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Consumer Alert

Paid someone you think is a scammer?

Jim Kreidler
Last week, we kicked off the celebration of Hispanic Heritage Month with ideas about recognizing and avoiding scams. This week, it’s about what to do if you think you’ve paid a scammer. These steps
Consumer Alert

Scams in online sales: when orders don’t arrive

Bridget Small
When local stores ran out of the supplies we needed to manage COVID-19, many of us turned to online sources. According to a new Data Spotlight, scammers ran online sites and took orders for scarce
Consumer Alert

Can a biosimilar reduce the cost of your medication?

Colleen Tressler
If you have arthritis, diabetes, kidney conditions, cancer, macular degeneration, or some chronic skin and bowel diseases, you may be using a biologic medication. Biologics are medications generally
Consumer Alert

Is your eye doctor violating the Contact Lens Rule?

Colleen Tressler
The FTC recently sent 24 cease and desist letters to eye doctors after getting reports they may have violated the Contact Lens Rule by ignoring important rights of patients. That includes the
Consumer Alert

Join us for these NCPW events next week

Ari Lazarus
National Consumer Protection Week (NCPW) 2021 is coming up next week, and we’d love for you to join us for some virtual events. NCPW is a time when the FTC joins with local, state, and national
Consumer Alert

Pyrex “Made in the USA” claims didn’t measure up

Gema de las Heras
If you took up baking during the pandemic, you may have ordered Pyrex bakeware promoted as “American as apple pie.” It turns out, says the FTC, some Pyrex glassware advertised as “proudly made in the
Consumer Alert

What to do if your online order never arrives

Colleen Tressler, FTC, Division of Consumer and Business Education
We’ve all been there. During the holidays you order something online and anxiously await its arrival. But then your package doesn’t come when the seller said it would. And worse, you hear nothing
Consumer Alert

Bought ReJuvenation pills? Get your money back

Maria Mayo
Last year, the FTC reached a settlement agreement with makers of ReJuvenation and sent refund checks to people who bought this so-called “anti-aging” pill that claimed to be a cure-all for ailments
Consumer Alert

Don’t send them money

Lisa Lake
Instead of telling you a ghost story around a summer campfire, we have an all-too familiar tale to share: Myra’s grandson, Jon, is in Mexico for the summer. They video chat every week. One day, Myra