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If you took out an online payday loan from a company affiliated with AMG Services, you may be getting a check in the mail from the FTC. The $505 million the FTC is returning to consumers makes this the largest refund program the agency has ever administered.

The FTC sued AMG and Scott A. Tucker for deceptive payday lending. When consumers took out loans, AMG said they would charge a one-time finance fee. Instead, AMG made multiple illegal withdrawals from peoples’ bank accounts and charged hidden fees. As a result, people paid far more for the loans than they had agreed to.

In 2016 the FTC won a court case against AMG and Scott Tucker. Then in 2017, a jury convicted Tucker and his attorney of crimes related to the lending scheme. The FTC and Department of Justice are using money obtained in both court actions to give refunds to consumers.

Here are answers to questions about AMG refunds.

Who will get a refund? Checks are being sent to consumers who took out loans between January 2008 and January 2013 from these AMG-related companies: 500FastCash, Advantage Cash Services, Ameriloan, OneClickCash, Star Cash Processing, UnitedCashLoans, and USFastCash.

How many people will get refunds? More than 1.1 million people will get refunds.

How does the FTC know who to send the checks to? The FTC and a refund administrator have used AMG’s business records to identify eligible consumers and calculate their refunds.

I’m eligible for a refund. What do I need to do? If you borrowed from one of the lenders listed above between January 2008 and January 2013, you don’t need to do anything. The checks are being mailed to eligible consumers automatically. There is no application process. If you borrowed from one of those lenders before January 2008, please call 1-866-730-8147.

How can I get more information? Visit the FTC’s AMG refund page or call 1-866-730-8147.

Three tips from the FTC:

  1. If you get a check, deposit or cash it within 60 days.
  2. The FTC never asks people to pay money or give information to cash refund checks. If someone asks you to pay to get a refund from the FTC, it’s a scam.
  3. The FTC has advice if you’re thinking about a payday loan or an online payday loan.
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The purpose of this blog and its comments section is to inform readers about Federal Trade Commission activity, and share information to help them avoid, report, and recover from fraud, scams, and bad business practices. Your thoughts, ideas, and concerns are welcome, and we encourage comments. But keep in mind, this is a moderated blog. We review all comments before they are posted, and we won’t post comments that don’t comply with our commenting policy. We expect commenters to treat each other and the blog writers with respect.

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We don't edit comments to remove objectionable content, so please ensure that your comment contains none of the above. The comments posted on this blog become part of the public domain. To protect your privacy and the privacy of other people, please do not include personal information. Opinions in comments that appear in this blog belong to the individuals who expressed them. They do not belong to or represent views of the Federal Trade Commission.

Newday123
October 04, 2018
Lord..Where is my check?? :(
Gmarquez
October 04, 2018
I received mines today $1,412.31 I called to confirm with a representative from Federal Trade Commission and they said yes I am entitled to the refund and it is legitimate. The teller at the bank also said she started seeing these checks yesterday.
Mimi_Heights
October 04, 2018
I received this letter with check attached for over $200 and I too, thought it was fraud. Upon locating this article and conferring with my bank (Banks can verify if checks are legit by running a check on validity) and it seems that it is totally on the up.
KimM
October 04, 2018
I received mine for $32.14. Since I have a current load out with Speedy Cash, what will their business be like going forward? Should I no pay them, call & give the a piece of my mind, what?!
FTC Staff
October 04, 2018

In reply to by KimM

Checks are being sent to consumers who took out loans between January 2008 and January 2013 from these AMG-related companies: 500FastCash, Advantage Cash Services, Ameriloan, OneClickCash, Star Cash Processing, UnitedCashLoans, and USFastCash.

These refunds are not related to the business you named.

tryingagain
October 04, 2018
@ Bridget Small, I posted a comment yesterday but do not seeit so am trying once again,after reading all the comments I do believe the checks are real, how was the amount calculated? i know i took out loans but had no idea i was overcharged so much! also what happens tax wise now are we liable to pay taxes on the amount of refund next year at tax time ?
FTC Staff
October 12, 2018

In reply to by tryingagain

The amount of your check is based on the amount you lost because of  illegally charged fees on the loans you took before January 2013 with a company affiliated with AMG Services, Inc.  Each person will get a refund for a percentage of the money they lost in illegally charged fees.

