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Who’s calling now? That number doesn’t ring a bell. Hold the phone, says the Federal Trade Commission. You could be a potential victim of the growing "one-ring” cell phone scam.

Here’s how it works: Scammers are using auto-dialers to call cell phone numbers across the country. Scammers let the phone ring once — just enough for a missed call message to pop up.

The scammers hope you’ll call back, either because you believe a legitimate call was cut off, or you will be curious about who called. If you do, chances are you’ll hear something like, “Hello. You’ve reached the operator, please hold.” All the while, you’re getting slammed with some hefty charges — a per-minute charge on top of an international rate. The calls are from phone numbers with three-digit area codes that look like they’re from inside the U.S., but actually are associated with international phone numbers — often in the Caribbean. The area codes include: 268, 284, 473, 664, 649, 767, 809, 829, 849 and 876.

If you get a call like this, don’t pick it up and don’t call the number back. There’s no danger in getting the call: the danger is in calling back and racking up a whopping bill.

If you're tempted to call back, do yourself a favor and check the number through online directories first. They can tell you where the phone number is registered.

If you’ve been a victim of the “one-ring” scam, try to resolve the charges with your cell phone carrier. If that doesn’t work, file a complaint with the Federal Trade Commission and the Federal Communications Commission.

And as a general rule: Read your phone bill often — line by line. If you don’t recognize or understand a charge, contact your carrier.

I’ve got to go now; my cell phone is ringing.

Scams

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The purpose of this blog and its comments section is to inform readers about Federal Trade Commission activity, and share information to help them avoid, report, and recover from fraud, scams, and bad business practices. Your thoughts, ideas, and concerns are welcome, and we encourage comments. But keep in mind, this is a moderated blog. We review all comments before they are posted, and we won’t post comments that don’t comply with our commenting policy. We expect commenters to treat each other and the blog writers with respect.

  • We won’t post off-topic comments, repeated identical comments, or comments that include sales pitches or promotions.
  • We won’t post comments that include vulgar messages, personal attacks by name, or offensive terms that target specific people or groups.
  • We won’t post threats, defamatory statements, or suggestions or encouragement of illegal activity.
  • We won’t post comments that include personal information, like Social Security numbers, account numbers, home addresses, and email addresses. To file a detailed report about a scam, go to ReportFraud.ftc.gov.

We don't edit comments to remove objectionable content, so please ensure that your comment contains none of the above. The comments posted on this blog become part of the public domain. To protect your privacy and the privacy of other people, please do not include personal information. Opinions in comments that appear in this blog belong to the individuals who expressed them. They do not belong to or represent views of the Federal Trade Commission.

