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Consumer Alert

Refunds for Global Access Technical Support customers

Nicole Christ
If you paid for technical support services from Global Access Technical Support (GATS), you’ll be getting a letter or an email from the Federal Trade Commission about a refund. You might have known
Consumer Alert

Equifax data breach: Pick free credit monitoring

Robert Schoshinski
Just last week, the FTC and others reached a settlement with Equifax about its September 2017 data breach that exposed personal information of 147 million people. We’ve told you to go to ftc.gov
Consumer Alert

The Capital One data breach: Time to check your credit report

Seena Gressin
If you needed yet another nudge to start keeping an eye on your credit report to protect against identity theft, Capital One has delivered it with its announcement that a data breach has exposed the
Consumer Alert

Equifax Data Breach: Beware of Fake Settlement Websites

Michael Atleson
Just last week, we told you to go to ftc.gov/Equifax to find out if your information – like your Social Security number – was exposed in the September 2017 Equifax data breach. At that same website
Consumer Alert

Who’s reporting robocalls?

Paul Witt
Have you ever reported an unwanted call to the FTC, whether it’s a robocall (where you hear a recorded message) or call from a live person? If so, thank you. Reporting, I’m sorry to say, won’t end
Consumer Alert

Worshipers targeted by gift card scam

Colleen Tressler
We’re seeing a new spin on gift card scams. This time, scammers are pretending to be a pastor, rabbi, priest, imam, or bishop. They’re asking worshipers for gift card contributions for a worthy cause
Consumer Alert

Equifax Data Breach Settlement: How to Claim Your Benefits

Alvaro Puig
Earlier this week, we told you that roughly half the people in the country can get benefits under a settlement that the FTC and others reached with Equifax. Now, you can now find out if you were
Consumer Alert

Summer Film Series: Family emergency scams

Megan Gordon
Welcome to the Summer Film Series! Each week, we’ll highlight one of the FTC’s many videos on topics such as avoiding scams, recovering from fraud, and managing your money. Grab a blanket and some
Consumer Alert

What the FTC Facebook settlement means for consumers

Lesley Fair
The next time users visit Facebook, things might not look different, but big changes are brewing behind the scenes. The FTC’s record-breaking $5 billion settlement requires Facebook to conduct a
Consumer Alert

Equifax Data Breach Settlement: What You Should Know

Alvaro Puig
In September of 2017, Equifax announced a data breach that exposed the personal information of 147 million people. Under a settlement filed today, Equifax agreed to spend up to $425 million to help
Consumer Alert

Medicare does not give out DNA kits

Lisa Lake
Here’s one that goes to show just how creative scammers can be. The FTC is getting reports that callers claiming to be from Medicare are asking people for their Medicare numbers, Social Security
Consumer Alert

Mystery shop ’til you drop? Not so fast

Lisa Lake
Who wouldn’t love getting paid to shop and dine at cool places and then review them? Whether you’re a student looking for a summer job or someone wanting to start a side or full-time business, mystery
Consumer Alert

FTC shuts down student loan debt relief scheme

Colleen Tressler
It’s a staggering number. More than 42 million Americans owe a total of nearly $1.5 trillion in student loan debt. It’s no wonder people look for help. But not all help is legit. Scammers are
Consumer Alert

Outlet shopping: The deal is in the details

Colleen Tressler
For many of us, it just wouldn’t be a summer beach vacation without shopping at the local outlet mall. Over the years, we’ve picked up a few tips for outlet shopping. Make a list of the stores you
Consumer Alert

Update your software now

Ari Lazarus
We secure our valuables – our wallets, keys, and homes. We know that, if left unsecured, they can easily be a target for criminals. So it makes sense to think the same way about the information stored
Consumer Alert

Who’s pretending to be the government now?

Paul Witt
You’ve gotten the calls: from Social Security. Or the IRS. Or Medicare. Or any number of other agencies. Except: as soon as the caller threatens you or demands that you pay them with a gift card or by
Consumer Alert

FTC and partners tell robocallers to call it quits

Amy Hebert
Tired of robocalls? So are we. Today the FTC and state and federal partners announced Operation Call it Quits, an effort to go after robocallers. As part of the announcement, the FTC has new videos
Consumer Alert

Military Consumer Month

Andrew Smith
July is Military Consumer Month and a good time to focus on scams affecting military consumers. Last year, imposter scams once again topped the list of frauds that military consumers reported to the
Consumer Alert

There are no “quick fixes” to clean up your credit

Lisa Lake
If you’re trying to clean up your credit, you’ll come across plenty of companies offering an easy fix. But any company promising instant results for a price is likely a scam. The FTC says Grand Teton
Consumer Alert

For military consumer: Free electronic credit monitoring

Amanda Koulousias
If you’re in the military or know someone who is, you’ll want to read on. Starting October 31, the nationwide credit reporting agencies – Equifax, Experian, and TransUnion – must provide free