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Consumer Alert

Some invention-promotion firms do nothing for you

Rosario Méndez
Are you ready to patent and market an invention? If so, you may be looking for help – and bogus invention-promotion firms may be looking for you. Today, the FTC announced that it filed a lawsuit
Consumer Alert

A government program that pays your bills?

Sana Chriss
Have you heard about a government program that will pay your monthly bills for an up-front payment or processing fee? Here’s a short version of the rest of this post: It’s a scam. Don’t do it. We’ve
Consumer Alert

Money back for 350,000 Herbalife distributors

Lois Greisman
Last July, we told you about the FTC’s settlement with Herbalife, which made the multilevel marketing company not only restructure how it does business, but also pay $200 million to people who lost
Consumer Alert

Prevagen’s fishy brainpower claims

Lisa Lake
When an ad suggests a product can improve your memory in 90 days, you might be tempted to buy it. But, if solid science doesn’t back these claims, forget about it. The FTC and the New York Attorney
Consumer Alert

What you need to know about rent-to-own home deals

Amy Hebert
You dream about buying a house, but you can’t — at least not yet. Maybe you don’t have the money for a down payment, or you’ve had problems with your credit. But what if someone offered you a chance
Consumer Alert

How to spot a car wrap scam

Aditi Jhaveri
Have you seen ads promising easy money if you shrink-wrap your car — with ads for brands like Monster Energy, Red Bull, or Pepsi? The “company” behind the ads says all you have to do is deposit a
Consumer Alert

Scammers can fake caller ID info

Andrew Johnson
Your phone rings. You recognize the number, but when you pick up, it’s someone else. What’s the deal? Scammers are using fake caller ID information to trick you into thinking they are someone local
Consumer Alert

How to write an effective complaint letter

Colleen Tressler
Having a problem with a product or service can be frustrating. When you’re trying to resolve a problem with a company, the first step should be to discuss your concerns with a representative of the
Consumer Alert

Scammers Impersonate the Police

Alvaro Puig
We know scammers are out there, impersonating the authorities and conjuring up different schemes to fool people into giving them money. They might say they’re calling from the IRS because you owe
Consumer Alert

Faking it — scammers’ tricks to steal your heart and money

Aditi Jhaveri
Not everyone using online dating sites is looking for love. Scammers create fake online profiles using photos of other people — even stolen pictures of real military personnel. They profess their love
Consumer Alert

It’s the IRS calling…or is it?

Jon Morgan
Here at the FTC, we think about scams all day long. What are the scammers’ new angles? How can we keep ahead of them? We hear from people about the scams they see, and we turn that into tips people
Consumer Alert

Package delivery scam — delivered to your inbox

Aditi Jhaveri
Expecting packages shipped to your home this holiday season? You’re not the only one… scammers are, too. Did you get a text message with a shipment tracking code and a link to update your delivery
Consumer Alert

These online high schools didn’t make the grade

Aditi Jhaveri
Looking for a way to get your high school diploma or a college degree online? You’ll want to read this. Today, the FTC announced a case against several companies that sold fake high school diplomas
Consumer Alert

Be on the lookout for timeshare resale phonies

Lisa Lake
The FTC and state consumer protection agencies have shut down dishonest timeshare resellers for bilking timeshare owners out of millions of dollars. If you’re selling a timeshare, listen carefully for
Consumer Alert

Random text? Wait, wait, don’t click that!

Bridget Small
Here’s a tip that’s worth repeating: Don’t click on a link in a text message you get on your phone that says you’ve won a terrific prize or a gift card. Don’t reply either. It’s probably a scam. The