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Consumer Alert

Scammers use Bitcoin ATMs to steal your money

Colleen Tressler
Most of us use ATMs pretty often to withdraw cash. But Bitcoin ATMs (or BTMs) are a different beast. Increasingly located in convenience or grocery stores, gas stations, and other places, they’re a way to buy or send cryptocurrency. Only scammers are now using BTMs to steal your money. A new FTC Data Spotlight explains how people are losing millions to fraud at BTMs — and how to protect yourself and the people you care about.
Consumer Alert

Five ways to keep scammers and hackers away

Alvaro Puig
We’re living in the data age. The things we do on our phones and computers, on our internet-enabled smart devices, and on websites leave a trail of our activities and our personal information. That personal information has value — not just to us, but to scammers and hackers who want to steal our identities. Here are five things you can do to keep scammers and hackers at bay.
Consumer Alert

Fighting back against harmful voice cloning

Alvaro Puig
If a call sounds like your boss (asking for bank account numbers) or your family member (begging for help in an emergency), you’re more likely to act. That’s why scammers use voice cloning to make their requests for money or information more believable. And the FTC is fighting back.
Consumer Alert

FTC Data Spotlight: New insights about imposter scams

Alvaro Puig
If you’re a regular reader of this blog, you know that every year we report on the top scams people tell us about. And that we take a deeper dive into the data through our Data Spotlight reports. A new Data Spotlight about business and government imposters shines a light on the top imposter scams.
Consumer Alert

What’s a verification code and why would someone ask me for it?

Alvaro Puig
When you log into your bank or credit card account, you might get a text message or email with a verification code. You then enter it at the login screen to confirm it’s really you. That’s a form of two-factor authentication that adds a layer of security to your account — and keeps would-be scammers and hackers out.
Consumer Alert

Never move your money to “protect it.” That’s a scam

Jennifer Leach
People are losing big money to scammers running complicated scams. The scams usually involve someone supposedly spotting fraud or criminal activity on one of your accounts, offering to help “protect” your money, sometimes asking you to share verification codes, and always telling you to move money from your bank, investment, or retirement account. And every bit of it is a scam.
Consumer Alert

Did someone send you to a Bitcoin ATM? It’s a scam

Jennifer Leach
Is there a legit reason for someone to send you to a Bitcoin ATM? The short answer is NO. Will someone from the government send you to a Bitcoin ATM? NEVER. If you’ve followed this Anatomy of a Scam series, you know there’s more to it than that.
Consumer Alert

Sure ways to spot a scammer

Jennifer Leach
Scammers say and do things that can tell us they’re lying — and they’re not who they pretend to be. Of course, to hear or see those clues, we have to get past the panic scammers make us feel, thanks to the so-called emergencies they try to create. And since scammers are convincing, that can be hard to do. But recent scams are costing people their life savings, so here are some sure ways to spot the scammer.