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Consumer Alert

Fake followers: A social media hoax

Ari Lazarus
Influencers, celebrities and other people with strong online followings can be, well, influential. When considering whether you want to buy something or use a service – especially when you’re buying
Consumer Alert

What Do Not Call complaints are telling us

Amy Hebert
Have you gotten a call from an imposter, maybe someone pretending to be with the Social Security Administration, IRS, or a tech support company, this year? If so, you’re not alone. Calls from
Consumer Alert

Video games, loot boxes, and your money

Amy Hebert
Play video games, or have kids who do? For most of us, that’s a yes, according to a recent industry survey. It also means you might have heard of loot boxes. Loot boxes are the containers you come
Consumer Alert

Using Match.com? Read this

Rosario Méndez
Online dating sites are a common way people seek romance. But what if, instead of a potential match, you find a scammer? Today, t he FTC announced a lawsuit against Match.com, challenging several of
Consumer Alert

Where is your online search leading you?

Lisa Lake
Dishonest companies set up websites that look like legitimate places to get information on finding a job, joining the military, or getting government benefits. But they might not help you with any of
Consumer Alert

Back to school: Online safety

Ari Lazarus
Now that summertime is quickly coming to an end, it’s back-to-school season. While you’re running around getting pencils, calculators and binders, remember something else on your back-to-school list
Consumer Alert

Is the American Community Survey legit?

Colleen Tressler
Here at the FTC, we always tell people to use caution when someone they don’t know asks them for personal information. So it’s not surprising that people are asking questions about mailings and phone
Consumer Alert

Summer Film Series: Unwanted calls to your mobile phone

Megan Gordon
Ring, ring! The film series is back, this time with help to stop unwanted calls to your mobile phone. Unwanted calls are annoying. They interrupt your day, and many are meant to scam you. But what can
Consumer Alert

Who’s reporting robocalls?

Paul Witt
Have you ever reported an unwanted call to the FTC, whether it’s a robocall (where you hear a recorded message) or call from a live person? If so, thank you. Reporting, I’m sorry to say, won’t end
Consumer Alert

Equifax Data Breach Settlement: How to Claim Your Benefits

Alvaro Puig
Earlier this week, we told you that roughly half the people in the country can get benefits under a settlement that the FTC and others reached with Equifax. Now, you can now find out if you were
Consumer Alert

Equifax Data Breach Settlement: What You Should Know

Alvaro Puig
In September of 2017, Equifax announced a data breach that exposed the personal information of 147 million people. Under a settlement filed today, Equifax agreed to spend up to $425 million to help
Consumer Alert

Medicare does not give out DNA kits

Lisa Lake
Here’s one that goes to show just how creative scammers can be. The FTC is getting reports that callers claiming to be from Medicare are asking people for their Medicare numbers, Social Security
Consumer Alert

Update your software now

Ari Lazarus
We secure our valuables – our wallets, keys, and homes. We know that, if left unsecured, they can easily be a target for criminals. So it makes sense to think the same way about the information stored
Consumer Alert

For military consumer: Free electronic credit monitoring

Amanda Koulousias
If you’re in the military or know someone who is, you’ll want to read on. Starting October 31, the nationwide credit reporting agencies – Equifax, Experian, and TransUnion – must provide free
Consumer Alert

It’s Privacy Awareness Week 2019

Allison Lefrak
This week is Asia Pacific Privacy Authorities (APPA) Privacy Awareness Week, held annually to raise global awareness about privacy issues. This year’s theme “Protecting Privacy is Everyone’s
Consumer Alert

Malware from illegal video streaming apps: What to know

Alvaro Puig
The popularity of video streaming services has taken off in the past few years. It’s become easier to stream video through smart TVs, streaming boxes that connect to your not-so-smart TV, and even
Consumer Alert

COPPA: A few tips to keep your child safe online

Lisa Lake
Online games and websites for kids are everywhere these days – to the point where it’s commonplace to see toddlers playing with them, too. And while the internet often offers a positive way for
Consumer Alert

The lead-generation bait-and-switch

Lisa Lake
You’ve probably shared your contact information online to, say, get details about a job opening. Usually, that’s fine. But sometimes you might be looking for one thing and wind up getting something
Consumer Alert

SSA imposters top IRS in consumer loss reports

Seena Gressin
Have you gotten calls about supposed problems with your Social Security number from callers pretending they’re with the Social Security Administration (SSA)? If so, you’re not alone. Our latest Data
Consumer Alert

Office Depot computer scans gave fake results

Bridget Small
Most of us manage basic computer safety on our own. We keep security software and firewalls up to date, and ignore pesky pop-up ads about computer health. Many of us would gladly take advantage of a