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Consumer Alert

Five things to do to protect yourself online

Alvaro Puig
Your online accounts, computer, and phone hold a lot of your personal, financial, and health information. Information that’s valuable to you — and to scammers who try to steal it. Here are five things
Consumer Alert

Be heard. Report scams to the FTC

Gema de las Heras
We know that scammers target Latinos with calls and ads in English and Spanish because the FTC has sued to stop them. When the FTC hears about the Latino community’s experiences and collects their
Consumer Alert

Avoid scams in the aftermath of Merbok, Fiona and Ian

Gema de las Heras
As recovery efforts continue in areas hit hard by mother nature’s recent bi-coastal punch, scammers are not far behind. They see tragedy as opportunity, and they'll use the devastation caused by
Consumer Alert

Hurricane Fiona: Make your donations count

Cristina Miranda
Hurricane Fiona hit the southern part of Puerto Rico hard leaving the island in the dark, flooded, and without running water. And once again, islanders are coping and cleaning up. As with any severe
Consumer Alert

Spot impersonator scams and share what you know

Jim Kreidler
During Hispanic Heritage Month , let’s take a moment to look at impersonator scams, which are the issue reported most to the FTC by people living in majority Latino communities. These scams happen
Consumer Alert

Telling the truth about home mortgage help matters

Amy Hebert
If you’re having a hard time making your mortgage payments, we have some advice on what to do next. We also want you to know that there are companies out there who will say they’ll help but are out to
Consumer Alert

Got student loans? Spot scams related to the Sweet lawsuit

Terri Miller
If you have student loans, you probably already know about the US Department of Education’s (ED’s) borrower defense loan forgiveness program. But did you know about a lawsuit and proposed settlement
Consumer Alert

FTC returns money to customers of deceptive auto dealerships

Kira Krown
Buying a car is a big purchase that most of us have to finance. Many people who financed vehicles they bought at Tate’s Auto had their vehicles repossessed. Why? According to the FTC, Tate’s Auto
Consumer Alert

Let’s talk about scams that target Latinos

Rosario Méndez
Tomorrow begins Hispanic Heritage Month — a time to honor all that Latinos and their culture bring to this country. At the FTC, we celebrate Hispanic Heritage Month by providing tools and information
Consumer Alert

Stimulus payments for people, not nursing homes

Lois C. Greisman
If you, or someone you care about, lives in an assisted living facility or nursing home, read on. Because the bill funding the second round of Economic Impact Payments (EIPs) has now been signed into
Consumer Alert

Get ready for NCPW 2021!

Ari Lazarus
March is right around the corner, and you know what that means…it’s almost time for National Consumer Protection Week (NCPW)! This year, NCPW is February 28 – March 6, 2021. So now’s the time to jump
Consumer Alert

Scammers cash in on COVID-19 vaccination confusion

Colleen Tressler
With every passing day, the news on COVID-19 vaccine distribution seems to change. One reason is that distribution varies by state and territory. And scammers, always at the ready, are taking
Consumer Alert

The training program trap: deceptive financing

Jim Kreidler
Have you ever thought about paying for a training program to learn how to invest in real estate or start an online business? These programs can be pricey — and some make false promises about helping
Consumer Alert

Avoid scammers offering to pay your rent

Lisa Lake
If you’re facing eviction for any reason, there are organizations out there who can help you. But there are also fake “organizations” and “charities” who can hurt you. COVID-19 has created an even
Consumer Alert

Should we trust online reviews?

Serena Viswanathan
When’s the last time you checked out online reviews to decide whether to buy something? Or where to buy it? Many of us use reviews to see the honest opinions of other buyers — but how do we know the