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Consumer Alert

Contacted about long-lost relative’s life insurance policy or an inheritance? It’s a scam

Jim Kreidler
People are getting letters in the mail from a law firm saying that one of their clients has died and they’re looking for the heir. You are, they say, that heir! (Spoiler alert: you’re not.) The letter goes on to explain their offer: they want to split the proceeds between you, some charities, and their law firm. But what’s really going on?
Consumer Alert

Avoid scam websites that offer to help you get or renew your passport

Gema de las Heras
Do you need to apply for or renew your passport? If you search online, the top results might show official-looking websites that say they can renew or get you a passport. Some of these websites are private companies that charge you for services that are free on the U.S. Department of State website…while others are scammers trying to take your money and personal information.
Consumer Alert

Military Consumer Month 2024

Samuel Levine
July is Military Consumer Month, so we’re deploying advice you can use. No matter what stage of military life you’re going through, you could encounter an imposter scam: someone pretending to be your bank’s fraud department, the government, a relative in distress, a well-known business, or a technical support expert. Want to protect yourself and the people you care about? Let the FTC help.
Consumer Alert

What issues do renters face?

Anna Burns
When you want to know what’s happening in housing, you go to the experts. That’s why the FTC joined renters, renters’ advocates, and researchers in Atlanta to hear about issues affecting renters. They told us that the rise of institutional investors and corporate landlords since the financial crisis has contributed to rising rents, hidden junk fees, issues with online portals, and predatory lease-to-own schemes. Here are some takeaways from housing advocates and renters.
Consumer Alert

Planning to drive in another country? Here’s how to avoid International Driver’s Permit scams

Larissa Bungo
Wondering if you need an international license to drive in a country you’re visiting? Every country has its own rules for visitors who want to drive. In some, like Canada, your U.S. driver’s license is all you need. Other countries require you to get an International Driver’s Permit (IDP). Scammers try to confuse you with fake IDPs and websites that not only take your money and give you nothing but can also cause you trouble abroad.
Consumer Alert

Job scams that start on social media: Appointment Setters

Colleen Tressler
Here’s a new scam spotted on social media: appointment setting jobs. They claim you can work from home and make big money. But just what does an appointment setter do? And how can you tell the difference between a legit job offer and a scam?
Consumer Alert

Adobe used hidden fee to trap people into paying for subscription plans, FTC says

Andrew Rayo
Maybe you want to try out a product for a little while before you make a long-term decision. So, you sign up for a monthly subscription plan. Everything is fine until you want to cancel and it turns out to be a yearly subscription with monthly payments. Surprise! That’s what the FTC says happened to people who signed up for monthly subscriptions with Adobe.
Consumer Alert

What to do if your online love interest offers to teach you how to invest your money

Colleen Tressler
No one thinks their online love interest is going to scam them, but scammers are good at what they do. They establish an emotional connection with you so you’re more likely to believe that they’re an expert in cryptocurrency investing, for example. But that online love interest is a scammer. People have lost tens of thousands ― sometimes millions — of dollars to romance scammers.
Consumer Alert

Hurricane season 2024: How to avoid scams before and after a weather emergency

Colleen Tressler
Weather forecasters are predicting an active hurricane season, but if you live in large parts of the country — including those hit by tornadoes over Memorial Day Weekend — you’ve probably noticed more active storms of all types. To get started preparing for hurricane season or any storm, while avoiding scams, check ftc.gov/WeatherEmergencies for new information to help you spot, avoid, and report scams as you prepare for, deal with, and recover from extreme weather and natural disasters.
Consumer Alert

No one is using your Social Security number to commit crimes. It’s a scam.

Alvaro Puig
The phone rings. Your caller ID says it’s the Social Security Administration. You hesitate. You’re not expecting a call from them, and you’ve heard about impersonation scams. But something inside you makes you pick up. And everything you’re about to hear is designed to scare you into doing whatever the caller says.
Consumer Alert

That text about overdue toll charges is probably a scam

Andrew Rayo
When you go through a toll, you know you’ll need to pay a fee to use that road or bridge. But scammers are targeting drivers with text messages pretending to be from the tolling agency collecting “overdue toll charges.” Here’s what to know about this text scam.
Consumer Alert

Let’s talk about spam texts and emails

Andrew Rayo
Another day, another round of spam texts and emails trying to sell you things. At best, spam is annoying. At worst, it’s pushing scams or trying to install malware on your device. If you’re tired of getting spam, there are some ways to help.
Consumer Alert

Spot scammers looking to profit from Midwest tornadoes

Gema de las Heras
Just as people in Nebraska, Iowa, Oklahoma, and other Midwestern states are reeling from the catastrophic damage caused by tornadoes and other severe weather, scammers are rolling in. They use all kinds of stories to try to trick not just those doing their best to recover, but also anyone who tries to help. The best way to steer clear of these disaster-chasing scammers? Know what their tactics have in common.
Consumer Alert

Pay your bills, not impersonators

Andrew Rayo
If you’re paying a medical, utility, or other bill online, you probably expect to wind up on the company’s website. What might you not expect? An impersonator tricking you into paying them instead. But that’s what the FTC says a company called Doxo did. Here’s what you need to know.
Consumer Alert

Skip the scams as you look for options to avoid foreclosure

Gema de las Heras
Are you having a hard time paying your mortgage? Even if you’ve missed payments or you’re already facing foreclosure, you still might have options. You really do, but that’s the same thing scammers will tell you. Fortunately, there are ways to spot mortgage relief scams while you focus on saving your home.
Consumer Alert

Mystery shopping, (fake) checks, and gift cards

Andrew Rayo
If you’re looking for a new job, getting paid to shop might sound like a dream. Companies hire mystery shoppers to try products or services and share experiences about things like buying or returning something, or their overall customer experience. But while some mystery shopping jobs are legitimate, many aren’t. So how do you spot the scams?
Consumer Alert

Scammers follow the news about student loan forgiveness

Terri Miller
Hearing a lot about federal student loan forgiveness in the news? You’re not alone — scammers are, too. You might get a call from someone saying they’re affiliated with Federal Student Aid (FSA) or the Department of Education. (They’re not.) They’ll say they’re following up on your eligibility for a new loan forgiveness program, and might even know things about your loan, like the balance or your account number. They’ll try to rush you into acting by saying the program is available for a limited time. But this is all a scam. What else do you need to know to spot scams like this?
Consumer Alert

Looking for a postal job? Also look out for job scams

Kira Krown
Thinking about applying for a job with the United States Postal Service (USPS)? Make sure you’re dealing with the real thing. Scammers advertise jobs that don’t actually exist to try to steal your money and personal information — and one way they do that is by pretending to be USPS. So how do you know if that postal ad or offer you get is a scam?
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