Were you charged for Amazon Prime without your permission?

I have and it keeps sending me on a loop when I try to cancel

Thank you! I have had to cancel there "service" more than one time. Very frustrating to do!

Happened to me.

I have been getting charged every month for over a year for what I thought that was why prime membership which is fine, however, I got charged an annual subscription a week ago on another credit card. I called them and told them to cancel the monthly membership and asked why I was being charged twice (one monthly and one annually) and they literally hung up on me.

I called back again and the individual couldn't find that account and then get this, hung up on me again!!!

I don't have an account for Amazon every month I have to check my credit card and debit cards and keep them locked. There is a charge declined in my email from This issue I have been charged before everytime I made a purchase $8.99 $9.99 $15.89 all with a reference number when I called Amazon with the reference number price and date and card information they still couldn't not tell me anything about the charges need help with this.

Yes Amazon got me twice. Another company to investigate for the exact same shady practices is Comcast/Xfinity..

Unreal. They are all theives

yes” I was sign up without permission! they did give refund me!

I've been getting charged monthly for a prime trial I know I cancelled.

I was charged after successfully canceling an order. Amazon customer service gave me all sorts of responses that were inaccurate. My money is gone with no receipt save my bank statement. Dark patterns of customer service on this issue. I keep getting told it is an "authorization hold" it is not.

They processed this on two different occasions. I didn't even know that this was coming out of my checking account until I was about to pay my light bill and didn't have enough in my checking account. When they processed it a second time I stopped ordering from Amazon they tried to make me believe I signed up when I know I didn't. I had my Bank reverse the charges both times. I'm on a fixed income why would I sign up for something I don't have the money for!!!!!

They were charging me twice on two different cards and subscription would turn on automatically after I cancelled they are still trying to charge my old back after I cancelled with them two years ago some many excessive fees it's been a nightmare

I recently discovered years of unauthorized charges to my Amazon Credit Card, and it was for HBO, Showtime and Starz where the description just said "Video".
Five in the household so we thought it was one of them, but it turns out that the billing may have started after we simply hit the LG TV icon from those content providers. No authorization, login, etc.
Amazon apologized and credited me only $290 when they overcharged me by $1500 over 3+ years. Yeah, my bad for not catching it quicker, but its salt in the wounds to only credit recent charges. I'm still contesting but any advice would be appreciated.

They have been charging me since March. I tried disputing all the charges with no luck. They owe me so much money.

They got us for both Prime AND music. I can’t tell how far back it goes, but over a year.
Deceitful.

They charged me several times $80. They could not tell me how many times they did charge me. It took me three months to close my account

I had to change my bank account to cancel mine. I was being charged for over a year for a subscription that I had no access to. I tried several times to cancel and they said if I couldn't verify the account they could not cancel it. I had no idea how to verify something I didn't even know existed.

My beef with Amazon is that their search engine will not let me narrow down my search to only the searched terms. They also put first things not searched for. This makes it hard to shop for Carnosine, for instance.(This search comes up with Carnitine which I did not ask for!)

Also, even though they put unit prices on things, it is impossible to search for cost+Shipping lowest per unit first!

The point of this search is to make it possible to find something for a greater quantity that comes out less per unit. ( I have repeatedly, when calling them for any other reason, Asked Amazon employees to let management know that i need Total cost per unit (shipping included) lowest first.)

I presume that they do this to keep me coming back sooner.

Finally, I ask for large font (Ctrl+) not to break their web page due to my need to be able to shop without vision aid prosthetics. (This need encompasses the entire Web Economy!) I use seven or eight Ctrl+'s and the page becomes visible but un-usable! There are many Americans with much worse vision than I have. Please, Get everyone (Including .gov) to make web pages work optimally with many ctrl+'s because this is a very reasonable adaptation to limited vision.

Amazon seems to be driving customers away from lowest cost per unit (Including Shipping).

I need to be able to do a straight search at all. Amazon corrupts my search using the same dark means as they prevent customers from leaving their subscription. If i want best price I have to go to eBay or google. Amazon wastes my time when trying to get things by lowest cost per unit! I Really DO NOT Comprehend this because being able to get what I want would make Prime So Much MORE Valuable! The cost of selling their lowest priced per unit items would be made up for in more orders placed per unit time spent on the app! Efficiency generates wealth!

Amazon intentionally makes their search for bargains lower cost items inefficient which IS NO BARGAIN AT ALL!
This disadvantages their low cost vendors and the consumers of these vendors!

They also ADD THINGS NOT SEARCHED FOR to mess things up even more! IT is REALLY ANNOYING!

Please Stop them in this practice! Stopping this bad practice will even make them more money by making shopping more efficient increasing the number of things I have time to buy!
Hurting everyone makes no sense!

Yes ! They continuously take take take from all the cards I have stored . Even when I deleted the cards , they still somehow charged me !

despite many claims to the otherwise, amazon does not allow users to control purchases on a firestick.

