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If you took out an online payday loan from a company affiliated with AMG Services, you may be getting a check in the mail from the FTC. The $505 million the FTC is returning to consumers makes this the largest refund program the agency has ever administered.

The FTC sued AMG and Scott A. Tucker for deceptive payday lending. When consumers took out loans, AMG said they would charge a one-time finance fee. Instead, AMG made multiple illegal withdrawals from peoples’ bank accounts and charged hidden fees. As a result, people paid far more for the loans than they had agreed to.

In 2016 the FTC won a court case against AMG and Scott Tucker. Then in 2017, a jury convicted Tucker and his attorney of crimes related to the lending scheme. The FTC and Department of Justice are using money obtained in both court actions to give refunds to consumers.

Here are answers to questions about AMG refunds.

Who will get a refund? Checks are being sent to consumers who took out loans between January 2008 and January 2013 from these AMG-related companies: 500FastCash, Advantage Cash Services, Ameriloan, OneClickCash, Star Cash Processing, UnitedCashLoans, and USFastCash.

How many people will get refunds? More than 1.1 million people will get refunds.

How does the FTC know who to send the checks to? The FTC and a refund administrator have used AMG’s business records to identify eligible consumers and calculate their refunds.

I’m eligible for a refund. What do I need to do? If you borrowed from one of the lenders listed above between January 2008 and January 2013, you don’t need to do anything. The checks are being mailed to eligible consumers automatically. There is no application process. If you borrowed from one of those lenders before January 2008, please call 1-866-730-8147.

How can I get more information? Visit the FTC’s AMG refund page or call 1-866-730-8147.

Three tips from the FTC:

  1. If you get a check, deposit or cash it within 60 days.
  2. The FTC never asks people to pay money or give information to cash refund checks. If someone asks you to pay to get a refund from the FTC, it’s a scam.
  3. The FTC has advice if you’re thinking about a payday loan or an online payday loan.
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Jojoutah
October 13, 2018
I had no idea this was going to happen. Nice surprise but at the same time worrisome. I currently have a loan with the #1 company on this list!!!! 500fastcash!!! What do I do now? How are they in business still? I have already paid them 1200.00 in just finance charges. I just looked at my loan again, they're trying to charge me over 8000.00 for an 1100.00 loan if I use the extended payment plan to get smaller payments. Plus, I asked 10 days ago about this but not seeing an answer. HELP!!!
Jdischbein3
October 15, 2018
Got ours in 10/5 It cleared on the 12th It's real folks
taxlady
October 15, 2018
Will this windfall of money be considered taxable income for this year? Have to make sure because of obamacare, I don't want to go over the threshold for income limitations.
FTC Staff
October 19, 2018

In reply to by taxlady

The FTC doesn't give tax advice; you can talk with the IRS or a tax professional about that. I can tell you that the FTC will not be sending people an IRS Form 1099 related to the partial refund checks.

taxlady
October 23, 2018

In reply to by FTC Staff

Thank you Bridget. That does answer my question. Without the 1099 form I will not have to report it as income, therefore will not affect my adjusted modified income for the premium tax credit.
lil Mae
October 15, 2018
Has anyone's check cleared through TD Bank. They're giving me a hard time. The anticipation is killing me.
Sureisthankfull
October 15, 2018
Just got off the phone with FTC and the lady advised that the checks are real. It can be cashed. Ihaven't cashed it yet, but I will keep the site posted with the outcome.
D.
October 15, 2018
Thanks to the dedication and hard work of the people hired to make this right, I so appreciate this unexpected return when it completely clears...
CGRIMM41
October 15, 2018
IF IT STATES THAT IT IS A PARTIAL CHECK WILL YOU RECEIVE ANOTHER ONE?
FTC Staff
October 15, 2018

In reply to by CGRIMM41

The letter you got from the FTC said your check is a partial refund. It says that because the amount of your check is less than the total amount you paid to AMG Services, Inc. when it illegally charged you undisclosed and inflated fees. The FTC has sent out all the money that is available.

annaintexas
October 15, 2018
is there a way to find out, if i am part of it? I moved state and my address was in california
FTC Staff
October 16, 2018

In reply to by annaintexas

You can call the company that the FTC hired to manage the refund process at 1-866-730-8147.

