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The Coronavirus pandemic has not only had a dramatic health impact, but also an economic blow as many Americans are now unemployed — and uninsured. As a result, the U.S. Department of Health and Human Services (HHS) has re-opened for a “Special Enrollment Period,” from February 15, 2021 – May 15, 2021. This Special Enrollment Period will give people who need health care coverage the chance to sign up. But it also gives scammers a new chance to call, email, send letters and texts, trying to get your money — and your personal and financial information.

Scammers know you have questions about the special enrollment, and they’re taking advantage of that to mislead you.

Here are some things to know to help keep your money and personal information safe, while getting the insurance coverage you need:

  • No one from the government will call you about health insurance, or ask you to verify your Social Security number or financial information. People who do are scammers.
  • People who offer legitimate help with the Health Insurance Marketplace — sometimes called Navigators or Assisters — are not allowed to charge you for their help. If someone asks you for payment, it’s a scam.
  • People representing Affordable Care Act plans won’t contact you by phone, email, or in person unless you are already enrolled.
  • If you’re planning to sign up for insurance under the Affordable Care Act, do it at People who try to sign you up elsewhere just might be scamming you.

Suspect a scam? Let the FTC know at Your reports give us the information we need to launch investigations, and put scammers out of business.

Stay connected to stay informed. Subscribe to consumer alerts from the FTC. When you do, you’ll get updates delivered right to your email inbox.


February 09, 2021
Hay un sr de Siria Anderson Turner que es jefe de las tropas de Estados Unidos y trabaja en Siria . Me dice que me quiere realizar la transferencia de 800.000 dólares por movimiento diplomático y inmunidad. Para mi país Perú. Me pide mi dirección, nombre, teléfono.para que pueda enviarme No di ningún dato. Y me enfoca que se lo guarde su dinero para hacer inversión en mi país.
October 24, 2021
Me parece super interesante
Ruby Courey
February 04, 2021
I got a call this morning about my Medicare plan. It was not from the one I am on. I asked her if she was soliciting me (I am on the donotcall list). And, she hung up. Thanks very much for the warning. I was happy to see the end of all the solicitations and from what you said, it will start all over again. It got so bad that I turned my fax machine on so I would have no need to answer,
November 08, 2021
Is this starting up again? I am being inundated with multiple emails and hovering over the links does not lead one to I am tired of this.