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If you took out an online payday loan from a company affiliated with AMG Services, you may be getting a check in the mail from the FTC. The $505 million the FTC is returning to consumers makes this the largest refund program the agency has ever administered.

The FTC sued AMG and Scott A. Tucker for deceptive payday lending. When consumers took out loans, AMG said they would charge a one-time finance fee. Instead, AMG made multiple illegal withdrawals from peoples’ bank accounts and charged hidden fees. As a result, people paid far more for the loans than they had agreed to.

In 2016 the FTC won a court case against AMG and Scott Tucker. Then in 2017, a jury convicted Tucker and his attorney of crimes related to the lending scheme. The FTC and Department of Justice are using money obtained in both court actions to give refunds to consumers.

Here are answers to questions about AMG refunds.

Who will get a refund? Checks are being sent to consumers who took out loans between January 2008 and January 2013 from these AMG-related companies: 500FastCash, Advantage Cash Services, Ameriloan, OneClickCash, Star Cash Processing, UnitedCashLoans, and USFastCash.

How many people will get refunds? More than 1.1 million people will get refunds.

How does the FTC know who to send the checks to? The FTC and a refund administrator have used AMG’s business records to identify eligible consumers and calculate their refunds.

I’m eligible for a refund. What do I need to do? If you borrowed from one of the lenders listed above between January 2008 and January 2013, you don’t need to do anything. The checks are being mailed to eligible consumers automatically. There is no application process. If you borrowed from one of those lenders before January 2008, please call 1-866-730-8147.

How can I get more information? Visit the FTC’s AMG refund page or call 1-866-730-8147.

Three tips from the FTC:

  1. If you get a check, deposit or cash it within 60 days.
  2. The FTC never asks people to pay money or give information to cash refund checks. If someone asks you to pay to get a refund from the FTC, it’s a scam.
  3. The FTC has advice if you’re thinking about a payday loan or an online payday loan.
Search Terms
FTC Staff
October 05, 2018

In reply to by nancy

The letter you got from the FTC said your check is a partial refund. “Partial refund” in this case means that the amount of your check is less than the total amount you paid to AMG Services, Inc. when it illegally charged you undisclosed and inflated fees. The FTC has sent out all the money that is available.

Kruuth
October 06, 2018

In reply to by FTC Staff

FTC I called the number provided continued on hold for two hours and never got through. I am sure I should be on the list to receive a refund how do I get through to speak to someone?
Nar1978
October 05, 2018

In reply to by nancy

I was wondering the same thing. I had PDLs with several of these companies. I paid off a lot of stuff with this first check. A second one to pay off more would be nice!
HENRY
October 05, 2018
do you have to claim this money on your taxes?
FTC Staff
October 19, 2018

In reply to by HENRY

The FTC doesn't give tax advice; you can talk with the IRS or a tax professional about that. I can tell you that the FTC will not send people an IRS Form 1099 related to the partial refund checks.

Lastnamewondering
October 05, 2018
I got married and changed my last name since this happened. Wonder if the check will still clear
Redd123
October 05, 2018
I got one deposited in bank
Dianemccoy 58
October 05, 2018
I had a few loans but not sure if they were with these companies. How do I find out?
Sherry
October 05, 2018
Has anyone received a check as of today October 5? I trying to figure out if I should wait it out or should I call again? But getting thru is difficult.
flowerchild
October 05, 2018
I'm curious as to how this company located me. I had a different address at the time I took out loan. Not sure if this is legit
Lizzie Smith
October 05, 2018
FTC should be have updated the addresses some have moved or are deceased
flowerchild
October 05, 2018
I called the US Bank and was told that these checks being mailed out from FTC v. AMG are valid. I called (612) 872-2657. The CS rep could not provide detail regarding checks, but did provide me with the number on the explanation letter of (866) 730-8147. I do plan to deposit in my bank and ask them to put a 15 day hold just in case. I am still a little nervous about this check. I will provide an update in two weeks. I am still wondering how I was located at my current address. I lived in another town when I took out those payday loans out.
tiffcarreno
October 05, 2018
Does anyone know how they calculated the amount of the the refunds that were given? Everyone is saying how much they got and I only got 36.00.
FTC Staff
October 09, 2018

In reply to by tiffcarreno

The partial refund amounts were calculated based on the amount a person lost from illegally charged fees, not the amount they borrowed. It was based on the fees they were charged on loans they took before January 2013 with a company affiliated with AMG Services. Each person will get a refund for a percentage of their loss.