1964
October 04, 2018
I received 4 checks. Definitely a blessing!!! Deposit them all. Over 4K
patgardner
October 04, 2018
I can't understand why mines was such a small amount. I received it Monday and it was only $50.22 if the case won was $505 million and I know I was charged far more than $50
Kel
October 04, 2018
My bank put a hold on it because there is not a watermark on the check
tbcat
October 04, 2018
Good Afternoon: I received this check, for about $594.00 The stub did reference AMG v FTC. I deposited the check about two days ago. I have had no problems with the check and I have checked my balance for the last two days and nothing has been reversed. The wealth of the wicked, being returned to the just. We must stop patronizing these payday loan companies.
KickStart
October 04, 2018
I read that the settlement against AMG was for $1.3 billion. $505 million is available to disperse for refunds to individuals. Where did the other $795 million go? Is this why the check says "partial refund"?
lisa
October 04, 2018
The checks are legit and they are drawn on US Bank. I mobile deposited mine and it was available right away. I did receive a big check however I see a lot of people complaining about the amounts they got, how about be thankful for what you received. I would have been happy no matter the amount since I wasn't expecting this in the first place. We were all scammed by these companies and to get any money back is a blessing.
HappyCamper
October 04, 2018
I'm happy about mines. I think the rest of them(payday lenders) are rip-offs too. Look into them all.
NR
October 04, 2018
I deposited to my wells fargo account. It is now on hold and reason given for hold is account not found!
DI
October 04, 2018

In reply to by NR

Yes, I have WF too and I did deposit and they are saying the same "account not found".
Mrs2blessed
October 04, 2018

In reply to by NR

I was wondering about Wells Fargo bank cashing checks.... have you heard anything else
WT
October 05, 2018

In reply to by NR

This doesn’t sound truthful. If “account not found” why would there be a hold on your check? Not found sounds invalid.
NR
October 11, 2018

In reply to by WT

I am not sure why the bank reported that " account not found". Same was on letter they mailed to me along with they believe the check "may" not be paid . Check is on hold until the 15th then will be released. I will update on the 15th to what happens. I tried talking with bank and did not get anywhere. I asked they call Rust consulting and was told that is not how banks operate. I called Rust consulting as well and she said she would have someone call me back. I have never gotten a call back.
jenewhi
October 04, 2018
My bank is not allowing me to cash my refund check because it is in my maiden name, how do I get a new check reissued with my married name?
FTC Staff
October 04, 2018

In reply to by jenewhi

If you have trouble cashing or depositing the check, please call the company the FTC hired to manage the refund process. That is Rust Consulting, at 1-866-730-8147.

Jb35
October 04, 2018
I received a check on October 1st. Took to bank and researched it myself. The bank says it’s legit
Big C
October 04, 2018
got a check on 10/2. it was for over 4k. it is legit. already cleared bank
dpabon
October 04, 2018
why are some people getting thousands of dollars and others just a couple of hundreds of dollars
Big C
October 04, 2018

In reply to by dpabon

I assume it is based on how much people borrowed from these companies from 08'-13'. So if you only took out 2/3 loans, you may only get a small amount back. I got a large amount back because I (unfortunately) used three of the companies listed wayyyyyyyyy too much. Like used them A LOT. Very happy with the FTC and DOJ for the job they did busting these thieves.
Big C
October 04, 2018
I received check on 10/2 for over 4k. it is legit. already cleared the bank
Kelly Jo
October 04, 2018
My bank refuses to cash the check, I can deposit it with a 10-15 day hold. They said it don't sound legit, I gave them the phone number and web address to no avail. Guess I have to wait 15 business days.
Jmathew077
October 04, 2018

