Consumer Alerts

Just about a year ago, we told you about a case the FTC brought against a student loan debt relief firm. The FTC alleged that the operators of Mission Hills Federal, Federal Direct Group, National

One thing we know about scammers is that they follow the headlines. So it’s not surprising that we’ve seen so many Coronavirus-related scams recently. From scammers selling fake COVID-19 cures and

Yesterday some high-profile people had their Twitter accounts hacked by scammers who sent out fake tweets asking followers to send money using Bitcoin – a type of cryptocurrency or digital money

Scammers never seem to run out of new ways to try to take your money or steal your identity, especially in times of crisis like the one we’re living through now.

Facemasks and other types of personal protective equipment (PPE) have been in high demand since the COVID pandemic began. Many people have flocked to online retailers to place orders. According to the

Did you get an Economic Impact Payment VISA debit card in the mail from the U.S. Department of the Treasury? If you did, you might get a letter from Treasury this week, reminding you to activate your

Military Consumer Month is here! In these unprecedented and challenging times, we’re focusing on consumer issues related to COVID-19. As of June 30, consumers have submitted more than 115,000 reports

When local stores ran out of the supplies we needed to manage COVID-19, many of us turned to online sources. According to a new Data Spotlight, scammers ran online sites and took orders for scarce

To help limit the spread of the Coronavirus, many states are requiring people to wear face coverings in places open to the public. But there are cards circulating online and on social media that say

In this age of social distancing, more and more of our favorite stores now offer ways to score great deals online. Even as shops around the country open their doors again, buying online is still a

The email suddenly appears in your inbox. Someone is writing to say that they have access to your cell phone or your computer. And they’re about to make your sensitive videos, pictures, or

If you’re looking for help with chronic pain, you might come across over-the-counter devices promising powerful, drug-free relief. But sometimes device marketers make claims that are not backed by

The latest recipients of government warning letters are six companies that said they could speed U.S. Small Business Administration (SBA) loans for businesses struggling to stay afloat during the

Most people have already gotten their economic stimulus payments, but the Internal Revenue Service is still sending them out. If you haven’t gotten yours yet or have questions about it, the IRS has a

Do you wear contacts? If so, read on. You have the right to get your contact lens prescription from your eye care prescriber — whether you ask for it or not — at no extra charge. The Contact Lens Rule

During these difficult economic times, scammers will do almost anything to try to get your money. Including, it turns out, making bogus claims about economic stimulus checks to lure customers to auto

Especially during this time of crisis, dealing with the death of a loved one is hard. Dealing with a debt collector calling about their debts can make it even harder. If you’re in this situation and a

During the COVID-19 pandemic, many of us have taken on new roles in our families and communities. You may be delivering groceries, helping neighbors with yardwork, or hosting video check-ins with

These days, there are just so many reasons why people want to do to something to help, to make a difference, to take action. In addition to volunteering or putting their feet to the pavement, lots of

Worried about getting sick with COVID-19 or making ends meet because of a pandemic-related job loss? You may see social media posts offering an answer. Some posts advertise products that they say can