another number
June 26, 2014
786-204-4358 - don't answer
Roofun
June 27, 2014
They called,I answered, it was Spanish.they hung up
Here's another…
June 28, 2014
I'm in New Mexico 786 204 4358 earlier 876-328-3824 and also 876-478-5574 Didn't answer, scammers, all
Jenn
July 02, 2014
called my cell at 8PM last night-did not answer-I checked my call rejection list and they have called before! Jerks!
Frustration
July 02, 2014
Direct your frustration toward the toothless "FCC" which barely does anything and toward cell phone CARRIERS like TMOBILE who refuse to implement wildcard web-based number blocking that you can fine-tune yourself as a consumer. Arrogance and ingorance.
TeQwerk
July 04, 2014
Called me in Missouri
786-204-4358
July 05, 2014
I got the same call from 786-204-4358. People have been complaining about this number since February, I see. If the FTC is going to allow this to continue, time to investigate the FTC's complicity.
chilip
July 07, 2014
011-27105008494 calls me right after 271-050-08494...I never answer but the calls come in 2 or 3 times a day for the last 2weeks...what the heck
WI Scott
July 07, 2014
I got a call from 786-204-4358. I never answer calls from strange numbers. If it is important, they will leave a message or text me. I do hope these scammers get their day in court.
Adam
July 07, 2014
Scary. I just got one of these calls tonight. Thankfully I didn't call back.
dontcallme
July 08, 2014
Getting calls from 215 392 6278 everyday, I dialed back and got a message, person not available, im going to try this: forward my calls to a very interesting number, when they call, theres a nice suprise.
S
July 14, 2014
7862044358 called. No message. Didn't answer
nancy
July 14, 2014
go a missed call from this number 786-204-4358 and found myself on this page
dan
July 16, 2014
904 5726076 and with other numberss they call me 12 pm they are krazy
screeech
July 16, 2014
This number just called me and I live in Orange County California.
Frank
July 22, 2014
Getting several calls a week on my business phone, (for the last 2-3 months now), from phone numbers in different states Washington, California, Colorado, New York... I never answered because the calls are from out of my state. However they leave a very long VM. Sometimes it would be in Canadian French, sometimes in Portuguese (asked a few friends who helped me assess the language) talking about some kind of contest. Lately, the VM plays the same recorded music without any person speaking. I keep putting the numbers in my block list but a few days later the same call comes from a different number and state! I did not read anybody else reporting this kind of scam but it cannot be just me.
From Virginia
July 23, 2014
I'm getting annoying calls from different numbers but all of them starts with the same area cod and the first 3 digests of my cell phone number, exactly my cell number but the last 4 digests are different. For example (571) 383-xxxx the xxxx changes so I blocked so many number but I end up getting phone calls from different last 4 digests. When I answer a recording of a lady speaks Spanish. If I press 1 it ends the call, if I press 2 someone will Answer me in Spanish if I speak English they end the call. And when I call back someone answers the phone and they don't know anything about the Call. I don't know how I can stop this. I called AT&T, they said change you phone number and this is not an option for me.
NormalNobody
July 23, 2014
If you have MetroPCS, they have an app called "Metro Block It". It's a Privacy Star app (which some people have mentioned), but MetroPCS includes it in their package. You can block calls and texts you don't like, you have it automatically block calls that come up "Unknown" or "Restricted" and it prowls sites like this one and blocks any number reported to be a "scammer" automatically. Interestingly, right in the app, if you click on a number, it will generate a simple form you can fill out.. check a few boxes and leave a comment if you want, which will then report the number, the time, where it came from, as well as the form you made, strait to the FTC Consumer Complaint line, in one simple step. All you do is press send. So, in a way, using the app also helps others.
I never answer.
July 31, 2014
You all need to get the word out to everyone you know. Don't answer the phone or call back. You can't be nice to the people who pick up the phone. Tell them plain! The DNC list doesn't stop criminals. People put yourself on the DNA list. Please figure out what that means.
Dan
July 29, 2014
I have been getting calls 2 and 3 times a day all in spanish. The first 6 digits are the same as my phone and the last 4 are always diffrent so its hard to block. Called my cellphone company and the local police and neither could help me. I don't understand spanish but I pushed 1 and was taken to a live operator and I told them to stick it where the sun doesn't shine. They even cused me out in English. I am going crazy. How can this stopped and them locked up up???? How can this be fixed??
Don't use ijjm…
July 29, 2014
text them back - i am deaf and mute and can only text, text me, if important
sh
July 30, 2014
I get random calls from (786)204-4358 and (866)330-9237. This has been going on for many weeks. The 786# shows as a Florida call and when answered has a message in Spanish. The 866# just calls and has dead air. They're repetitive. Sometimes as many as 3 a day.
Madjack69
August 01, 2014
I been getting 5-6 calls a day coming from various area codes,using 555 as a prefix,(334-555-0121),for example.They come from a different area code every time.i just don't answer them,but it is annoying.
WTF 1(78)
August 02, 2014
This 1(78) number keeps calling me. All that shows up is those 3 numbers. Does anyone know who or what that is?
Thunderfingers
August 08, 2014
I have Straight Talk so I doubt I can be charged anything for calling the number back.
dontcussthekitty
December 02, 2021