Rayetteq
October 16, 2018
Has anyone had an experience with a reissued check? I spoke to a woman on the phone and she started the process of reissuing a check for me but I was wondering how long it would take. I had to send a letter stating that I hadn't received the check. I have the reference number and all the information saved. I have to say that I had the experience of calling twice and both times they were very professional and helpful. I did ask iwhat the amount was but she said she couldn't tell me.
Lavendertones
October 16, 2018
This is all so unfair. Payday loans cheated desperate people who needed a loan for whatever the reasons and then unlawfully charged them fees, etc.over and over making it nearly impossible to pay back the loan on time, etc. "partial refund" is MISLEADING and given the amount this lawsuit is for- a decent sized check would be harmless and fair to distribute out. people are going to keep fighting how unfair this is if some kind of balance doesnt start to play out.
ANN
October 16, 2018

In reply to by Lavendertones

Yes, I said the same thing. If truthful, how are people getting 2-3 checks in the thousands, and some people only couple of hundreds. The partial means that IF you cash this check you accept the partial payment of what you actually could have received. Too bad I deposited mines and didn't read up on the case. Perhaps I could have got a lawyer and got the whole amount, maybe that's why the check said to cash in 60 days. Anyhow, just my opinion.
FTC Staff
October 17, 2018

In reply to by ANN

All the checks said partial refund, because each check was less than the total amount a person paid to AMG Services, Inc. when it illegally charged them undisclosed and inflated fees. The FTC sent 1,179,803 refund checks, and it sent out all the money that is available.

We said you should cash or deposit the check within 60 days, because the FTC created a designated account for the AMG refunds. It is not a permanent account. Most people are able to cash or deposit a check within 60 days.

Pwalker
November 03, 2018

In reply to by Lavendertones

Yes Lavendertones something is not adding up to me either I had a total of 4-5 loans by 3 of these companies but got 96. 00 some thing is wrong with this picture
eddiebrown2011
October 17, 2018
Hello I had a question I received a refund check at the end of September 2018 and the letter stated that this is partial payment, If I am entitled to another refund will it be sent to me and maybe when? ThankYou
FTC Staff
October 17, 2018

In reply to by eddiebrown2011

The letter you got from the FTC said your check is a partial refund. It says that because the amount of your check is less than the total amount you paid to AMG Services, Inc. when it illegally charged you undisclosed and inflated fees. The FTC has sent out all the money that is available.

Bjc
October 16, 2018
I didn't receive anything. I need to call and find out what happened to my refund
tmcarr
October 17, 2018
I deposit my my of $500.00 dollars on October 2,2018, they put a hole on it, was suppose to be release October 15,2018, today is October-17 ,2028 you go and asked the tellers what’s going on, and no one knows anything, who do you suggest I talk to at the bank?will keep you all updated.
Cadisrn
October 17, 2018
My deceased sister received a $1930.00 check. I had POA when she was living but my name is not on the check and my bank won’t cash it. What do I need to do with this check.
FTC Staff
October 17, 2018

In reply to by Cadisrn

If you got a check made out to someone who is deceased, and you are in charge of that person's estate, you can call Rust Consulting, the company that the FTC hired to manage the refund process. Call 1-866-730-8147. They will explain what to do.

