Consumer Alerts

Have you ever been unhappy with a service — like your phone or Internet — and tried to cancel it? But, when you tried, you found it difficult or nearly impossible? Learn about the ways companies

The FTC joins the country in honoring veteran entrepreneurs and their families this National Veterans Small Business Week. We offer thanks as you continue to serve communities all over the nation

An easy step can help protect your online accounts from hackers. Whenever you can, make sure your accounts ask for two credentials to verify your identity when you log in. It’s called multifactor, or

Veterans Day is almost here and it’s a fitting time to honor veterans for their service. It’s also a good reminder that scammers may be targeting you as a veteran. Of course, many of the scams that

Scammers are at it again, impersonating well-known businesses and trying to rip people off. This time they’re pretending to be from Geek Squad, Best Buy’s tech support service. Here’s what we’re

Scammers don’t hibernate in the winter. Just like you, they’re watching the weather reports and preparing for storms — and they’re counting on catching you unawares. As you get ready for winter

Did Spectrum or another provider call with an offer to lower your monthly TV, cable, or internet bill in exchange for a pre-payment or fee? It wasn’t them. It was a scammer, and you’re not alone. This

When car shopping, you shouldn’t be charged more than the advertised price, or more than other people because of the way you look or where you’re from. That’s wrong, dishonest, and illegal. Today the

This week is Charity Fraud Awareness Week, an effort run by charity regulators, law enforcers, and other non-profit stakeholders from across the world. It’s an opportunity to remind charities and

After a natural disaster, the road to recovery — financial and otherwise — can be long and bumpy. As you begin picking up the pieces in the aftermath of Hurricane Ian, here are some things to think

Between inflation and soaring energy prices, many of us are thinking about how much more it’s going to cost to stay warm this year. Getting an email, a call, or a knock on your door with an offer to

While you can no longer get free COVID-19 test kits from the federal government, if you have health insurance, you’re covered for eight free over-the-counter, at-home COVID-19 tests each month. So if

When temperatures drop, it often costs more to stay comfortable in your home — and scammers know that. This alert is the first in a series to help you get your home ready for winter, save money, and

Nobody knows how long it’ll take to recover from the destruction Hurricane Ian left behind. But we do know it won’t be long before scammers start trying to cash in on the deadly storm. Whether you’re

Your online accounts, computer, and phone hold a lot of your personal, financial, and health information. Information that’s valuable to you — and to scammers who try to steal it. Here are five things

We know that scammers target Latinos with calls and ads in English and Spanish because the FTC has sued to stop them. When the FTC hears about the Latino community’s experiences and collects their

As recovery efforts continue in areas hit hard by mother nature’s recent bi-coastal punch, scammers are not far behind. They see tragedy as opportunity, and they'll use the devastation caused by

People are telling us they’ve gotten emails warning that their sensitive personal information is being sold in the shadowy marketplaces of the dark web. Some emails list the stolen information, like

Hurricane Fiona hit the southern part of Puerto Rico hard leaving the island in the dark, flooded, and without running water. And once again, islanders are coping and cleaning up. As with any severe