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Consumer Alert

FTC says Roomster posted fake reviews and misled customers about listings

Kira Krown
When searching for a place to live — or a person to live with — honest and trustworthy information is vital. And reviews about platforms that can supposedly help you in your search should be, well, honest and trustworthy too. But according to the FTC and six states suing Roomster and its owners, the room and roommate finder platform posted reviews and other information that was neither.
Consumer Alert

It’s National Preparedness Month. Are you ready?

Cody Rhew
The 2022 hurricane season has been fairly calm, but we have a way to go. The season peaks in mid-September and runs through November. A lot can happen in that time, and not all hurricane related.  This year’s heat waves, wildfires, violent storms, and extreme flooding are proof that severe weather and natural disasters can happen anytime, anywhere, and with little warning. 
Consumer Alert

Who’s minding your business? The FTC invites you to comment on commercial surveillance and data security

Seena Gressin
Many of us have grown used to the idea that companies constantly collect information about us as we go about our daily lives. It may be information we give up willingly, like a credit card number for a purchase. But it also may be information that we don’t know we’re surrendering, and may not want to share. Companies are able to collect enormous amounts of personal data about virtually every conceivable aspect of our lives, often in ways that we might not expect or understand.
Consumer Alert

FTC Commissioners aren’t calling you — really

Andrew Rayo
Scammers have been calling, pretending to be people from the FTC. While the names they use might be real, they’re actually scammers — some of them hoping to trick you into thinking they’re an FTC Commissioner. But they’re not. Whether the caller promises you a prize or threatens you with arrest — and even if they give a (fake) badge number — that’s a scammer. So that call from someone who wants your money or info, and says they’re Commissioner Alvaro Bedoya from the FTC — or Commissioner Noah Phillips, Commissioner Rebecca Kelly Slaughter, Commissioner Christine Wilson, or FTC Chair Khan? That’s a scam.