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If you bought tickets on StubHub between May 12 and 14, 2025, you may be getting some of your money back. The FTC recently sued the company for allegedly not displaying the total price (including mandatory fees) of live-event tickets it sold during those dates. And now, StubHub will pay $10 million in refunds to eligible customers.

If you’re eligible, there’s no action you need to take. Eligible consumers will get an email notice from StubHub with additional information including a phone number and website. Within 90 days, StubHub will automatically refund certain fees to eligible consumers who bought tickets for live events in the U.S. between May 12 and 14, 2025.

Anyone selling tickets to live events (or offering short-term lodging) has to be upfront and tell the truth about the fees they charge. If you think a company’s not playing by the rules, tell the FTC: ReportFraud.ftc.gov.

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