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Consumer Alert

How are robocallers getting your phone number?

Andrew Rayo
Does it ever feel like you’re getting more robocalls than calls from actual humans? Illegal robocalls aren’t just annoying — they’re also often scams. But you might be wondering — how did they get my number in the first place?
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Refund and Recovery Scams

If you’ve been scammed, someone might promise to help you get your money back –– if you pay in advance. That’s another scam.
Consumer Alert

Joining forces to help stop scam calls

Rosario Mendez
Nobody likes getting bombarded with robocalls. Not only are they annoying, but they’re often pushing scams for things like fake auto warranties and credit card debt relief programs. The FTC and law enforcement agencies from all 50 states are taking action to stop them. And you can help, too.
Consumer Alert

FTC to voice service provider: give the robocalls a rest

Andrew Rayo
Tired of getting endless robocalls? We are too. Robocalls aren’t just a pain to get, they’re often pushing scams for things like fake auto warranties and debt relief. But scammy robocallers can’t do it alone. That’s why the FTC is taking action against Stratics Networks, a company that supplied the technology for telemarketers to make tens of millions of robocalls. But that’s not all — the FTC is also suing the debt relief companies that hired Stratics to make robocalls for their illegal debt relief services.
Consumer Alert

The FBI won’t ask you for money — that’s a scam

Gema de las Heras
Unwanted calls are annoying — but when a caller says they’re an FBI agent collecting on a legal judgment entered against you, it’s also scary. No matter how urgent and serious the call sounds, neither the judgment nor the agent are real. Like other impersonation scams, FBI imposters are after your money and personal information, and they might even threaten to arrest you unless you pay immediately. (Again: it’s not real.) Read on to learn to spot the scam.
Consumer Alert

Imposter scams targeting veterans and servicemembers

Gema de las Heras
As we continue to honor and celebrate veterans, scammers increase efforts around holidays — like Veteran’s Day — to try to take advantage. Right now, a banking scam is tricking veterans (and current servicemembers) into sharing sensitive personal or financial information. Find out how.
Consumer Alert

Scammers are posing as your TV and internet company

Kira Krown
Did Spectrum or another provider call with an offer to lower your monthly TV, cable, or internet bill in exchange for a pre-payment or fee? It wasn’t them. It was a scammer, and you’re not alone. This year, the FTC has gotten thousands of reports — including many from older adults — about scammers pretending to be Spectrum to try to trick people out of their money or personal information.