In reply to by Thunderfingers

Robocalls need to be outlawed across the board and pest calls blocked these calls waste people's time and energy . On the old cell phones they used up people's minutes . Thank the gods that can't happen now . These people need to be locked up a and if calling from another country sanctions should be lived against that country .
Fed up in Ok
August 08, 2014
Just got a call from this same # in OKla tonight. Glad I looked this up before returning the call.
Fed up in Ok
August 08, 2014
We just got a call from this same #! Thanks for sharing and posting the info.
PJ
August 09, 2014
I got a call from this 786 number a few minutes ago. Actually I was on another line at the time when my call waiting beeped. I didn't interrupt that call to check the call waiting and eventually the beep stopped. When I got off of the call that I was on, I went to my recent calls on my cell and looked to see who the caller was - it was this 786.204.4358 and said FL USA. I don't know anyone in Florida with that area code and I wasn't about to call it back - I know better than to do that. Instead, I came and got on my laptop and did a Google search for the number and I have since gone into my iPhone and blocked that number so that I won't get another call from it. But....I've gotten an increasing number of this type of calls on my cell phone in the last month or so - and I'm wondering what in the heck is going on - why am I suddenly getting bombarded with calls that I don't want to receive? Fortunately I'm on a cell plan that has unlimited minutes, but still....
leebabyok
August 10, 2014
Just got a call and they weren't speaking English. I hung up.
786-204-4348
August 11, 2014
Missed a call from this number and when I called back it said my call could not be completed as dialed and to check the number and try the call again later. Weird. I have an advertisement on a classified ads website that shows my phone number. That must be how they got my number.
rahul.sharma
August 13, 2014
i have received a missed call form number 00923032994094. i am posting this number only because it was not available on google search. ppl should know this is a fraud from pakistan
More phone numbers
August 13, 2014
In Texas Here: 2058100708 6104987018 8316618078 2085497876 2085497876 3312561080
LLB
August 16, 2014
Awwww, it's a robo-dialer. I guess me screaming into the phone every time they call isn't doing a thing.
AngryConsumer
August 22, 2014
786-2044358 from "FL" "USA". Please, RUN from tthat. It IS a SCAM. They call me dozens of times a day, I do not pick up anymore, but twice I called back and only "busy circuits" answer or this # is unavailable.
dis & dat
August 30, 2014
I just got the robo call on my cell, New Orleans. I never answer a known number, search brought me here.
4348
August 31, 2014
Sounds like they change their number. Cause I got a call from 1-786-204-4348. If it looks like that number than don't answer it.
me
September 01, 2014
Rang - did not pick up. Left no message. This is not the first time I have gotten junk calls from 786-284-4358 . We are on Do Not call list
5162
September 04, 2014
Got a call from 7862044358 at 7:39 pm. Answered with looking at caller id. Shame on me. What ever was on the other end spoke Spanish so I hung up.
Momalawstudent
September 16, 2014
Has called my phone several times around 8 and 9 and 10 EST. I do not answer. The same number called my elderly mothers cell phone at 930 PM. 7862044358 is the number and I realized that I have about 20 missed calls from them.
Dallas
September 17, 2014
Called and hung up. Didn't leave a voice message. Hope they catch this crook.
North Korea to FL
September 18, 2014
So I just received a 1 ring call from North Korea. the thing that is freaking me out is that the 1st 6 digits are the exact 1st 6 digits of my actual cell phone? anyone heard of this? another lady I work with had the same thing happen but the call was from Mongolia?
Me ey
September 19, 2014
If you don't know a number go to telemarketing and spokeo and enter the number. It will show what type of call you made
Me ey
September 19, 2014
To the person who is Here's Another this is what I found: This number is flagged as a telemarketer 786-204-3337 Company: Unknown (According to 1 person) Type: Telemarketer (According to 5 people)
Mission Space
September 26, 2014
I just had one of these Rapid Robo Calls as mentioned above! BEWARE OF 786-540-0173
shellyg
October 10, 2014
I received 3 calls in a row from 479-222-0942. I called back (because the 3 in a row made me think it was urgent) and a person picked up and hung up.
Glendale Guy
October 10, 2014
I just got called by 786-204-4358. Didn't recognize it and found it here. Good thing I checked first. What I don't understand is why the carriers don't block these numbers of known scammers? This number has been in this list since February of 2014. That should be plenty of time for them to get a clue.
juancho5848
October 13, 2014
Just got a call in the morning from 786-204-4358 from florida. I picked up and the person hung up in about 3 seconds. Later that night the same number called for less than 3 seconds my phone rang. The number hung up to show a missed call and called again 5 seconds later and hung up just as quickly... some people need a new hobby smh
Angrycitizen
October 15, 2014
The FTC'S advice on how to deal with this issue is toothless and useless. File an FTC complaint? Against who the scammer or the phone company demanding payment for illegal funds. This is likely why the FTC says "try" to resolve this issue with your phone carrier. Your phone carrier can't be sued easily; you likely are under a binding arbitration clause, so if you try to sue they will likely compel arbitration, then you get to pay for that expense plus the phone bill illegally charged. So our only recourse is to send the FTC a complaint that accomplishes absolutely nothing to remove any illegal fees generated by scammers and collected by phone carriers.
Irritated Citizen
October 16, 2014
This is great information and all but WHAT is being done to stop these con artists? I'm sick of getting calls from 697 every freaking day.