Learn about the latest scams, and get advice to help you avoid, report, and recover from them.
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Consumer Alert
The phone rings. Your caller ID says it’s the Social Security Administration. You hesitate. You’re not expecting a call from them, and you’ve heard about impersonation scams. But something inside you makes you pick up. And everything you’re about to hear is designed to scare you into doing whatever the caller says.
Consumer Alert
That text about overdue toll charges is probably a scam
When you go through a toll, you know you’ll need to pay a fee to use that road or bridge. But scammers are targeting drivers with text messages pretending to be from the tolling agency collecting “overdue toll charges.” Here’s what to know about this text scam.
Consumer Alert
Let’s talk about spam texts and emails
Another day, another round of spam texts and emails trying to sell you things. At best, spam is annoying. At worst, it’s pushing scams or trying to install malware on your device. If you’re tired of getting spam, there are some ways to help.
Consumer Alert
Spot scammers looking to profit from Midwest tornadoes
Just as people in Nebraska, Iowa, Oklahoma, and other Midwestern states are reeling from the catastrophic damage caused by tornadoes and other severe weather, scammers are rolling in. They use all kinds of stories to try to trick not just those doing their best to recover, but also anyone who tries to help. The best way to steer clear of these disaster-chasing scammers? Know what their tactics have in common.
Consumer Alert
Pay your bills, not impersonators
If you’re paying a medical, utility, or other bill online, you probably expect to wind up on the company’s website. What might you not expect? An impersonator tricking you into paying them instead. But that’s what the FTC says a company called Doxo did. Here’s what you need to know.
Consumer Alert
Skip the scams as you look for options to avoid foreclosure
Are you having a hard time paying your mortgage? Even if you’ve missed payments or you’re already facing foreclosure, you still might have options. You really do, but that’s the same thing scammers will tell you. Fortunately, there are ways to spot mortgage relief scams while you focus on saving your home.
Consumer Alert
Mystery shopping, (fake) checks, and gift cards
If you’re looking for a new job, getting paid to shop might sound like a dream. Companies hire mystery shoppers to try products or services and share experiences about things like buying or returning something, or their overall customer experience. But while some mystery shopping jobs are legitimate, many aren’t. So how do you spot the scams?
Consumer Alert
Scammers follow the news about student loan forgiveness
Hearing a lot about federal student loan forgiveness in the news? You’re not alone — scammers are, too. You might get a call from someone saying they’re affiliated with Federal Student Aid (FSA) or the Department of Education. (They’re not.) They’ll say they’re following up on your eligibility for a new loan forgiveness program, and might even know things about your loan, like the balance or your account number. They’ll try to rush you into acting by saying the program is available for a limited time. But this is all a scam. What else do you need to know to spot scams like this?
Consumer Alert
Looking for a postal job? Also look out for job scams
Thinking about applying for a job with the United States Postal Service (USPS)? Make sure you’re dealing with the real thing. Scammers advertise jobs that don’t actually exist to try to steal your money and personal information — and one way they do that is by pretending to be USPS. So how do you know if that postal ad or offer you get is a scam?
Consumer Alert
If someone you care about paid a scammer, here’s how to help
Sharing a scam experience with someone you know takes courage. If someone trusts you enough to share their scam story, especially if the scammer is still in touch with them, here’s some advice to help guide you.
Consumer Alert
College students are targeted with jobs scams, too
Getting hired might feel like the ultimate high. But finding out it was just a scammer trying to steal your money will bring you — and your bank balance — right back down. Many college students look for virtual jobs they can do while going to school, but if a new employer mails your first paycheck before you even start working, that’s your cue to stop — it’s a scam.
Consumer Alert
Fighting back against harmful voice cloning
If a call sounds like your boss (asking for bank account numbers) or your family member (begging for help in an emergency), you’re more likely to act. That’s why scammers use voice cloning to make their requests for money or information more believable. And the FTC is fighting back.
Consumer Alert
Influencers: Spot a job scam
Maybe you — or even your pet — are an influencer. But did you know that scammers might target you with phony job opportunities? You might get a message on social media, supposedly from a recruiter or “brand ambassador manager” of a national company. They say they’ll send you free products and pay you big bucks to promote and tag their stuff on social media. All you need to do, they say, is give them your banking information so they can pay you. But this isn’t a job opportunity. It’s a scam, and here’s how to avoid it.
Consumer Alert
FTC Data Spotlight: New insights about imposter scams
If you’re a regular reader of this blog, you know that every year we report on the top scams people tell us about. And that we take a deeper dive into the data through our Data Spotlight reports. A new Data Spotlight about business and government imposters shines a light on the top imposter scams.
Consumer Alert
How to avoid getting wrapped up in a car wrap scam
You’re looking to make some extra money and you get a text or email, or see an ad on social media: get paid to wrap your car and drive around. And the offers can sound good: $600-700 a week to drive around with an ad for some well-known company (usually an energy drink). Many times, these offers are scams — here’s how to spot them.
Consumer Alert
If you have a timeshare, scammers might target you
Maybe you weren’t thinking about selling your timeshare — but suddenly, someone calls and tells you they’re a real estate agent and have an interested buyer. They might have information about you and your property, so the offer seems credible. Then, the so-called timeshare expert asks you to pay upfront to finalize the deal. Stop. That could be a scam.
Consumer Alert
Is it a caregiving job or a scam?
As a nanny or caregiver, you know that families and employers trust you to take care of their children or older adults. It’s the same trust that scammers want to build with you when they post ads for fake jobs to steal your money and personal information. So how do you spot the scam?
Consumer Alert
How to spot hard-to-spot rental scams
Finding an apartment or house to rent that’s safe, affordable, and near amenities you want can be hard for anyone. Folks in the LGBTQ+ community often use community groups on social media to find housing rentals, and people often assume that what’s posted is vetted and safe for community members. But scammers post in these groups, too. Here are ways to spot and avoid rental scams.
Consumer Alert
Paycheck Protection Program lender pays the price for lying about loan processing times
Delays in processing loans needed by small businesses in an emergency — like the pandemic — can leave them struggling to stay open. And deceiving consumers about these delays violates the law. The FTC says that's what happened when small businesses applied for emergency Paycheck Protection Program loans from Biz2Credit Inc.
Consumer Alert
Paycheck Protection Program loan processor told applicants they would get funding. They overpromised
When it comes to small business loans, time is money. That was especially true early in the pandemic: when many small businesses were struggling to stay open, and Paycheck Protection Program (PPP) funds were limited. So, when Womply advertised that small businesses, including gig workers and one-person small businesses, could get fast PPP funding if they applied through the company, millions of applications came pouring in. The problem, says the FTC, is that Womply didn’t live up to its promises. And that hurt millions of small businesses.