Never signed up but somehow got charged for membership, canceled it last week and received email confirmation and just saw email today welcoming me back and if I cancel today, they will charge me $7.99. I like Amazon but this is a scam

I have been enrolled in Amazon Prime twice within the last 2 years without my permission or request. When I noticed my Credit card charges not matching up with my actual orders I started checking on it. When I called to get a refund from Amazon since I did not authorize the Prime account enrollment I was told she couldn't refund my account because I did not HAVE an account with them. After over an hour with the first agent I called back and started over. This went on for 2 weeks, I was repeated told that I either didn't have an account or that I had multiple accounts and they did not show that I was a Prime member. I offerred to send copies of my billing or emails and they still did nothing. I would like to be added to the Class Action suit please.

Amazon had a checkbox that you checked to have them send an email to you when it was almost time to renew, so you could cancel your account. This being Amazon, of course I never got the email and they renewed me anyway. I finally got my money back, but it caused a big hassle with Chase, my credit card company.

You should not only go after Amazon for charging for Prime without permission. You should go after them for boosting the seller ratings of really bad sellers by claiming all the 1 star reviews were due to a "fulfillment problem", and for allowing so many sellers to make ridiculously false claims.

Yes, they kinda trick you into getting prime.. It's happened before without my knowledge.
Now I ordered some dog supplements and their sending them to me auto deliver every
month. I did not want or ask for auto delivery. I can't seem to find a place to tell them to stop

I was charged approximately $12. for 6 months for Amazon prime. I canceled but was still charged. I eventually had to get another bank card so they could not keep taking my money

I have racked up a $145 bill for a completely UNUSED Amazon Prime account. I was not aware I had a 2nd Amazon account or that it had a Prime subscription. When I found out, I immediately canceled and brushed it off as a silly mistake. But then, 6 MONTHS later, I am still getting charged monthly and routinely "ending my membership." I finally was able to figure out how to actually cancel my subscription.

HOWEVER, during this process, I was shocked to find how shady and deceptive Amazon's tactics are! Looking back at my bill history, a story unfolded; I started a free amazon prime subscription, set a calendar notification to cancel so I would not be charged, placed two orders that month, and was able to get a Student Prime account on a different Amazon account, so when I got my notification to cancel I opened my account and hit "END MEMBERSHIP" it took me to a page saying I only had a few days left to use the account so I logged out and didn't think about or use the account again for the next three months!!! SO I never should have been charged for Prime in the first place!!!!! Right?

WRONG! After realizing I was being billed an extra $16 a month from Amazon, I again logged on and hit end membership and was taken to a page that made it appear that I had ended my account and would not be charged for it next month this was not the case and became a reoccurring monthly pattern despite not ever using the account to buy anything throughout my continued subscription!?!?! 9 months paying for and unused service is something I simply cannot afford especially after I began paying for my student prime account and was being collectively charged $20 monthly! Besides last month, there is no way to get a refund for the money practically stolen from my account.

I am a busy full-time student and employee, so I am not immune to careless mistakes. However, this is NOT an instance of that, I truly feel I was deceived through manipulative text and hidden information and was wrongfully charged for an unused account. I am BEYOND frustrated, I feel people in my situation should be refunded for completely unused services, at least there should be a way for consumers to reach out to Amazon about these EXPENSIVE problems.

I hope justice is served!

My sister made a return on an item, she used her gift card to buy it. At the end of the return, I was refunded $14 with the $2 remaining for my gift card balance. I checked into my Amazon account to find out that they took out $9.99 to pay for amazon prime subscription without my knowledge or consent. Not a single bit of that gift card was properly spent well at all. It was $25, out of everything only $4 remained when it was meant to be $16.

Yes, I have had for years without the opportunity to cancel not only that I removed Ny payment card and they picked another card on my account without my permission

Amazon charged me for items I did not purchase. They are complete robbers. I have reported them.

My boyfriend is legally Blind and Amazon has taken it upon themselves for Uber 2 years now to continue to take money every month after we've said don't do it don't do it and yet they don't seem to care they're taking advantage of people that are disabled with a bank card and that's not gonna continuously happen I need to know what I can do here in the United States to help him???

So enfuristing. The auto renewed. The card we authorized for it originally rejected do to the bank's fraud alert, so then they charged MINE. We gave no such permission.

Yes I did get charged from AMAZON PRIME and didn't sign up for it. Debit card was charged with purchased over $2000.00

Being charge for channels i didnt know i had. Won't refund. Prime was charging me sometimes 3 times a week, not including other channels i didnt know existed. Up to $200 a month.

