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Consumer Alert

The FTC weighs in on repair restrictions

Emily Wu
When you buy a new smartphone, computer, home appliance, or other product, you may not always think about whether it can be fixed if it breaks or has an issue. But here’s the thing: some manufacturers
Consumer Alert

FTC sends customer refunds in three cases

Emily Wu
The FTC works to fulfill its mission in many ways, including bringing cases against companies who are being unfair or deceptive. And it’s happy news when those cases result in refunds. Last year, FTC
Consumer Alert

COVID vaccines are FREE!

Colleen Tressler
Scammers are doubling down on their efforts to scam people out of their money and personal information. That’s why the FTC and the National Association of Attorneys General (NAAG) are teaming up to
Consumer Alert

Don't open your door to grandparent scams

Emily Wu
When it comes to scammers, nothing is sacred — including the bond between grandparent and grandchild. Lately, grandparent scammers have gotten bolder: they might even come to your door to collect
Consumer Alert

Managing your bills during the pandemic

Ari Lazarus
COVID-19 has thrown the economy into a tailspin. As people have been laid off, furloughed, or are working fewer hours, bills can pile up. This week, for Financial Literacy Month, we’re looking at ways
Consumer Alert

20/20 vision: Highlights of the year

Carol Kando-Pineda
While everything about the past year has felt strange and new — I just can’t say unprecedented another time — we could see one thing coming: scammers seized any opportunity to take advantage of the
Consumer Alert

Ignore bogus COVID vaccine survey

Colleen Tressler
Scammers are using a new trick to steal your money and personal information: a bogus COVID vaccine survey. People across the country are reporting getting emails and texts out of the blue, asking them
Consumer Alert

Indoor TV antenna? Make sure you know what you’re getting

Rosario Méndez
Any TV set made since 2007 has a digital tuner that lets you watch over-the-air (OTA) channels for free, if you get an inexpensive indoor antenna. These channels usually include local broadcast
Consumer Alert

Scams will follow new COVID-19 rescue plan

Jennifer Leach
The pandemic is still taking a toll on every kind of well-being we have. The new American Rescue Plan, just signed into law, gets the ball rolling to help out on many people’s financial well-being
Consumer Alert

Dishonest magazine companies target inmates

Lisa Lake
If someone you care about is in jail or prison, you might be thinking about getting them a magazine subscription. The FTC wants you to know that some magazine subscription companies might make
Consumer Alert

Fake prize offers don’t pay

Bridget Small
The pandemic has caused financial distress because of lost jobs, income, and homes, and emotional distress because of social isolation. This week, during National Consumer Protection Week (NCPW), we
Consumer Alert

MoneyGram fraud refunds get closer

Bridget Small
If you used MoneyGram to send money to a scammer between January 1, 2013 and December 31, 2017, you may get a prefilled claim form in the mail soon. The claim forms, from claims administrator Gilardi
Consumer Alert

Caught in a bad romance

Jim Kreidler
It’s day four of National Consumer Protection Week and we’ve been discussing ways we can look out for each other during the pandemic. Today’s topic – romance scams. Check out and share this short
Consumer Alert

Community Advocate Center connects more people to the FTC

Daniel Kaufman
When ReportFraud.ftc.gov launched in late 2020, it made telling the FTC about scams much easier. But here’s the thing: we know we’re still not hearing from lots of communities around the country. Not
Consumer Alert

Join us for these NCPW events next week

Ari Lazarus
National Consumer Protection Week (NCPW) 2021 is coming up next week, and we’d love for you to join us for some virtual events. NCPW is a time when the FTC joins with local, state, and national
Consumer Alert

No new immigration relief yet

Emily Wu
You might have seen that the President recently sent a new immigration bill to Congress. What does that mean for you if you’re a non-citizen in the United States? Right now, the truthful answer is