Consumer Alerts

Having a problem with a product or service can be frustrating. When you’re trying to resolve a problem with a company, the first step should be to discuss your concerns with a representative of the

We know scammers are out there, impersonating the authorities and conjuring up different schemes to fool people into giving them money. They might say they’re calling from the IRS because you owe

Not everyone using online dating sites is looking for love. Scammers create fake online profiles using photos of other people — even stolen pictures of real military personnel. They profess their love

If you’re looking for Section 8 housing assistance, here’s something you need to know: scammers have made websites that look like registration sites for Section 8 waiting list lotteries. If you pay a

Shredding Infographic Is your home a pack rat’s paradise? You’re not alone. As you start spring cleaning, are you wondering what to keep and what to shred? We’ve looked at experts’ advice and compiled

Here at the FTC, we think about scams all day long. What are the scammers’ new angles? How can we keep ahead of them? We hear from people about the scams they see, and we turn that into tips people

Expecting packages shipped to your home this holiday season? You’re not the only one… scammers are, too. Did you get a text message with a shipment tracking code and a link to update your delivery

Selling your used stuff online has become commonplace. So have scams taking advantage of the good names of reputable online companies. At the FTC, we’ve heard from people stung by scammers spoofing

Lots of people feel the urge to cuddle and care for a puppy – especially one that doesn’t have a home and needs all the TLC an animal lover can give. But if you see an online ad for a dog, or any pet

Looking for a way to get your high school diploma or a college degree online? You’ll want to read this. Today, the FTC announced a case against several companies that sold fake high school diplomas

The FTC and state consumer protection agencies have shut down dishonest timeshare resellers for bilking timeshare owners out of millions of dollars. If you’re selling a timeshare, listen carefully for

Here’s a tip that’s worth repeating: Don’t click on a link in a text message you get on your phone that says you’ve won a terrific prize or a gift card. Don’t reply either. It’s probably a scam. The

We’ve said it before, and we’ll say it again: Don’t reply to — or click on — a link for a random text message you see on your phone saying that you’ve won a prize, gift card or an expensive electronic

(View or share the YouTube version of this video.) Who’s calling now? That number doesn’t ring a bell. Hold the phone, says the Federal Trade Commission. You could be a potential victim of the growing