Stella Otis Mom
October 17, 2018
My husband received his check for $1016. We deposited it and it cleared the next day, with no problems. I think I was supposed to get a check too, but may have tossed it out accidentally. Is there anyway to check to see if I am entitled to a refund??
FTC Staff
October 17, 2018

In reply to by Stella Otis Mom

You can call the company that the FTC hired to manage the refund process at 1-866-730-8147.

m1passes
October 17, 2018
I got mind all is good cash it seven dollar fee God is good
L Robinson
October 17, 2018
I received my check and deposited on October 9th and it cleared today the 17th. The number is real rust consulting and the check is real. Long as no one ask you to cash a check and send to them or they ask you for your information now that's a scam. But the check is real, legit.
tmcarr
October 17, 2018
Ok! Just to update!! Checks are real, my is off hole, done clear!!! And I got my money!!! Thank you all at FTC.
Autumn
October 18, 2018
I received two in the mail...one for my spouse and myself!! It pays to open all your mail and never throw anything away. Lost $300 in a settlement once because I opened the letter over a year later. Never again!!
Don't use your…
October 17, 2018
I also revived my check 176.00 September 27,2018
TMcK
October 17, 2018
I'm curious how my current address was known since I have moved several times since 2013? Is it possible that folks might not receive their portion if they are unable to be found?
Achand0918
October 17, 2018
OMG ! I think I ripped it and threw it away thought it was junk mail. What should I do?
FTC Staff
October 18, 2018

In reply to by Achand0918

You can call the company that the FTC hired to manage the refund process at 1-866-730-8147.

Gotit
October 17, 2018
Mine said that it was a partial check, I wonder when the other half is coming?
DonnaH
October 22, 2018

In reply to by Gotit

Partial because you still had to pay SOME fees. They wouldn't give it all back. Just what they over charged...and thank goodness for whomever caught this! :)
rguillet
October 17, 2018
I got a check in the mail , and BOY was it a blessing! I haven't worked in awhile due to injury. i am grateful for the money, it really helped!
MC
October 18, 2018
I am still having problems with the check deposited on 10/4 has not cleared?? Is there something else my bank can do other that 1-866 -730-8147 they are no help other than saying it’s a good check .. but to actually get money does not make no sense. Only certain people are getting to cash their checks?? I appreciate the money but seems more like a scam?? I was really happy now I’m just disappointed.......
Chief
October 18, 2018
Thr letter with the check said partial settlement does that mean more to come?
FTC Staff
October 18, 2018

In reply to by Chief

The letter you got from the FTC said your check is a partial refund. It says that because the amount of your check is less than the total amount you paid to AMG Services, Inc. when it illegally charged you undisclosed and inflated fees. The FTC has sent out all the money that is available.

Peaches
October 18, 2018
The letter states it’s a partial refund does this mean we’re going to get another check
Jo
October 18, 2018
How do they determine how much you get back?
FTC Staff
October 18, 2018

In reply to by Jo

The partial refund amounts were calculated based on the amount you lost from illegally charged fees on loans you took before January 2013 with a company affiliated with AMG Services. Each person will get a refund for a percentage of their loss.

Pennylane
October 18, 2018
Memo said "partial payment" does that mean another check is coming?
FTC Staff
October 18, 2018

In reply to by Pennylane

The letter you got from the FTC said your check is a partial refund. It says that because the amount of your check is less than the total amount you paid to AMG Services, Inc. when it illegally charged you undisclosed and inflated fees. The FTC has sent out all the money that is available.

rayetteq
October 19, 2018

In reply to by FTC Staff

I had to apply for a reissued check and was told they would start mailing them out on October 27th. I asked what the amount of the check is and they told me they couldn't disclose this information. Why is that?
Danifwood
October 23, 2018

In reply to by rayetteq

Did they tell you you had to send in a letter requesting them to reissue your check or you didn’t have to do anything?
ShinyStar
October 18, 2018
I got mines like four days before I decided to tore this mail in half until something told me to open the enevelope!!! there it was at the bottom of the Letter $596+ dollars. I must have read that letter about five times and I kept examing the check to see if it was fake. I find out it was REAL...….. I Thank God Over and Over again then I went straight to Wells Fargo!!!! My Letter said Partial Refund. Should I Expect another check?
MC
October 18, 2018
I just want to thank you!! I don’t have the check yet,it’s on hold but thank you again for standing up for us hard working people trying to make ends meet! Tax paying honest people!!
DKN
October 18, 2018
I'm thanking the Lord today! The hold was finally taken off my account and my money is available to me. I can breathe now!