Scammers love to use the same old tricks in new ways. One of their favorites is to pose as a business or government official to pressure you into sending them money or personal information. Now, some scammers are pretending to be popular online shopping websites, phishing for your personal information.
For example, you get a call from someone who claims to be with “Amazon.com.” (Spoiler alert: they’re not really from Amazon.) The voice on the phone will say that your credit card has been charged a large amount of money for some order. Then, they’ll give you the “Amazon Support” phone number and tell you to immediately call if you didn’t make that purchase.
If this seems suspicious, that’s because it is. Scammers want you to call the number they give so they can ask for your passwords, credit card number, and other sensitive information to get your money. If you get a call like this, there are a few steps you should take:
- Hang up. Don’t call them back on the number they gave you. If you’re concerned about an order you didn’t place, contact the business through a customer service phone number or email you know is legitimate. You can usually find a company’s real information on their website.
- Check your credit card account. If you see a charge you don’t recognize, file a dispute with your credit card company immediately.
- Report the fake call to the business. Make sure to use the contact information from their website – not the information from the phone call. You can also report the call to the FTC.
The purpose of this blog and its comments section is to inform readers about Federal Trade Commission activity, and share information to help them avoid, report, and recover from fraud, scams, and bad business practices. Your thoughts, ideas, and concerns are welcome, and we encourage comments. But keep in mind, this is a moderated blog. We review all comments before they are posted, and we won’t post comments that don’t comply with our commenting policy. We expect commenters to treat each other and the blog writers with respect.
- We won’t post off-topic comments, repeated identical comments, or comments that include sales pitches or promotions.
- We won’t post comments that include vulgar messages, personal attacks by name, or offensive terms that target specific people or groups.
- We won’t post threats, defamatory statements, or suggestions or encouragement of illegal activity.
- We won’t post comments that include personal information, like Social Security numbers, account numbers, home addresses, and email addresses. To file a detailed report about a scam, go to ReportFraud.ftc.gov.
We don't edit comments to remove objectionable content, so please ensure that your comment contains none of the above. The comments posted on this blog become part of the public domain. To protect your privacy and the privacy of other people, please do not include personal information. Opinions in comments that appear in this blog belong to the individuals who expressed them. They do not belong to or represent views of the Federal Trade Commission.
In reply to Molly from Amazon keeps by Molly from Amazon
In reply to I got a call from Molly.. by Fish
In reply to I’ve received ten calls in by Htothew
In reply to 15 and counting today. by Molly
In reply to 15 and counting today. by Molly
In reply to I just got a call saying they by LB
In reply to We just got one today saying by Jon
In reply to I just got a call saying they by Miss C
In reply to I just got a call from by Amazon scam
In reply to I got this exact call today! by annoyed by Molly
In reply to I have been getting several by Sally
In reply to 13 calls in a row. All from by Central PA
In reply to Yesterday I got at least 4 by Karen P.
Got a call from my bank's phone number. They wanted wanted a code they sent in an SMS. I checked and sure enough there was a SMS with a code. Wow, hung up+ blocked on that call. They tried again with a different phone number this time press 1. Nope hung up again and blocked. Checked online at the bank no messages. These people are scary and they never stop trying. Please protect yourself and just hang up.
They tried a call in combination with an SMS code. If they have your number they may send a text message too. This gives them the impression of more "authenticity", really? The code probably does the same thing as pressing 1. I hope they get busted.