In reply to by Kelly Jo

my bank told me the same thing but i deposited it and told me to wait 7 days for it to clear. If it clears its a bonus but if it doesn’t they simply take the money back. But this is a legit agency, this is their website, a number of people are already claiming their check is legit. I spoke to a rep they confirmed the amounts on my check. It would be stupid thing for someone to give a million people money without asking a cent from them.
Romeomb1980
October 04, 2018
Got 2 checks totaling around $1800 a couple days ago. What a nice belated birthday present! LOL
RJOHN1117
October 04, 2018
What if i used more than one of the companies listed. Will there be separate checks? I got one check already.
Okiegal
October 04, 2018
The check is legit. I took it to my bank and they confirmed that it was real.
Loan
October 04, 2018
There are still payday loan companies that are doing the same thing. The fee is $30 per $100. If you don't say anything they take out $30 - 4 times. You still owe $100. Then they take out $30 + $50 = $80. now you owe $50. You can give them $130 on the first payday and you're done.
Jmathew077
October 04, 2018
Well I deposited the checks today and the tellers were skeptical so i had to jump through hoops today. They made me call the FTC, I spoke with someone, and all they asked was my check reference number, name, and address. Also confirmed these checks were legit. They asked what was my bank name, and assured that they could call the FTCand/or look at the website to confirm these checks are legit. Tellers still looked at me funny, so I just told them let me just deposit it. If its real then hooray for me, if its fake just take my 7 dollars. Im gonna wait the 7 days though and hopefully the checks clear. Just be prepared to get funny looks but if these are truly legit, dont worry you’ll be the last one laughing.
Tomiko18
October 04, 2018
I have to return the checks I received because my last name changed. How long will it take to get replacement checks issued?
d
October 04, 2018
I received a check Monday but I used several of the companies, my question is if i was going to receive more than one check would they have came in mail together or is it possible to get one later than the other??
RefundedMe
October 04, 2018
Thank you to the FTC and USDJ! I used these companies for years when a family member had a tragic illness and could no longer work and we encountered extreme medical expenses. I became basically the sole provider to my spouse and our two kids. I was caught in a horrible cycle. I just want to say thank you to all involved with rectifying this situation and for the large check that I already cashed.
dpabon
October 04, 2018
why are some people getting thousands of dollars and others just a couple of hundreds of dollars
FTC Staff
October 05, 2018

In reply to by dpabon

The partial refund amounts were calculated based on the amount of money a person lost from illegally charged fees on loans they took before January 2013 with a company affiliated with AMG Services. Each person's refund is a percent of the amount they lost.

clg
October 04, 2018
why wont that bridge person answer question about a list of names of people entitled to there money and not PARTIAL plus it was years ago sure i was scammed out of more than 100 dollars
FTC Staff
October 05, 2018

In reply to by clg

I don't have a list of all the people who received refunds. You should call the company that is managing the refunds if you want to talk about your refund. Their number is in the blog post right above these comments: 1-866-730-8147.

Everyone who gets a refund is getting less than the total amount they paid to AMG Services, Inc. when it illegally charged them undisclosed and inflated fees. The FTC has sent out $505 million dollars to more than 1,179,000 people. The FTC sent out all the money that is available.

Heather
October 04, 2018
I took loans out with 500 Fast Cash during the time period listed. I have moved twice since my last loan. Can’t get anyone on the 866 number. Any other way to know if I am due a refund?
TDB
October 04, 2018
I got two checks in the mail. I was shocked and also thought was a scam until I went to the website listed on the letter. I got over a 1,300! Was a nice surprise seeing as I had not taken a loan in years! Thank you FTC for watching out for all of us "dum dum's" who took these loans. Nice to have of course in a pinch, but sure makes you think twice seeing as how much of a refund I myself got and how much was being paid out well over the amount borrowed.
Lsensenich1
October 04, 2018
It's real guys. I had my bank confirm it first. Mine was for over $2,000. I was pleasantly surprised
truckdriverjohn
October 04, 2018
Received my check Tuesday and birthday was Monday, so I'm happy with the 247.10 like Christmas morning
Bog Monster
October 04, 2018
I got mine and threw it straight into my savings account, which was getting very low due to some recent car repairs. Thank you FTC!
Gentlesoul7
October 04, 2018
How is it determined that some people received two checks versus one? Is it based upon how many loans your had form the different companies that are part of this? I had two loans with the listed companies.
FTC Staff
October 05, 2018

In reply to by Gentlesoul7

The FTC tried to combine information about accounts so it could send one check to each person. But sometimes it wasn't clear whether information was about one person or two people. When information was not clear, we did not combine it. For example, we did not combine accounts that had a maiden name and a married name, or accounts that had one name but two addresses. When we saw that, we sent separate checks.

cynthia
October 04, 2018
I deposited the check and my bank has said they got a fraud alert on this and now I have risk paying a returned check fee.
Nikkis
October 08, 2018

In reply to by cynthia

Have you heard any more from your bank? Or have you gotten any return fees?