The FTC is mailing partial refunds to about 37,000 people who bought unnecessary tech support products and services from Inbound Call Experts, also known as Advanced Tech Support. People are eligible for refunds if they bought the company’s products and services between April 2012 and November 2014, and filed a refund claim with the FTC before October 27, 2017.
According to the FTC, the company’s telemarketers tricked thousands of people into buying unnecessary products and services by pretending there was something wrong with their computers. As part of a settlement with the FTC, the company paid $10 million, which the FTC is using for refunds.
The FTC refund checks will come by postal mail. You never have to pay to get a refund from the FTC. If someone contacts you and asks you to pay, it’s a scam. Please report that at FTC.gov/complaint.
For more information about FTC’s refund programs, visit ftc.gov/refunds.
In reply to In also have been a victim. by scammed me
You can help law enforcement by reporting this to the FTC at FTC.gov/Complaint. The information you give goes into a secure database that law enforcement uses for investigations. The comments you put here on the blog don’t go into the law enforcement database.
In reply to I fell victim to same scam on by emma
You are not eligible for this refund.
People are eligible for refunds if they bought the company’s products and services between April 2012 and November 2014, and filed a refund claim with the FTC before October 27, 2017.
You can report what happened to the FTC at FTC.gov/complaint.
I recently received a refund cheque from the FTC in regards to the Advanced Tech Support scam. What I am wondering is, Is the this refund in US dollars or made out in AU dollars automatically, because I am in Australia? It doesn't say on it which it is.
In reply to I recently received a refund by slappy1961
Your refund from a US government agency is made out in US dollars.
In reply to I received a cheque for by Not happy
Your bank should be able to cash a check in US dollars but it might charge a fee for the currency exchange. You can call the refund administrator to ask about the time limit on cashing the check. Call Analytics Consulting, LLC toll free at 877-793-0908.
In reply to I paid HP support* that's who by Justmom
If you paid for tech support services that were a scam, you might get scam calls about a "refund." The scammer might say he will give a refund and he asks for your bank or credit card account number, or asks for access to your bank account to make a deposit. But instead of putting money in your account, the scammer takes money from your account.
I filed a complaint in sept of 2017 about calling boost mobile due to problems with my phone they transfered me to , they said Microsoft. But then had me call back from a differnt line at another number . Then had me go get itune cards said was only a depoist for their services since I did not have credit card . I filed complaint sent pictures of everything & phone numbers . My computer crashed next day & have not heard anything in rewuards to this can you please tell me what to do next , please
How can I find out if I was supposed to get a refund check? I received an email from FTC which had the claim form, along with a claim # and a PIN. I completed the form on the day I received it. Thanks for your help.
In reply to How can I find out if I was by jlynnk
Please contact the company that is handling refunds. That is
Analytics Consulting, LLC at 877-793-0908.
In reply to The scam is still going by Shel Leader
In reply to I just received a call about by Carolyn05
In reply to I just received a phone call by aj
For more information about FTC’s refund programs, visit ftc.gov/refunds.
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