Consumer Alerts

You're online and see a chance to try a new skin cream for free. You might think: why not? Well, for starters, that free trial might not be free at all.

Scammers are using social media to go after your money and personal information. And it’s working: since 2021, people have reported losing $2.7 billion to scams that started on social media — way more

What’s worse than a bogus charity? A bogus charity with a dishonest fundraiser. The FTC has sued and stopped dishonest charity fundraisers that called people to get them to donate to fake charities

Starting your own small business is a big deal, so you might hire a business coach to help you. But sometimes, these business coaches are only looking to help themselves — at your (literal) expense

Did you get a bill for a Small Business Administration Paycheck Protection Program (PPP) loan or COVID-19 Economic Injury Disaster Loan (EIDL) you never applied for? If the answer is yes, an identity

Finding and keeping health insurance for your family can be stressful and expensive. During the pandemic, your state’s Medicaid Children’s Health Insurance Program (CHIP) might have helped — but with

The Department of Education (ED) just announced that it will approve full federal student loan forgiveness for some University of Phoenix students. Want to know if you’re eligible to get your federal

Extreme weather and natural disasters can occur with little warning. Communities spared in the past have suffered devastating losses this year, and many are still recovering. National Preparedness

We’ve said it before, and we’ll say it again: Don’t reply to — or click on — a link for a random text message you see on your phone saying that you’ve won a prize, gift card or an expensive electronic

Scammers are trying to get personal information from people by pretending to help with applications for disability benefits and claims. A recent alert from the Social Security Inspector General warns

Tired of robocalls? So are we. Today the FTC and state and federal partners announced Operation Call it Quits, an effort to go after robocallers. As part of the announcement, the FTC has new videos

Scammers are impersonating FTC Chair Lina M. Khan in a new phishing scheme. The email says the FTC wants to send you Coronavirus relief funds and tells you to send some personal information, like your

You’ve opened all your gifts, and now it’s time to open those post-holiday credit card statements. If you were a little too jolly with your holiday spending, here are some tips to help you pay down

Were you or your kids one of the many millions of people charged in Fortnite for unwanted V-Bucks or in-game items (like gear, llamas, or battle passes)? Here’s how to know if you might be eligible to

Atlantic storm Lee brought near-hurricane strength winds and torrential rains to many New England residents — many already affected by wildfires and severe flooding this summer. When you’re doing your

Scammers target everyone. But scams and reported bad business practices can play out differently in different communities. Sometimes, scammers set out to target a particular community. Sometimes, they

Have kids or teens? If they’re online or using apps or game consoles, they’re also dealing with ads. Sometimes they’ll know it. But what happens when the line between ads and games and other content

You’ve probably heard the news — federal student loan repayments are starting again in October. But scammers might try and tell you they can help you avoid repayment, lower your payments, or get your

As a caregiver for a family member with special health needs, you know that shopping, making meals, or just regularly spending time with someone who can’t get out much can profoundly improve their

You’ve probably heard: this holiday season, it might be harder to find the gifts you’re looking for. So, many of us might be looking for alternatives, like buying gifts locally — or maybe from online