Consumer Alerts

National Consumer Protection Week (NCPW) 2024 is next week, and we hope you’ll attend some of the virtual and in-person events we have planned. NCPW is a time when the FTC, national and local

People hate filing taxes, but they love getting something for free. So, when H&R Block advertises that people can use its online tax product for free, people listen. The problem, according to the FTC

Software provider Avast sold products to people that were supposed to protect their privacy online. But in a recently settled lawsuit, the FTC says Avast’s business practices actually compromised

Did you visit a LasikPlus or Joffe MediCenter in response to ads that you could get LASIK for less than $300 only to learn that you didn’t qualify for that price? You might be eligible for a

When you have a new romance there’s so much to talk about. But if your new sweetheart only wants to talk about your money and how you should invest it, stop talking. They might be a romance scammer

You’ve heard about scammers who pose as government workers, calling to demand your money or information. But imposters are running scams by mail too. They’re sending fake forms and letters from made

Every day people report to the FTC the scams they spot. Every year, the FTC shares the information we collect in a data book which tells a story about the top scams people tell us about – so we can

As record rainfall and heavy winds devastated the West Coast, you can bet that scammers are standing by, ready to get started after the storm. How can you spot the scammers?

Playing cupid? A quick online shopping scroll shows tons of exciting Valentine’s gifts for those you love. If you order now, many sellers guarantee delivery on or before Valentine’s Day. But what

February is Black History Month — a great time to help raise awareness in Black communities, and among your family and friends, by staying on top of the latest scams that might affect them. We know

Identity theft can happen in a lot of ways: a stolen wallet, a missing phone, or a hacked online account. Then there are impersonators — scammers who pretend to be almost anyone. They’ll tell you

Identity Theft Awareness Week is a great time to learn how to spot, avoid, and report identity theft. Chances are, you know someone who has experienced identity theft. That’s when someone uses your

Whether you’re making funeral arrangements for a loved one in another state, or simply can’t or don’t want to meet with the funeral provider in person to learn about the goods and services they offer

You’ve probably heard about identity theft, but have you heard about Identity Theft Awareness week? That’s when the FTC and its partners host free podcasts, webinars, Facebook Live interviews, and

FloatMe ads promised cash advances of up to $50 and offered instant deposits of “free money” after you downloaded the app and subscribed to a monthly plan. What didn’t the ads say? That FloatMe would

Got an email or text message about a tax refund? It’s a scam

Free means free, right? If you’re TurboTax, not always, according to a new ruling from the Federal Trade Commission. And not for everybody, or even most people— even if an ad says “100% free.”

Many impersonation schemes start with a call about a routine problem, like suspicious activity in your Amazon account. But in a new twist, the story quickly takes a more serious turn when you’re told

Scammers speak your language. Whether you speak a language from Arabic to Vietnamese, or the language of college students or veterans to older adults — scammers know it fluently. With National

The Children’s Online Privacy Protection Act (COPPA) gives parents control over what information websites can collect from their kids and how they use and share that information. The FTC now proposes