Was charged however was able to cancel it online / customer service. However bigger question is why Amazon is charging customers without any active subscription/auto-renewal (without customers knowledge) and not informing customers in advance (2-3 weeks before charging) to give customers time to authorize or cancel. Further amazon is not sending any emails after charging the credit card. Every physical item gets an order email and shipping email, why is Amazon hiding these digital content related charges from customers. Further Amazon is not clearly providing records how the charge was initiated (was it because user had enrolled in free and it got auto renewed, or user explicitly requested the service if so which channel online/Alexa etc. OR is it Amazon on its whim deciding to charge as per their new policy... they provide no records to customers how the charge was triggered).

Two mornings I have waking up to Amazon charges on my bank account. One for $1.08 on 07/10/2023 and another for $16.41 on 07/20/2023. I have cancelled my bank card as I can not get a human at Amazon to correct the issue. I also have photo's of my Amazon sign in showing I do not have any memberships for Amazon Prime nor Amazon Prime Video. At least we know now how they make so much money. I pretty sure a lot of people don't catch that $1.08 amount or worry too much about it. But $1.08 times thousands of customers add up. Thank You for filling against them.

Amazon made a prime member without my permission twice in the past year. In 2022 they used my BofA VISA. BofA didn't care I couldn't fight both amazon and the bank-so much for 40 years of good credit. A few months ago they used a Synchrony account for my prime membership . I don't own a Synchrony card but they want money and they won't give up. I turn 75 next month and doubt I'll live long enough to clear my credit history so I just try not to worry about it.
In between these 2 frauds amazon accepted many fraudulent purchases on my Wells Fargo VISA. I received dozens of parcels (no return address and no invoice). I returned all of them. Amazon wouldn't say who purchased the merchandise and I only found out when I got my VISA bill. Wells Fargo was very helpful but I believe Amazon only credited that account because I had demanded to return all the clothing I hadn't bought and didn't want. Crazy, eh?

I have been a Amazon Prime member for a long time. Suddenly Amazon opened a Amazon Prime high interest credit card without my authorization. Now Amazon is trying to force my payments to that card. Can you help?

Amazon Prime charge my Card 17.00 for a whole year & I'm just now finding out, today.

It was not explained to me I would be charged for this service. I have had it for over a year. I am over 80 old and legally blind it was such a blessing for me to use.

Why am I being charged for Amazon prime??

Amazon automatically enrolled me in a prime account and charged me every month until I finally found the withdrawal from my bank account every month and I called them and demanded that they remove me from the account and they would not do it. I had to cancel my ATM Card at my bank and then contacted the other legitimate accounts and it cost me some late fees because it was right at the end of the month. And time passed for about 3 to 4 months and I noticed that they had gotten my new information and changed my account passed dew amount to bring it current and had too do the same thing allover again . Now I have been blocked from Amazon and I will not buy anything from them ever again!

I was sighed up without knowing

Amazon took $15.13 out of my account with my authorization. I was able to get a hold of my bank where I was giving a transactions ID # I provided the number to Amazon they telling me they can’t find the charge but my bank made it very clear that the $15.13 was for Amazon Prime and not a product purchase. Which makes no since cause my Amazon prime is paid up for July and the amount is $7.05. As of today I canceled my Amazon Prime subscription. I went online to my bank and I see where Amazon has been trying to debt the $15.13 from my bank account for months now but it was declined. Sounds like a Scam on Amazon side..

I’ve been charged 2x a month on two different credit cards for a prime for over a year. They would only refund me for 3m, watch this company. If you sign in with your email, and phone number at different times, they open separate accounts for that. 🤦‍♀️

The debit I have set up to pay my monthly membership declined the charge, so they proceeded to use every card on my account until the charge went through. I asked them 10 times 'where did I authorize this?' which they refused to answer. This cannot be legal.

i had that happen where Amazon charged me for prime 150.75 ,back in june of 22 .i just happened to be checking my bank account and saw the charge and i was outraged. i called them and and they connected me to someone to help me i said i never ordered prime and the only ones in my house is me and my dogs and i doubt it was them or it was alexia but i never told her to order it. the person who was supposed to help me said the charge was from from amazon in another state.it was weird and then he said hed cancel it and refund my money back into my account and he did

I tried all day on 7/27/2023 to cancel Amazon prime membership. I tried on line, calling their customer service, 2-3 times no luck. Some one called me back from HMT TECHNOLOGY, all that did was cause me some anxiety and raise my suspicion...

I canceled my debit card in response to these predatory tactics in June of 2023. Yet, they somehow were able to charge a new debit card that I had yet to activate in July of 2023. This is absurd and wrong. Please fix this and set a precedent against such un-ethical behavior in the future. It's really easy to exploit working people when you're paid 100k+ a year to sit around thinking of ways to take advantage of them. Ole Jeff himself admits that common civilians are weak and lazy...and it shows in his company culture.

We just found out we were being charged a monthly subscription when our household already was paying for one annually.it was difficult to communicate and cancel this as it is almost impossible to speak with a person. I hope action is taken against Amzon, they make plenty of money without having to do this to their consumers.