Consumer Alerts

When you order something online, you might get several emails or text messages about your order: Confirming your order. Telling you it shipped. Saying it's out for delivery. Notifying you about

Talking about scams is one of the best ways to protect yourself, your loved ones, and your community against scammers. You don’t have to be an expert, especially with tools to help get the

(View or share the YouTube version of this video.) Who’s calling now? That number doesn’t ring a bell. Hold the phone, says the Federal Trade Commission. You could be a potential victim of the growing

Did you get a bill for a Small Business Administration Paycheck Protection Program (PPP) loan or COVID-19 Economic Injury Disaster Loan (EIDL) you never applied for? If the answer is yes, an identity

We’ve said it before, and we’ll say it again: Don’t reply to — or click on — a link for a random text message you see on your phone saying that you’ve won a prize, gift card or an expensive electronic

Scammers are trying to get personal information from people by pretending to help with applications for disability benefits and claims. A recent alert from the Social Security Inspector General warns

Tired of robocalls? So are we. Today the FTC and state and federal partners announced Operation Call it Quits, an effort to go after robocallers. As part of the announcement, the FTC has new videos

You may have heard about food delivery services like DoorDash or Uber Eats: you order through a restaurant’s website or a delivery service’s mobile app and drivers deliver your food. We’re hearing

Kwanzaa, which is based on traditional African harvest festivals, is celebrated every year from December 26 to January 1. The first principle of Kwanzaa is Umoja (unity) and the importance of finding

Calls from scammers are annoying and can cause a lot of trouble when you realize, too late, that they’re scams. What’s even worse? When they target a client or loved one you’re caring for. So today

A popular saying in Spanish is “camarón que se duerme se lo lleva la corriente.” It means “a sleeping shrimp will get swept away by the current.” Which turns out to be a great metaphor for avoiding

Whether you’re starting to assess the damage from Hurricane Ida, the recent flooding in Tennessee, the wildfires in the West, or another natural disaster, coping with the aftermath is never easy. But

Unwanted calls are annoying. They can feel like a constant interruption — and many are from scammers. Unfortunately, technology makes it easy for scammers to make millions of calls a day. So this week

It’s almost Valentine’s Day. Maybe you’ve already sent a card to your grandmother, grandfather, or the older adult in your life. But if you haven’t told them lately that you love them, pick up the

National Consumer Protection Week (NCPW) 2021 is coming up next week, and we’d love for you to join us for some virtual events. NCPW is a time when the FTC joins with local, state, and national

Instead of telling you a ghost story around a summer campfire, we have an all-too familiar tale to share: Myra’s grandson, Jon, is in Mexico for the summer. They video chat every week. One day, Myra

More than a year into the pandemic, and months after the first rollout of COVID-19 vaccines, people are eager to get back to their regular activities. But some activities might require you to show

If you’re a college student, faculty, or staff member, you’re going to want to pay attention to this one. IRS imposters are sending phishing emails to people with “.edu” email addresses, saying they

Government imposters may have hit a new low with a scheme that targets the grieving survivors of people who died of COVID-19 by offering them help paying for their loved one’s funeral expenses. A real

This pandemic has brought lots of side effects. Lost jobs, lost income, and lost homes are themes we see around the country — and scammers know just how to take advantage of these worries. Another