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Consumer Alert

FTC says Care.com misled workers

Ari Lazarus
Looking for local caregiver gigs that pay well? Care.com said it could help, for a monthly subscription fee. But, in a settlement announced today, the FTC says Care.com misled workers about how many jobs were available on the platform and how much they could earn — and made it hard to cancel subscriptions — costing a lot of people a lot of time and money.
Consumer Alert

Five ways to keep scammers and hackers away

Alvaro Puig
We’re living in the data age. The things we do on our phones and computers, on our internet-enabled smart devices, and on websites leave a trail of our activities and our personal information. That personal information has value — not just to us, but to scammers and hackers who want to steal our identities. Here are five things you can do to keep scammers and hackers at bay.
Consumer Alert

Scammers impersonate airline customer service representatives

Alvaro Puig
Most people can probably agree that there are few things more frustrating than airline delays or cancellations that leave you stranded at the airport. Whether the issues are the result of an unprecedented event like the Crowdstrike glitch that grounded thousands of flights worldwide, or more common disturbances like weather delays, desperate travelers often turn to social media for help from the airlines. Opportunistic scammers know this, and they’re lurking behind fake accounts trying to steal travelers’ information.
Consumer Alert

Student loan scammers speak your language

Ari Lazarus
Scammers will say just about anything — in any language — to separate you from your hard-earned money. And when it comes to student loan forgiveness, they’ll target Spanish speakers with false promises of debt relief help.
Consumer Alert

Planning to drive in another country? Here’s how to avoid International Driver’s Permit scams

Larissa Bungo
Wondering if you need an international license to drive in a country you’re visiting? Every country has its own rules for visitors who want to drive. In some, like Canada, your U.S. driver’s license is all you need. Other countries require you to get an International Driver’s Permit (IDP). Scammers try to confuse you with fake IDPs and websites that not only take your money and give you nothing but can also cause you trouble abroad.
Consumer Alert

No one is using your Social Security number to commit crimes. It’s a scam.

Alvaro Puig
The phone rings. Your caller ID says it’s the Social Security Administration. You hesitate. You’re not expecting a call from them, and you’ve heard about impersonation scams. But something inside you makes you pick up. And everything you’re about to hear is designed to scare you into doing whatever the caller says.
Consumer Alert

Pay your bills, not impersonators

Andrew Rayo
If you’re paying a medical, utility, or other bill online, you probably expect to wind up on the company’s website. What might you not expect? An impersonator tricking you into paying them instead. But that’s what the FTC says a company called Doxo did. Here’s what you need to know.
Consumer Alert

Looking for a postal job? Also look out for job scams

Kira Krown
Thinking about applying for a job with the United States Postal Service (USPS)? Make sure you’re dealing with the real thing. Scammers advertise jobs that don’t actually exist to try to steal your money and personal information — and one way they do that is by pretending to be USPS. So how do you know if that postal ad or offer you get is a scam?