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Another day, another round of spam texts and emails trying to sell you things. At best, spam is annoying. At worst, it’s pushing scams or trying to install malware on your device. If you’re tired of getting spam, there are some ways to help.

When scammers send spammy messages that seem legit (but aren’t), they’re often trying to trick you into clicking links and giving them personal or financial information. Things like your passwords or bank account and Social Security numbers are valuable to scammers. With that access to your accounts, scammers could try to steal your money or your identity. Or both.

To help you cut down on spam and avoid scams:

  • Use filters. Your mobile phone probably has options to filter and block texts from unknown senders. Some wireless providers and call blocking apps can also help block unwanted messages. Many popular email providers (like Gmail) have strong spam filters turned on by default. But if any spam gets into your inbox, mark it as spam or junk.
  • Protect your personal information. Before you enter personal information on a website, email, or text chain, stop. Ask yourself: Why do they need this information? And what’s going to happen to it? Remember, too: never share your Social Security number with someone who reaches out to you.   
  • Unsubscribe from unwanted emails. Getting fewer unwanted emails helps you avoid clicking on links that can lead to a phishing attack.
  • Report unwanted messages. Unwanted messages often lead to scams. Report them. Use your phone’s “report junk” option or forward unwanted texts to 7726 (SPAM) and unwanted emails to your email provider.

Learn more about how to get fewer spam texts and emails. If you spot a scam, report it to the FTC at ReportFraud.ftc.gov.

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Spam texts and emails

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The purpose of this blog and its comments section is to inform readers about Federal Trade Commission activity, and share information to help them avoid, report, and recover from fraud, scams, and bad business practices. Your thoughts, ideas, and concerns are welcome, and we encourage comments. But keep in mind, this is a moderated blog. We review all comments before they are posted, and we won’t post comments that don’t comply with our commenting policy. We expect commenters to treat each other and the blog writers with respect.

  • We won’t post off-topic comments, repeated identical comments, or comments that include sales pitches or promotions.
  • We won’t post comments that include vulgar messages, personal attacks by name, or offensive terms that target specific people or groups.
  • We won’t post threats, defamatory statements, or suggestions or encouragement of illegal activity.
  • We won’t post comments that include personal information, like Social Security numbers, account numbers, home addresses, and email addresses. To file a detailed report about a scam, go to ReportFraud.ftc.gov.

We don't edit comments to remove objectionable content, so please ensure that your comment contains none of the above. The comments posted on this blog become part of the public domain. To protect your privacy and the privacy of other people, please do not include personal information. Opinions in comments that appear in this blog belong to the individuals who expressed them. They do not belong to or represent views of the Federal Trade Commission.

Lew
May 06, 2024

Nice article. Good information and makes people aware of the growing problem. Keep up the great work FTC!

Ann Mitchell
May 06, 2024

I don't even answer a phone call that I don't recognize. It's usually a telemarketer and I'm intelligent enough to find what I want or need.

Alyson
May 06, 2024

A large number of spam emails 900 in 5 minutes is a warning sign. Hidden somewhere in there can be a legitimate notice that a bank account was opened in your name. It happened to me. I wish I had known.

Joe Richardson
May 06, 2024

I advise against unsubscribing from spam emails. All that does is confirm that it is a good, active address. Just create a filter if it reaches your inbox, and ignore it.

Evelyn Seiler
May 07, 2024

In reply to by Joe Richardson

I agree with you, Joe. I attempted to do that before and instead of them removing me from their list, I received even more spam emails, this time from other sources too. Now I do what you do. I recommend it.

Marge
May 07, 2024

In reply to by Joe Richardson

You are absolutely right. Never "unsubscribe", never click on any links in a spam email, even if it says "unsubscribe here". Always report the offending email to the ISP.

Anita
May 06, 2024

Thank you so much! I needed this information today and yesterday. Knowledge is powerful. We as consumers can better understand and protect our personal information.

Joaquin de la Cova
May 07, 2024

Thank you for this valued information, we are constantly bombarded with these hits on our phone and email. Keep in touch.

Crystal
May 07, 2024

Great Article. I learned something new, as I get bombed with continuous political texts, even though I "report as spam and delete" on my iPhone. Thanks for providing a text number to report those unwanted text messages. I'm sure there are many people who don't know this information.

chris peeters
May 07, 2024

an increasingly dangerous online environment each year---
an unfortunate consequence of garbage email is that an "unsubscrible" linkmay also unleash malware scripts. I use script blockers even on sites I trust, and block 3rd party links/cookies wherever possible (until the trusted site session functionality breaks)

Elliott Greenblott
May 07, 2024

Unsubscribing may not be a good option all the time. Fine with legit sites but unsubscribe can confirm a “real” recipient to a scammer who can share your address and increase targeting for phishing.

