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Consumer Alert

What to know before you buy something online

Alvaro Puig
Ahh, summer. Ten sweet yet short weeks to enjoy some of your favorite traditions. Maybe it’s sipping an ice cold drink on the porch, spending a weekend at the beach, or cooling off with the kids at
Consumer Alert

The FTC weighs in on repair restrictions

Emily Wu
When you buy a new smartphone, computer, home appliance, or other product, you may not always think about whether it can be fixed if it breaks or has an issue. But here’s the thing: some manufacturers
Consumer Alert

Let’s talk about Coronavirus scams

Emily Wu
During this past year, the COVID-19 pandemic and its economic fallout have reminded us how important it is to help each other through difficult times. In May, as we celebrate Older Americans Month
Consumer Alert

Share FTC materials here, there, and everywhere

Bridget Small
Have you wondered how you can help the older adults in your life — your parents, grandparents, and neighbors — avoid fraud? Here’s an easy answer: share. Share what you know about fraud, and share
Consumer Alert

Prepare for severe spring weather with tips you can share

Sana Chriss
According to the National Weather Service, the peak severe weather season is during the spring months of March, April, and May. Already this season, we’ve seen heavy rains, flooding, and tornados in
Consumer Alert

New IRS imposter scam targets college students and staff

Ari Lazarus
If you’re a college student, faculty, or staff member, you’re going to want to pay attention to this one. IRS imposters are sending phishing emails to people with “.edu” email addresses, saying they
Consumer Alert

The pandemic’s effect on your money

Jim Kreidler
This April is Financial Literacy Month, so this week we’re talking about financial resiliency. The Coronavirus has been devastating for many people’s financial lives. Through no fault of their own
Consumer Alert

Managing your bills during the pandemic

Ari Lazarus
COVID-19 has thrown the economy into a tailspin. As people have been laid off, furloughed, or are working fewer hours, bills can pile up. This week, for Financial Literacy Month, we’re looking at ways
Consumer Alert

Avoid payment scams while rebuilding your finances

Sana Chriss
Over the past year, the Coronavirus created financial problems for many people. Maybe you’re one of them. As you work to regain your financial footing, scammers will continue to try to steer you off
Consumer Alert

Give yourself some credit (reports)

Emily Wu
One important back-to-basics step you can take this Financial Literacy Month (or anytime) is checking your credit report. Your credit report has a summary of your credit history. For example, if you
Consumer Alert

Scammers target loved ones of COVID-19 victims

Seena Gressin
Government imposters may have hit a new low with a scheme that targets the grieving survivors of people who died of COVID-19 by offering them help paying for their loved one’s funeral expenses. A real
Consumer Alert

FTC sends customer refunds in three cases

Emily Wu
The FTC works to fulfill its mission in many ways, including bringing cases against companies who are being unfair or deceptive. And it’s happy news when those cases result in refunds. Last year, FTC
Consumer Alert

When it comes to scams, let’s look out for one another

Daniel Kaufman
This pandemic has brought lots of side effects. Lost jobs, lost income, and lost homes are themes we see around the country — and scammers know just how to take advantage of these worries. Another
Consumer Alert

MoneyGram fraud refunds get closer

Bridget Small
If you used MoneyGram to send money to a scammer between January 1, 2013 and December 31, 2017, you may get a prefilled claim form in the mail soon. The claim forms, from claims administrator Gilardi
Consumer Alert

Fake prize offers don’t pay

Bridget Small
The pandemic has caused financial distress because of lost jobs, income, and homes, and emotional distress because of social isolation. This week, during National Consumer Protection Week (NCPW), we
Consumer Alert

Dishonest magazine companies target inmates

Lisa Lake
If someone you care about is in jail or prison, you might be thinking about getting them a magazine subscription. The FTC wants you to know that some magazine subscription companies might make
Consumer Alert

Spotting scammy emails

Emily Wu
Let’s say you get an email about a charge to your credit card for something you aren’t expecting or don’t want. Your first instinct may be to immediately call the company or respond to the email and