Skip to main content

From Consumer Alerts

Consumer Alert

Questions about your Amazon Prime settlement refund? Read on

BCP Staff
If you’re one of the many millions of people eligible for a refund from the FTC’s settlement with Amazon, you might already have gotten a check for up to $51. If you got it and deposited or cashed it, you’re all set. You might also have gotten an email or postcard this month with instructions on how to submit a claim. But based on what we’re hearing from consumers, some people have questions about Amazon’s refund process and their eligibility, whether they need to file a claim, and how to do it. If that’s you, let’s get you to some answers.
Consumer Alert

Traveling to the Olympics in Italy? Here’s how to avoid a scam

BCP Staff
With the winter Olympics in Italy fast approaching, athletes around the world are fine-tuning their routines, sharpening their skates, and finalizing their travel itineraries. If you’re planning to go to the Olympics, having a sound game plan is a key to success, just as it is for the competitors. Here’s what to know about travel, ticket, and vacation rental scams before you embark on your journey.
Consumer Alert

FTC warns businesses about fake reviews

BCP Staff
Whether you’re hiring a contractor, looking for an apartment, or shopping online, chances are you check out online reviews first. Many people use reviews to see the honest opinions of other buyers — and companies rely on reviews to stand out from the crowd. But some companies write, post, or pay for fake reviews — and that hurts people and honest companies.
Consumer Alert

The FTC says Instacart didn’t deliver on their promises

BCP Staff
You’ve probably seen ads online, on TV, or on social media for subscription offers. They could be for anything from gifts and groceries to snacks and magazines. Some say you can try the subscription for free — but it might not be true. Some will auto-renew if you don’t cancel first, which might come as a surprise. Sometimes you’re signed up for a subscription without even knowing it. Problems with subscriptions or membership fees can happen when a business doesn’t clearly explain that it will keep billing you unless you do something. And that’s what the FTC alleges happened with Maplebear Inc., doing business as Instacart. According to the FTC, Instacart violated the law when, among other things, it charged people annual membership fees for its subscription service after they’d completed free trials — without getting their consent.

Get consumer alerts