Joseph Lapp
May 07, 2024

Got to ensure you don't mislead unsuspecting readers and make them think the phishing scams have actual methods of Unsubscribing within them......
"Unsubscribe from unwanted emails. Getting fewer unwanted emails helps you avoid clicking on links that can lead to a phishing attack."

All of the true scam spam phishing mail usually has a couple"Unsubscribe" links overlapping the various multiple bogus addresses they copy paste at the end.

bjm
May 08, 2024

I use 7726 all the time. BUT a lot of my spam texts arrive as MMS - requiring me to DOWNLOAD it to read. I will NOT d/L any MMS from unknown numbers. But am unable to forward any MMS texts to 7726, only texts that arrive written out. I immediately block any unknown # or person, however they arrive.
Cell is Samsung S23 Ultra, up to date on everything.
What do I do about this MMS issue?
Thank you

( BTW
I probably have the largest collection of blocked scam, spam or illegal debt collectors in the US.)

Stevon
May 07, 2024

Very, very valuable information!

Marisa Winters
May 07, 2024

Using phone’s report junk when getting spam texts does not work. I am beyond frustrated and angry with the amount of political texts I receive, a lot of them asking for money. They still come, from different numbers. It is unfairly time consuming on my part to daily, multiple times per day to delete these unwanted texts which use up valuable space on my phone. Something absolutely has to be done about this.

Judy Broomfield
May 07, 2024

I get an abundance of these All the time. I was was hacked and scammed 5 times last year. They got into everything. And basically got away with it. I just delete everything now or send it to spam. Thank you for caring. And for your help.

Jane D.
May 07, 2024

While I greatly appreciate the FTC's advice, I would highly recommend that this advice come to us another way, rather than to have us click on the FTC email and their link to read the advice, & does anyone else see the irony in the FTC's advice besides me? (i.e. the FTC is saying not to click on emails from people we don't know, & the links in the emails, in order to avoid malware, spam, etc., yet, they want us to click on random emails we receive from the FTC - we think - & their link - we think its their link anyway - to read their advice about malware & spam & getting our pc's hacked into.....?

It makes zero sense to me, as to why the FTC would encourage this .....?
What's wrong with this picture, right?

FTC Staff
May 08, 2024

In reply to by Jane D.

@Jane,
The FTC sends email to people who sign up and agree to get our advice. If you no longer want to get these emails, you can unsubscribe. To unsubscribe, click on the Unsubscribe link at the bottom of an FTC email, or go to www.ftc.gov/ConsumerAlerts.

Sheldon J.Levinson
May 07, 2024

I filed with your agency (FTC) along with the Police,My Bank, Credit Card Company (Master Card) My Cell Phone Carrier and Gift Card Companies)

Deborah Sumlin
May 08, 2024

Recently someone one has been sending me emails from People Magazine. Although I never subscribed, I am not able to unsubscribe. When I try to, I get a message “that my unsubscribe failed. But the only thing I can do is delete them. But they continue to come. I know that the messages have fake addresses. Awhile ago I tried to send all these fake emails to a spam address and even to a government agency—well, they came right back to me

DISGRUNTLED
May 07, 2024

WE HAVE TRIED FOR YEARS TO TELL YAHOO MAIL ABOUT THE SPAM / FRAUD BANK EMAILS ETC,,,. BUT NEVER GET THROUGH

Marge
May 07, 2024

In your article there is plenty of ways for the service SUBSCRIBER to avoid scams. Why aren't the service PROVIDERS doing anything? With today's level of technology, it ought to be pretty easy to notice a number or email address sending THOUSANDS of messages per day/hour. But, as usual, our protection is on US. Why?

James Green
May 08, 2024

I am 82 yrs. old and my phone has been ringing every 15 min. and my phone shows up Scam. For me running to the home phone every time it rings is terrible! I have the list of phone numbers they have been calling and some are the same! What can I do to stop this? I am too old for this kind of stuff. Can you help me please?

FTC Staff
May 08, 2024

In reply to by James Green

If you have a traditional landline you could use an answering machine to take the calls, install a call-blocking device, or install a call-labeling device. Ask your carrier about the call-blocking and call-labeling device.

Tami Simard
May 13, 2024

How does a supposed anti-virus get hacked this easily, and put us consumers at risk? I'm elderly, my computer a new Dell (purchased on Amazon), and I was told to pay over $500.00 for your service. I cannot afford this anymore, and do not know how you have access to my credit card. Please respond?

Paul Crerar
May 14, 2024

I am constantly receiving call from people from Yelp subcontractors? I think, they now know I am annoyed by this and these morons think its game. I find it very unprofessional, as I continue to say I am not interested In their services. What can be done?