Nar1978
October 05, 2018
I was so shocked when that check came that I nearly fainted! My check was for over $1600! The letter stated that it was a partial refund. Does this mean I'm due for another check?
FTC Staff
October 09, 2018

In reply to by Nar1978

The letter you got from the FTC said your check is a partial refund because the amount of your check is less than the total amount you paid to AMG Services, Inc. when it illegally charged you undisclosed and inflated fees. The FTC has sent out all the money that is available.

BarbiB
October 05, 2018
I received a check for $138.00 Walmart cashed it, no problems.... My question is how did FTC know my location considering that my address is not the same as when pay day loan was taken out?
Ariesonhere
October 06, 2018
Got mine and it’s legit. Cash the check. This is the real deal. Cash money , over $400 for me. Check cashing place took it charged a 3 and half percent fee to cash it
Gg
October 06, 2018
Do you know how they got our current address? I’ve moved since these dates
Sharon
October 06, 2018
Somw people received 2 checks. How can you find out if you should receive more than one?
mkdonato
October 06, 2018
I received my check on Oct. 2. Chase has it on hold for 10 days. I believe the check is real, so does bank manager. I know it's legit because of explanation of case.
JR1279
October 06, 2018
I got $2100. Now chase is holding it for 7 days.....is this real?
Checknotpaidbymybank
October 06, 2018
I deposited the check I received into my account on Oct 2. My bank put a seven day hold. I opened my account this morning. The pending deposit has dropped off and no funds were deposited. So someone tell me if this check is FAKE or good. I will be getting a consult with a lawyer.
Anonymous1
October 06, 2018
I was just wondering if anyone's check has completely cleared with no return? I keep reading different comments. Most have said these checks are legit. I just really wanna make sure. I can't afford to pay a return fee. Like it's going on a week now. N my bank said wait 3 to 5 days to see if the check is returned even though as of Friday it was shown as cleared. I'm just hoping this is a blessing.
Happy for $$$
October 06, 2018
I got my check also. Called bank written on directly to verify if was legit. US Bank verified was indeed a good check and could cash. Must cash within dates provided. Deposited through ATM today at bank. My bank doesn't have weekend hours. Partial amount released immediately. Really came in handy. Almost trashed it thinking was a scam. Glad I followed up with bank.
Happy for $$$
October 06, 2018
I got my check. Verified by calling US Bank directly. Once verified legit deposited in bank. Partial amount immediately released. Nice surprise.
Nj
October 06, 2018
I am in NJ and recieved mine. I am assuming that they obtained accurate information from banks the accounts were drawn from, since those are the only accounts that have the address it was mailed to. I am so happy about this. Thank you FTC for looking out for the little guy. Im sure it is a thankless job, but I know I appreciate your hard work.
Jenn Irving
October 06, 2018
I had 11 loans in 2006 with US Fast Cash and didn’t get a check since it was before the cut off. I sent a letter to the mailing address and hope it’s not too late to get my portion! I have the amounts and the dates since I always kept track of my bills in an excel sheet.
MrsRob
October 09, 2018

In reply to by Jenn Irving

If you read the explanation above it states refunds provided if you had a loan from January 2008 to January 2013.
GC42
October 06, 2018
Hi. My bank held mine. Looked at my account today. It’s gone. So how fake is this
Grandma
October 06, 2018
Bridget Small-FTC.. Why are my comment so not posting. My check was deposited. Put on hold for 7 days. Which should have been next Tuesday. Opened my checking account an it no longer is showing pending. Matter of fact it’s gone. So is this a scam.
FTC Staff
October 09, 2018

In reply to by Grandma

The check from the FTC is not a scam.

If you have trouble cashing or depositing the check, please call the company the FTC hired to manage the refund process. That is Rust Consulting, at 1-866-730-8147. Rust Consulting will tell you how to verify that the check is legitimate.

