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Consumer Alert

20/20 vision: Highlights of the year

Carol Kando-Pineda

While everything about the past year has felt strange and new — I just can’t say unprecedented another time — we could see one thing coming:

Consumer Alert

Spotting scammy emails

Emily Wu

Let’s say you get an email about a charge to your credit card for something you aren’t expecting or don’t want.

Consumer Alert

Scam email says FTC Chairwoman Rebecca Slaughter is sending Coronavirus money

Alvaro Puig
Earlier this year, we told you that scammers were lying and saying the FTC is sending people Coronavirus relief money. Now we’re seeing a new version of the phishing email scam that looks like it’s from our Acting Chairwoman, Rebecca Slaughter. The Acting Chairwoman didn’t email you. Scammers who spoofed her email did.
Consumer Alert

What to do if you’re billed for an SBA EIDL or PPP loan you don’t owe

Rosario Méndez
Did you get a bill for a Small Business Administration Paycheck Protection Program (PPP) loan or COVID-19 Economic Injury Disaster Loan (EIDL) you never applied for? If the answer is yes, an identity thief probably used your personal information to get the loan. Here's how to report this problem and start the SBA review process to help you clear up any credit problems the identity theft may have caused.
Consumer Alert

Fake prize offers don’t pay

Bridget Small

The pandemic has caused financial distress because of lost jobs, income, and homes, and emotional distress because of social isolation.

Consumer Alert

When it’s not really the government calling

Emily Wu

Lots of people are having trouble sleeping, thanks to the pandemic and all the parts of our lives it’s affecting. And it doesn’t help when you get a call saying you owe the government money.

Consumer Alert

MoneyGram fraud refunds get closer

Bridget Small

If you used MoneyGram to send money to a scammer between January 1, 2013 and December 31, 2017, you may get a prefilled claim form in the mail soon.

Consumer Alert

Caught in a bad romance

Jim Kreidler

It’s day four of National Consumer Protection Week and we’ve been discussing ways we can look out for each other during the pandemic.

Consumer Alert

When it comes to scams, let’s look out for one another

Daniel Kaufman

This pandemic has brought lots of side effects. Lost jobs, lost income, and lost homes are themes we see around the country — and scammers know just how to take advantage of these worries.