Skip to main content
Consumer Alert

Ring’s privacy failures led to spying and harassment through home security cameras

Alvaro Puig
Before the days of internet-connected devices, the worst that could come from a ring of your doorbell was often an unexpected sales pitch, or neighborhood pranksters ringing and running. But as video doorbells become ubiquitous, a different kind of trouble could come knocking: people spying on you or hacking into your private videos.
Consumer Alert

Medicaid: Spotting the scams

Carol Kando-Pineda
During the pandemic, states had to keep people enrolled in Medicaid so they didn’t lose their insurance. Now that the health emergency declaration is over, that requirement has been phased out — which means people eligible for Medicaid have to re-enroll in their state’s program or find new insurance, if they’re not eligible. So, where do the scams come in?
Consumer Alert

Preparing for hurricane season 2023: How to organize your finances

Gema de las Heras
When it comes to preparing for hurricanes, financial readiness is as important as a flashlight with fully charged batteries. Leaving your home can be stressful, but knowing that your personal and financial documents are up to date, in one place, and portable can make a big difference at a tense time. Read on to learn how to identify and organize important papers before a disaster strikes.
Consumer Alert

Scammers are hijacking job ads. Here’s how to spot the fakes

Gema de las Heras
Scammers are taking outdated ads from real employers, changing them, and posting them on employment websites and career-oriented platforms like Indeed or LinkedIn. The modified ads seem to be real job offers with legitimate companies. They’re not. In fact, their goal is to trick you into sharing personal information. So how do you know if you’re dealing with a scammer?
Consumer Alert

Investment scam targeting WeChat groups

Tiffany Smedley
A so-called investment opportunity reportedly took the social media platform WeChat by storm — and stole millions from the Chinese community in the U.S. A flurry of social media posts urged people to “invest” in various household goods and electronics, promising returns of 20-40% in 1-3 months. But it was really a scam. Want to know how to spot it?
Consumer Alert

Pregnancy app Premom shared users’ sensitive information

Amy Hebert
If you’re trying to become pregnant, you might be looking for an easy way to track your fertility and ovulation. But you probably aren’t looking for that information to get shared without your permission. Unfortunately, that’s what happened to users of pregnancy app Premom Ovulation Tracker.
Consumer Alert

Those urgent emails from MetaMask and PayPal are phishing scams

Cristina Miranda
If you got an email that seems to be from MetaMask or PayPal, stop. They’re phishing scams. The MetaMask fake says your cryptocurrency wallet is blocked. And, if you don’t act fast, click a link, and update your wallet, they say your crypto will be lost. The phony PayPal message says BNC Billing cancelled your payment to Binance — and it gives you a phone number to reach PayPal…except that’s a scam, too. If you get one of the messages, delete it. But what then?
Consumer Alert

Click to cancel? We want to hear from you

Lesley Fair

Have you signed up to get something sent to your home regularly? Has a company offered you a “free trial”? Or maybe you have a membership or subscription that bills your credit card automatically.

Business Blog

The Luring Test: AI and the engineering of consumer trust

Michael Atleson, Attorney, FTC Division of Advertising Practices

In the 2014 movie Ex Machina, a robot manipulates someone into freeing it from its confines, resulting in the person being confined instead.