Gotit91
October 06, 2018
I too was skeptical but both of my were cashed by US Bank. I also called the number included on the letter to confirm these were real and they are. I definitely had the loans during that timeframe. Thank you FTC!
winowithwieners
October 06, 2018
My bank didn’t take it due to “reasonable cause to doubt collectibility.”
FTC Staff
October 09, 2018

In reply to by winowithwieners

If you have trouble cashing or depositing the check, please call the company the FTC hired to manage the refund process. That is Rust Consulting, at 1-866-730-8147. Rust Consulting will tell you how to verify that the check is legitimate.

nancy
October 06, 2018
Hello I borrowed from more then one company I think I am entitled to more money I received a check for $96 can someone look into this
Furious
October 06, 2018
My husband’s check went to his fathers address (they are a junior and senior) he won’t give my husband his check because he is afraid it will hurt HIS credit!! We have tol him that my husband will put HIS social on the check even!! No luck! My husband spoke to Ronnie at Rust and they said it WAS his! Then my husband got his father on a three way phone callwith the FTC . They even told him to give the check to my husband. However, my husband’s father called FTC and spoke to Omar and another person at FTC and they told him NOT to send it to my husband!! This, what should have been a great thing has been a nightmare!! I am having a hard time being excited about this because we cannot get the check from my father in law!! Monday will be a week! What do we do?? Help!! Just want our check!! (Of course he is mad that we even took it out in the first place!!
FTC Staff
October 10, 2018

In reply to by Furious

Please work with Rust Consulting at 1-866-730-8147 to get the check issued to the correct name and address.

Lady D
October 06, 2018
Got mine today, it was over $1,200.00 I couldn’t believe it, God is good, thank you Jesus !
HappyNSanDiego
October 06, 2018
I received a check today for $397.78 and deposited it. I am thankful to God and to our government that these companies do not get away with ripping us off! Thank you FTC!
Aggravatedinnc
October 06, 2018
Rejected through my bank because of a telecheck system don't know where to cash now
Cashmere
October 06, 2018
You can mobile deposit your check even if the check says not to convert to ACH. I did this morning and is a hold but I was told to destroy my check by my bank because it has been deposited. The blogs on here helped.
Sherry
October 06, 2018
Did anyone receive a check today? I am still waiting to see if I am getting one. Can't get thru on the lines ? Just wanted to know if they are still being mailed out, or are they finished mailing them out seems like a lot of people have already gotten theirs.
Km
October 06, 2018
Should I be worried that I have not received a check yet? I know I’ve used amg services multiple times before in that specified time period.
Olsonjerri
October 07, 2018
I got my check last week and I automatically called to verify it’s authebticity. Took it to the bank after that to deposit and they put a hold on my check for 5 days!! I was angry!!
jlchisolm
October 07, 2018
I've moved from that address since then...how do I received my refund check?
Jojo
October 07, 2018
I had multiple loans over this time period with 3 of the listed companies (500FastCash, Ameriloan, & USFastCash). I actually have a loan currently with one of the listed companies, 500FastCash. How are the checks calculated? Is each company calculated separately or together? Will each loan taken out through that time period be calculated separately or together? And are all these companies still in business? How is 500FastCash still in business? What do I do about my current loan with them? Are there other companies being investigated, such as LoanMe or PlainGreen?
FTC Staff
October 09, 2018

In reply to by Jojo

The amount of your partial refund is based on the amount you lost from illegally charged fees on the loans you took before January 2013 with a company affiliated with AMG Services, Inc. Each person will get a refund for a percentage of the money they lost in illegally charged fees.

In 2016 the FTC won a court case against AMG and Scott Tucker. Then in 2017, a jury convicted Tucker and his attorney of crimes related to the lending scheme. The FTC and Department of Justice are using money obtained in both court actions to give refunds to consumers.

Checks were sent to people who took loans between January 2008 and January 2013 from: 500FastCash, Advantage Cash Services, Ameriloan, OneClickCash, Star Cash Processing, UnitedCashLoans, and USFastCash.

Shortstuff
October 07, 2018
I left a message, no response, tried to call number in letter for 4 days, no response!