording above. Just wanted to let you all know another number they use.
Odie Bondurant
August 08, 2019
I've received three calls from 1-800-485-1620, I let it go to voicemail each time. This is the message that was left each time, "Suspicious activities going on and it's about to get suspended. Press one to talk with the investigating officer before we begin to legal enforcement action has been filed against your social security number. Press one now. Thank you."
not falling for it
August 08, 2019
I got a call just now from 956-047-5382 with the same loop message. I guess since I didn't answer I couldn't press one.. ON NO!!!
KenK
August 08, 2019
I just received a call for 888 556-2303 with this same scam.
Brickman
August 08, 2019
Received 4 calls and voicemails all from same area code in Texas but masked as different numbers, all asked me to press 1 to find out more about the issue, of course it was a voice mail and you can’t. I never answer calls from people I do not know, if I know them they will show up as a contact. Don’t answer these calls!
murph
August 08, 2019
I'm on my 4th voice message today! Isn't this a crime to tell people you're from the SSA and they are coming after you?!
ConcernedPerson08
August 08, 2019
Hi, This is the new number coming from these scammers: (415) 878-4917. Same message, the federal government is filing a lawsuit.
Pat
August 08, 2019
I have been getting these call all week and they call 12 times, I'm getting a little upset now, I turn the phone off.
cristy
August 08, 2019
Just got a call from there saying that my Social Security was being suspended because there was suspicious activity from number ‭+1 (800) 057-3483‬ didn’t answer just got the robot message after
MB
August 08, 2019
Robot voice saying all of the above, with NY #646 773 4023
az company
August 08, 2019
They have been calling our phone lines over and over going from one number to the next through out our office the last two days. It is costing us time and money to answer these calls. We wish there was a way to stop them.
dogpound
August 08, 2019
Got 6 calls from a TX (956) area code, all robo asking you to push 1. i keep declining and they keep leaving voicemail. i would never even think about responding. getting annoying though
idaho
August 08, 2019
Received a call from 888-600-1951 stating that my SSN had been suspended due to suspicious activity. 8/8/2019
Vera
August 08, 2019
I just got one, saying there is a case and my ss# is suspended. Number is 9563495385
TranSA
August 08, 2019
I received similar message from number 512 7424397 early August 2019.
pyromate
August 09, 2019
Recieved a robocall today 8/8/2019. Stating: Your Social Security Benefits Will Be Revoked Soon. Press 1 To Inquire About Solving This Problem. The incoming phone number was 888-437-7169
ann
August 09, 2019
18002923253 called several times and left voicemails saying that I had a warrant for my arrest for SS fraud.
Nemehotatse
August 09, 2019
For the past two days I have been receiving calls saying its the social security administration and that legal actions have been launched against my social security number. What do I do to report this and how do I protect my information One number is 210-775-4171 The other is a number from New York
JimS
August 09, 2019
Recieved a call from 1-800-544-7414 twice this week claiming to be Social Security and saying that my SS# number had been compromised. I was then directed to press 1 to address the issue. I didn't answer either time, what I heard was in a voicemail.
BCMom
August 09, 2019
Received my 3rd call from 844-846-3561. They are coming about 30 minutes apart from all different numbers. Again with the SSN suspended due to suspicious activity press 1 to hear more. FTC make it STOP! Lock them up!
FraudH*er
August 09, 2019
I've received a variation of this call multiple times a day for the last several days. They now are mimicking a Washington DC number. My calls have all come from these two numbers 1-800-714-3052 and 1-202-801-6491. They both have the same message. This is a call from the Department of Social Security Administration. The reason you have received this phone call from our department is to inform you that we just suspend your social security number because we found some suspicious activity. So if you want to know about this case just press one thank you .. It is an automated voice. Do these people ever give up?!
kknnss
August 09, 2019
They called, I answered, they said my ssn was suspended. Curiously, I pressed 1 to be connected to someone. All he said was hi how can I help you. I don't think that's how someone from a government agency (or any real business) would answer the phone. I eventually hung up on him. I called the number back. Voice machine asked if anyone 50+ in home. Curiously, again, I press 1 and I am connected with a lady who promptly and professionally claims she is with a health center. I believe these people use other businesses' numbers to scam
Phyllis J
August 09, 2019
Thank you
bbock
August 09, 2019
Got a call from 866.479.2788 and the moment I answer, say hello, a weird digital voice says their from SSA. Then press one to be connect. I knew this was fishy and pressed one. There was some sounds then I said out load "I bet this is a scam" and I got hung up on. Called it back and it's a Verizon Conferencing program.
