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Consumer Alert

Hello, summer. Goodbye, scammers.

Jim Kreidler
Summer is right around the corner. With things reopening, kids getting out of school, and days lasting longer, this summer promises, we hope, some much-needed relaxation, adventure, and a chance to
Consumer Alert

Hot rental car market = scams

Emily Wu
The weather is getting warmer, and you might be itching to travel again. The mountains, the beach, and the trails are calling you — and everyone else. At least that’s what it feels like when you start
Consumer Alert

What to know before you buy something online

Alvaro Puig
Ahh, summer. Ten sweet yet short weeks to enjoy some of your favorite traditions. Maybe it’s sipping an ice cold drink on the porch, spending a weekend at the beach, or cooling off with the kids at
Consumer Alert

The FTC weighs in on repair restrictions

Emily Wu
When you buy a new smartphone, computer, home appliance, or other product, you may not always think about whether it can be fixed if it breaks or has an issue. But here’s the thing: some manufacturers
Consumer Alert

Let’s talk about Coronavirus scams

Emily Wu
During this past year, the COVID-19 pandemic and its economic fallout have reminded us how important it is to help each other through difficult times. In May, as we celebrate Older Americans Month
Consumer Alert

Share FTC materials here, there, and everywhere

Bridget Small
Have you wondered how you can help the older adults in your life — your parents, grandparents, and neighbors — avoid fraud? Here’s an easy answer: share. Share what you know about fraud, and share
Consumer Alert

Managing your bills during the pandemic

Ari Lazarus
COVID-19 has thrown the economy into a tailspin. As people have been laid off, furloughed, or are working fewer hours, bills can pile up. This week, for Financial Literacy Month, we’re looking at ways
Consumer Alert

FTC sends customer refunds in three cases

Emily Wu
The FTC works to fulfill its mission in many ways, including bringing cases against companies who are being unfair or deceptive. And it’s happy news when those cases result in refunds. Last year, FTC
Consumer Alert

MoneyGram fraud refunds get closer

Bridget Small
If you used MoneyGram to send money to a scammer between January 1, 2013 and December 31, 2017, you may get a prefilled claim form in the mail soon. The claim forms, from claims administrator Gilardi
Consumer Alert

Fake prize offers don’t pay

Bridget Small
The pandemic has caused financial distress because of lost jobs, income, and homes, and emotional distress because of social isolation. This week, during National Consumer Protection Week (NCPW), we
Consumer Alert

Dishonest magazine companies target inmates

Lisa Lake
If someone you care about is in jail or prison, you might be thinking about getting them a magazine subscription. The FTC wants you to know that some magazine subscription companies might make
Consumer Alert

20/20 vision: Highlights of the year

Carol Kando-Pineda
While everything about the past year has felt strange and new — I just can’t say unprecedented another time — we could see one thing coming: scammers seized any opportunity to take advantage of the
Consumer Alert

This holiday season, help friends and family avoid a scam

Bridget Small
When you talk with friends and family over the holidays, you may hear about new puppies, old sports rivalries, and dreams of the next vacation. As you join the conversation, why not share some ideas
Consumer Alert

Identity Theft Awareness Week starts today

Seena Gressin
The challenges that COVID-19 has brought include a higher risk of identity theft. In 2020, the FTC got about 1.4 million reports of identity theft, double the number from 2019. Repeatedly, identity
Consumer Alert

The top frauds of 2020

Monica Vaca
2020 was a tough year. Between the pandemic and the economic crisis, we all had our hands full. And scammers didn’t take any time off either — 2020 was a busy year for fraud. In 2020, the FTC got more