Article
Eco-Friendly and Green Marketing Claims
Many companies make claims and design packages that promote their products as safe for people or the environment.
Article
‘Bamboo’ Fabrics
Although bamboo is used in eco-friendly products, it’s processed with toxic chemicals when used to make rayon and other fabrics.
Consumer Alert
Hang up on auto warranty robocalls
Have you gotten a recorded phone message from “Susie” with the “Vehicle Service Department” calling about your vehicle warranty? That’s, like, so retro.
Article
Solving Problems With a Business: Returns, Refunds, and Other Resolutions
Disappointed by a product or service? These strategies and this sample complaint letter can help you get your money back or reach another resolution.
Consumer Alert
Spotting cryptocurrency investment scams
Cryptocurrency has gotten lots of attention as a new way to invest.
Protecting Your Privacy Online
Learn how to protect your privacy online and what to do if you or someone you know is dealing with online abuse or harassment.
On This Page
Article
Buyer’s Remorse: The FTC’s Cooling-Off Rule May Help
If you’ve ever asked yourself “what have I done?” after buying something, you’re not alone.
Article
Warranties
A warranty is a manufacturer's promise to stand behind its product. Read the warranty to see what is and isn’t covered, and what to do in case of problems
Article
Extended Warranties and Service Contracts
Before you buy an extended warranty or service contract, compare it to the warranty that came with the product. Will buying the coverage add extra benefits?