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Consumer Alert

Utility scams are snow joke

Emily Wu

Winter often brings the blues, but when it brings Arctic blasts, burst pipes, power outages, and even icicles indoors, scammers aren’t far behind with weather-related scams.

Consumer Alert

No, that’s not the IRS texting about a tax refund or rebate. It’s a scam.

Gema de las Heras
IRS impersonators have been around for a while. But as more people get to know their tricks, they’re switching it up. So instead of contacting you about a tax debt and making threats to get you to pay up, scammers may send you a text about a “tax rebate” or some other tax refund or benefit. Here’s what to know about the new twist.
Consumer Alert

The FBI won’t ask you for money — that’s a scam

Gema de las Heras
Unwanted calls are annoying — but when a caller says they’re an FBI agent collecting on a legal judgment entered against you, it’s also scary. No matter how urgent and serious the call sounds, neither the judgment nor the agent are real. Like other impersonation scams, FBI imposters are after your money and personal information, and they might even threaten to arrest you unless you pay immediately. (Again: it’s not real.) Read on to learn to spot the scam.
Consumer Alert

Imposter scams targeting veterans and servicemembers

Gema de las Heras
As we continue to honor and celebrate veterans, scammers increase efforts around holidays — like Veteran’s Day — to try to take advantage. Right now, a banking scam is tricking veterans (and current servicemembers) into sharing sensitive personal or financial information. Find out how.
Consumer Alert

Stay away from scams this Medicare Open Enrollment Period

Gema de las Heras
If you or one of your loved ones are on Medicare, you’re probably aware that open enrollment ends on December 7. And you’re probably reviewing and comparing different options to select a plan that’s right for you. But as you shop around, know that scammers might take advantage of this period to impersonate Medicare agents.
Consumer Alert

Veteran entrepreneurs: Spot the scams

Rosario Mendez
The FTC joins the country in honoring veteran entrepreneurs and their families this National Veterans Small Business Week. We offer thanks as you continue to serve communities all over the nation through your businesses. Unfortunately, scammers are ready to take your hard-earned profits and steal your sensitive business data. So, this week, take time to talk to your employees about how scams happen.
Consumer Alert

How to recognize a fake Geek Squad renewal scam

Alvaro Puig
Scammers are at it again, impersonating well-known businesses and trying to rip people off. This time they’re pretending to be from Geek Squad, Best Buy’s tech support service. Here’s what we’re hearing about the scam and what to do if you see it.
Consumer Alert

Scammers are posing as your TV and internet company

Kira Krown
Did Spectrum or another provider call with an offer to lower your monthly TV, cable, or internet bill in exchange for a pre-payment or fee? It wasn’t them. It was a scammer, and you’re not alone. This year, the FTC has gotten thousands of reports — including many from older adults — about scammers pretending to be Spectrum to try to trick people out of their money or personal information.
Consumer Alert

Getting your finances back on track after Hurricane Ian

Gema de las Heras
After a natural disaster, the road to recovery — financial and otherwise — can be long and bumpy. As you begin picking up the pieces in the aftermath of Hurricane Ian, here are some things to think about as you develop a plan to regain your financial stability:
Consumer Alert

Spot and avoid home-related fraud this winter

Gema de las Heras
Between inflation and soaring energy prices, many of us are thinking about how much more it’s going to cost to stay warm this year. Getting an email, a call, or a knock on your door with an offer to cut your utility bill may seem like hitting the savings lottery. But before you say “yes,” know that scammers may hide behind some of those offers. They’re after your money and information and will leave you out in the cold.
Consumer Alert

How to save money on utilities this winter and avoid scams

Colleen Tressler
When temperatures drop, it often costs more to stay comfortable in your home — and scammers know that. This alert is the first in a series to help you get your home ready for winter, save money, and avoid fraud. 
Consumer Alert

Recovery scams will follow Hurricane Ian. Here’s how to spot them

Gema de las Heras
Nobody knows how long it’ll take to recover from the destruction Hurricane Ian left behind. But we do know it won’t be long before scammers start trying to cash in on the deadly storm. Whether you’re getting back on your feet or looking for ways to help people in areas hit hardest, learn how scammers operate — and how to avoid them.
Consumer Alert

Be heard. Report scams to the FTC

Gema de las Heras
We know that scammers target Latinos with calls and ads in English and Spanish because the FTC has sued to stop them. When the FTC hears about the Latino community’s experiences and collects their reports about frauds and scams, it helps everyone. Want to be part of the solution? Add your voice and help us get the word out this #HispanicHeritageMonth.
Consumer Alert

Avoid scams in the aftermath of Merbok, Fiona and Ian

Gema de las Heras
As recovery efforts continue in areas hit hard by mother nature’s recent bi-coastal punch, scammers are not far behind. They see tragedy as opportunity, and they'll use the devastation caused by severe storms — like Typhoon Merbok, Hurricane Fiona, and Hurricane Ian, now headed for shore — to try to take advantage of those affected. As well as of anyone who tries to help. That's why it's so important to know how to spot the scams that often follow natural disasters.
Article

How To Recognize and Avoid Phishing Scams

Scammers use email or text messages to trick you into giving them your personal and financial information. But there are several ways to protect yourself.
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