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Consumer Alert

Scammers are posing as your TV and internet company

Kira Krown
Did Spectrum or another provider call with an offer to lower your monthly TV, cable, or internet bill in exchange for a pre-payment or fee? It wasn’t them. It was a scammer, and you’re not alone. This year, the FTC has gotten thousands of reports — including many from older adults — about scammers pretending to be Spectrum to try to trick people out of their money or personal information.
Consumer Alert

FTC Commissioners aren’t calling you — really

Andrew Rayo
Scammers have been calling, pretending to be people from the FTC. While the names they use might be real, they’re actually scammers — some of them hoping to trick you into thinking they’re an FTC Commissioner. But they’re not. Whether the caller promises you a prize or threatens you with arrest — and even if they give a (fake) badge number — that’s a scammer. So that call from someone who wants your money or info, and says they’re Commissioner Alvaro Bedoya from the FTC — or Commissioner Noah Phillips, Commissioner Rebecca Kelly Slaughter, Commissioner Christine Wilson, or FTC Chair Khan? That’s a scam.
Consumer Alert

Hang up on auto warranty robocalls

Emily Wu

Have you gotten a recorded phone message from “Susie” with the “Vehicle Service Department” calling about your vehicle warranty? That’s, like, so retro.

Consumer Alert

Overpaid your utility bill? That’s probably a scam

Lisa Lake

You get a robocall saying you paid too much on a utility bill. To make up for this mistake, they say, you’ll get a cash refund and a discount on your future bills.

Article

Phone Scams

These tips can help you hang up on a phone scammer and hold onto your money.
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