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Consumer Alert

How to spot scams that offer to lower your interest rate

Terri Miller
Mortgage interest rates may be on the way down, but scammers’ false promises are likely on the way up. If you’re looking to lower your mortgage payment — by refinancing your home or VA loan — learn
Consumer Alert

Skip the scams as you look for options to avoid foreclosure

Gema de las Heras
Are you having a hard time paying your mortgage? Even if you’ve missed payments or you’re already facing foreclosure, you still might have options. You really do, but that’s the same thing scammers
Consumer Alert

Carrying credit card debt? How to avoid debt relief scams

Gema de las Heras
Are you looking for ways to pay off credit card debt? Offers to help you cut down or wipe out your debt might sound like a perfect solution, but dishonest debt relief companies will take your money
Consumer Alert

Pay your student loans — not scammers

Ari Lazarus
You’ve probably heard the news — federal student loan repayments are starting again in October. But scammers might try and tell you they can help you avoid repayment, lower your payments, or get your
Consumer Alert

This Black History Month, take charge of your credit

Terri Miller
The FTC honors the contributions and legacy of Black Americans across U.S. history. One of the top consumer issues we’ve heard from people living in majority Black communities is related to credit
Consumer Alert

Credit card debt relief that wasn’t

Ari Lazarus
Credit card debt can be stressful. Interest rates can be high, and if you miss or can’t make your full payments, that growing balance can be overwhelming. Enter a group of companies that promised to
Consumer Alert

Don’t click on that random text. It’s a scam

Gema de las Heras
Sorry to burst your bubble. That unexpected text from the Postal Service (USPS), Costco, or The Home Depot telling you about an unclaimed package or a survey you can complete to claim a freebie is NOT
Consumer Alert

Limited waiver for student loan forgiveness ends October 31

Terri Miller
Do you have federal student loans? Have you worked in public service (for a government agency, the military, or a non-profit organization)? If so, find out whether you’re eligible for the Public
Consumer Alert

Riding herd on cattle feed scammers

Seena Gressin
Widespread drought, rising prices, and feed shortages in the Great Plains and West have created a fertile field for cattle feed scammers to take advantage of ranchers working to protect their
Consumer Alert

FTC says credit repair operation was a scam

Seena Gressin
If your credit isn’t as good as you’d like, a company that promises to boost your credit score by hundreds of points in as little as 45 days might seem like the perfect answer. That’s the result that
Consumer Alert

’Tis the season for student loan scam calls

Emily Wu
NOTE: On June 30, 2023, the Supreme Court ruled that the one-time student loan debt relief program is blocked. Visit StudentAid.gov for the latest information. If you have a federal student loan, you
Consumer Alert

Avoid payment scams while rebuilding your finances

Sana Chriss
Over the past year, the Coronavirus created financial problems for many people. Maybe you’re one of them. As you work to regain your financial footing, scammers will continue to try to steer you off
Consumer Alert

The pandemic’s effect on your money

Jim Kreidler
This April is Financial Literacy Month, so this week we’re talking about financial resiliency. The Coronavirus has been devastating for many people’s financial lives. Through no fault of their own
Consumer Alert

The training program trap: deceptive financing

Jim Kreidler
Have you ever thought about paying for a training program to learn how to invest in real estate or start an online business? These programs can be pricey — and some make false promises about helping
Consumer Alert

Help veterans avoid scams

Andrew Smith
On Veterans Day, we celebrate our veterans — more than 18 million strong. We thank you for your service and sacrifice. It’s also a good time to arm yourself with some tips to avoid fraud. We know that
Consumer Alert

Promises for lower credit card interest rates weren’t true

Amy Hebert
When you’re having trouble paying your credit card bills, getting a lower interest rate to keep your balance in check could be a game changer. Unfortunately, companies that promise to get you those
Consumer Alert

Would you rather save $5,000 or lose 5 pounds?

Gretchen Abraham
If you picked the money, you’re not alone. As we start 2020, many of us are making financial resolutions. Of course, saving more or paying down debt sounds great, but getting started can feel