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Consumer Alert

FTC takes aim at deceptive stem cell therapy claims

Colleen Tressler
People spend billions of dollars each year on health-related products and treatments that don’t deliver. People who buy them are cheated out of their money, their time, and even their health. The FTC
Consumer Alert

FTC sues car dealerships for fake recall notices

Seena Gressin
A recall notice for your car or truck signals a serious safety defect that you should try to get fixed quickly. According to an FTC lawsuit, a group of auto dealerships counted on people doing just
Consumer Alert

New Credit Law FAQs

Lisa Weintraub Schifferle
You’ve heard about the new law that makes credit freezes free and fraud alerts last one year. If you have questions, you’re not alone. Here are answers to some of the questions we’re hearing most. Q
Consumer Alert

Anti-scammy Sammy

Lesley Fair
There’s former Van Halen front man Sammy Hagar, NFL legend Slingin’ Sammy Baugh, and the incomparable Sammy Davis, Jr. All notable in their own right, but did they win back $586 million for defrauded
Consumer Alert

Root, root, root for the regions

Andrew Smith
This year eight major league baseball teams are celebrating milestone anniversaries – and so are the FTC’s regional offices. In 1918, the Commission opened the first three of its regional offices
Consumer Alert

Picking up the pieces after a hurricane

Colleen Tressler
Dealing with the aftermath of a hurricane can be overwhelming, but taking stock and developing a recovery plan can give you a sense of hope and purpose. Here are a few tips and links to resources to
Consumer Alert

Wise giving after a hurricane

Colleen Tressler
The 2018 hurricane season is upon us. If you haven’t made storm preparations, now is the time. The FTC has information to help you prepare for, deal with, and recover from the long-term impacts of a
Consumer Alert

Free publications about credit and debt

Amy Hebert
Do you work or volunteer with people who are concerned about debt or want to improve their credit? Then you might be interested in these three new free booklets. Delivery to your home or office is
Consumer Alert

Anatomy of a fake check scam

Colleen Tressler
Fake checks drive many types of scams – like those involving phony prize wins, fake jobs, mystery shoppers, online classified ad sales, and others. In a fake check scam, a person you don’t know asks
Consumer Alert

It’s National Preparedness Month: Make a plan

Colleen Tressler
Extreme weather and natural disasters can occur with little warning. This year’s floods and wildfires are proof of that. Are you ready to leave your home at a moment’s notice? You can reduce your
Consumer Alert

School shopping can be a teachable moment

Colleen Tressler
As summer winds down, it’s time for back-to-school shopping. Here are some tips to help you save time and money. Get the teacher-approved list. Many teachers have lists of items they want their
Consumer Alert

How to donate wisely after a disaster

Colleen Tressler
Natural disasters and weather emergencies are in the news. Whether it’s the devastating wildfires along the West Coast, the relentless rains and flooding along the East Coast, or tornado strikes in
Consumer Alert

Picking up the pieces after a disaster

Colleen Tressler
Dealing with the aftermath of a wildfire, flood, tornado, or other disaster is never easy, but taking stock and developing a recovery plan can give you a sense of hope and purpose. Here are a few tips
Consumer Alert

Scammers impersonate celebrities on social media

Ari Lazarus
Did your favorite celebrity reach out to you on social media? Before you get too excited, are you sure it’s that person? Really sure? We’ve heard reports that scammers, who will try just about
Consumer Alert

Watch out for card skimming at the gas pump

Colleen Tressler
With the summer travel season in high gear, the FTC is warning drivers about skimming scams at the pump. Skimmers are illegal card readers attached to payment terminals. These card readers grab data
Consumer Alert

Car dealer deceived consumers & falsified info

Colleen Tressler
Shopping for a car can be exciting. But wading through ads and promotions from car dealers, and deciding how to pay, can make it stressful. If you decide to finance the car, you have two options: get
Consumer Alert

Donate with honor, not to a sham charity

Rosario Mendez
Would you donate to a charity called Help the Vets? What about if you get a robocall that asks you to donate your car to “Veterans of America?” Unfortunately, just because the word “veterans” is in
Consumer Alert

FTC looks for revised Used Car Buyers Guides

Colleen Tressler
The FTC’s Used Car Rule says that dealers have to display a Buyers Guide in every used car they have for sale, and give it to buyers after the sale. The FTC recently checked out how dealers are
Consumer Alert

Student loan debt relief customers: Take 2 steps

Lesley Fair
Do you have student loans? Did you respond to an ad from Ameritech Financial claiming to offer you debt relief? The FTC has sued Ameritech for deceptive practices and just sent letters about the case
Consumer Alert

Don’t let “FREE” cost you

Emma Fletcher
When a company says you can try its product for free, you might think, why not? Here’s why not: You could end up paying a lot of money for that free trial. Scammers often use free trial offers with