Consumer Alerts

Having a problem with a product or service can be frustrating. When you’re trying to resolve a problem with a company, the first step should be to discuss your concerns with a representative of the

We know scammers are out there, impersonating the authorities and conjuring up different schemes to fool people into giving them money. They might say they’re calling from the IRS because you owe

Not everyone using online dating sites is looking for love. Scammers create fake online profiles using photos of other people — even stolen pictures of real military personnel. They profess their love

Here at the FTC, we think about scams all day long. What are the scammers’ new angles? How can we keep ahead of them? We hear from people about the scams they see, and we turn that into tips people

Expecting packages shipped to your home this holiday season? You’re not the only one… scammers are, too. Did you get a text message with a shipment tracking code and a link to update your delivery

Looking for a way to get your high school diploma or a college degree online? You’ll want to read this. Today, the FTC announced a case against several companies that sold fake high school diplomas

The FTC and state consumer protection agencies have shut down dishonest timeshare resellers for bilking timeshare owners out of millions of dollars. If you’re selling a timeshare, listen carefully for

Here’s a tip that’s worth repeating: Don’t click on a link in a text message you get on your phone that says you’ve won a terrific prize or a gift card. Don’t reply either. It’s probably a scam. The