Janet
August 09, 2019
Add this number to the list!! 866 404 8241 Scam!! Don’t answer
Don't use your…
August 09, 2019
This number from San Antonio tx keeps calling me. Says my ss # has been compromised and suspended. Please call right away. Called me 4 times in less than a hour.
bbock
August 09, 2019
Got a call from 866.479.2788 and the moment I answer, say hello, a weird digital voice says their from SSA. Then press one to be connect. I knew this was fishy and pressed one. There was some sounds then I said out load "I bet this is a scam" and I got hung up on. Called it back and it's a Verizon Conferencing program.
Oldbutnotstupid
August 09, 2019
I got a call saying United States but I noticed the number, ‭+1 (214) 237-1193‬ had a “+1” then a (1) that doesn’t show here when I copied it, then the area code! This double the “1l with a + first makes me think it’s from another country. The woman’s message was a robot voice. She claimed to be an “Officer” of the SS department. They noticed some “suspicious activity with my number in the South of Texas” Then told me to call the above number and “press 1ti speak to this officer” and then repeated it about pressing 1 to speak with her. No threats or solutions were made, but I’m thinking that if I followed the instructions, and got a live person, then they would start the scam and threats etc. If SS really wants to alert me to a “real” problem...they would send a letter for me to go down to SS office to deal with it in person in their actual office. So unless I hear otherwise, I’m not responding!
fang
August 09, 2019
SS scammer in Spartanburg sc 1-877-531-4699
Kevin
August 09, 2019
Same call from 800-277-6841
LRIVEROS
August 09, 2019
just received a call form 888-028-7081. VM says my SS has been suspended.
User856309
August 09, 2019
Just received a call from # 626.043.3873 and let it go to voicemail. The message is the same scam.
Libby T
August 09, 2019
I received many of these calls over the last few weeks, the most recent today came from 866-968-2482
peachyga
August 14, 2019

In reply to by Libby T

Over and over and over again. Mine are coming from area codes 956 and 940. They start early in the day and call until ate at night. It is the same recording listed here.
texasgal
August 09, 2019
‭+1 (888) 922-6541‬ ‭+1 (800) 117-3692‬ ‭+1 (888) 186-5247‬ I have been getting a phone call from these numbers at least 8 times a day. All claiming that my ss# was involved in a suspicious activity and if I don’t press 1 to speak to a ss customer service I will have my SS doxxed and the next message says I got my social security benefits taken from me bcz I haven’t called them. And then the next message says I got my SS suspended and will no longer be able to use it. It’s scary for older folks who buy this trash scam calls.
A Citizen
August 09, 2019
I received a call a few minutes ago, today on 8/9/19 Arcadia, California with a message that it was from the Department of Social Security Administration that my Social Security Number was suspended because they found some suspicious activity. And that if I wanted to know press one. I think this is a scam.
Leelee
August 09, 2019
These ssn scammers also use 610.465.8078
Distressed
August 09, 2019
Got two of these calls today the number is (254)233-8008 Aug 9 2019 around noon
Notanidiot
August 09, 2019
Beware of the robot calls you will get fro. 850-738-1655 telling you to call 210-728-3901. They will ask you to identify yourself first (mistake if you do that confirms your phone # to you) and then will transfer the call attempting to get your SS#.
Kentucky Resident
August 09, 2019
Just got this call from a (956) 454-6221 in TX So far today, I have had 8 Telemarketer and/or Scam Callers. I usually block those numbers as they come in. I can only imagine how many we would get if we didn't block some of them.
sgwd
August 09, 2019
Just received a call from Abilene, TX claiming to be the SSA. The call stated that a law suit was pending against my SS number and to call them immediately. I didn't and neither should anyone else.
Desibaby81
August 09, 2019
Recieved another call similar to this from 1-800-103-4913. I went thru and pressed 1 to speak to a SSA "rep" and when they asked me for my full name, I told them, "you should know YOU called me..." they immediately hung up. Dont be gullible people! The man on the line had an accent and bad English!
MeToo
August 09, 2019
Just received three such calls on my cell phone from variations of a 844 area code number. They left voice messages similar to the one you have provided. So annoying!