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Consumer Alert

New year, new credit blog series

Lisa Weintraub Schifferle
With the start of a new year, many of us want to get our finances in order. We often think about budgeting, but what about credit? To help you get a handle on credit, we’ve put together a four-part
Consumer Alert

Free cruise? Try illegal robocall with an upsell.

Amy Hebert
The recorded message made it sound easy — take a phone survey and get two free tickets to go on a cruise. But, you guessed it, it wasn’t that simple. The call was an illegal robocall. And those free
Consumer Alert

Protecting small business from imposters

Laura Solis
Opening a business requires planning, elbow grease, and probably some paperwork to register your new company with your state or local government. And that’s where some not-so-honest outfits may try to
Consumer Alert

Would you rather save $5,000 or lose 5 pounds?

Gretchen Abraham
If you picked the money, you’re not alone. As we start 2020, many of us are making financial resolutions. Of course, saving more or paying down debt sounds great, but getting started can feel
Consumer Alert

Mind your work-at-home business

Lisa Lake
Starting a work-at-home business can give you the flexibility to set your own hours and be your own boss. But when you search online or get ads by email, you’ll often find scammers instead of a real
Consumer Alert

Car wrap scam targets college students

Ari Lazarus
If you have a car, you know how expensive the upkeep can be. Gas, maintenance, parking – the whole lot. So what if a company offered to pay you to drive around – which you were already doing – with
Consumer Alert

FTC settlement against University of Phoenix

Colleen Tressler
Most people go to college to earn a degree and get a good job. In a competitive job market, it helps to have connections. So when a college or university claims it has relationships with well-known
Consumer Alert

Supplements for joint pain: don’t believe the hype

Jim Kreidler
If you experience joint pain when you walk or move, promises for a quick and inexpensive cure can be hard to resist. But don’t believe the hype. And don’t assume the people you see in the ads are real
Consumer Alert

Going out of business sales: what to know

Colleen Tressler
Going out of business sales may seem like golden opportunities to grab great deals. But before you head to one, here are a few things to keep in mind. How can you tell if you’re getting a good deal
Consumer Alert

Scammers pretend to be the FTC

Monica Vaca
Did you recently get an official FTC letter from “me”? That’s in quotes because it wasn’t actually from me. And the letter wasn’t official, or even from the FTC at all. In fact, scammers have been
Consumer Alert

Top tips for avoiding scams at the holidays

Cristina Miranda
Now that the holiday shopping season is in full swing, scammers are shopping too, looking for people to separate from their money. We already gave you some of the FTC’s tips for happy holiday shopping
Consumer Alert

FTC's tips for happy holiday shopping

Gretchen Abraham
Keep your holiday shopping merry and bright with an early gift from the Federal Trade Commission: tips to help you watch your wallet, shop wisely, and protect your personal information. Make a list
Consumer Alert

AT&T Unlimited Data Customers Getting Refunds

Alvaro Puig
You might have heard that AT&T agreed to return $60 million to customers for allegedly reducing the data speed on their unlimited data plans without telling them. In its 2014 complaint, the FTC said
Consumer Alert

“Pass it On” at the holidays

Lisa Weintraub Schifferle
Holidays often mean time with family and friends. If you’re looking for conversation starters that avoid tricky topics – like who should’ve won the World Series – why not chat about scams? Pass it On
Consumer Alert

Veterans, servicemembers, and fraud: by the numbers

Carol Kando-Pineda
When people report scams to the FTC, we learn a lot about how they experience fraud. These fraud reports are important for law enforcement and education efforts. And, as more and more people report
Consumer Alert

Upgrading Your Phone? 4 Things You Should Do First

Alvaro Puig
If you’re thinking about upgrading to a new phone, make sure you remove your personal information before you trade it in. Why? Because your phone could have a lot of sensitive, personal information on
Consumer Alert

‘Tis the season for ‘open enrollment’ scams

Gretchen Abraham
Winter is coming, which means open enrollment season is here. With 2020 just around the corner, now’s the time to add or change your health coverage through Medicare or the Affordable Care Act (ACA)
Consumer Alert

FTC sues student loan debt relief companies

Ari Lazarus
Student loan debt can be a heavy load to carry. That’s why there are a lot of companies claiming to help permanently reduce and wipe out federal student loan debt. But some of these companies don’t
Consumer Alert

Veterans: We honor and thank you

Carol Kando-Pineda
November 11 is Veterans Day. More than 18 million people are U.S. military veterans. It’s a fitting time to thank military veterans for their sacrifice and service in protecting the United States. It
Consumer Alert

Free electronic credit monitoring coming soon to the military

Amanda Koulousias
Starting October 31, many members of the military will have access to a free tool to help spot identity theft. The nationwide credit reporting agencies – Equifax, Experian, and TransUnion – have