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Consumer Alert

Big FTC win against student loan debt relief firm

Colleen Tressler
Just about a year ago, we told you about a case the FTC brought against a student loan debt relief firm. The FTC alleged that the operators of Mission Hills Federal, Federal Direct Group, National
Consumer Alert

Keep calm and avoid Coronavirus scams

Sachit Gali
One thing we know about scammers is that they follow the headlines. So it’s not surprising that we’ve seen so many Coronavirus-related scams recently. From scammers selling fake COVID-19 cures and
Consumer Alert

Utility company calling? Don’t fall for it.

Jim Kreidler
Every day, millions of people who have lost their jobs are making difficult choices about how to pay their bills. As the Coronavirus continues to spread, scammers are taking advantage of people’s
Consumer Alert

Scammers impersonate the FTC, too

Juliana Gruenwald Henderson
Scammers never seem to run out of new ways to try to take your money or steal your identity, especially in times of crisis like the one we’re living through now.
Consumer Alert

Online seller failed to ship next-day PPE as promised

Colleen Tressler
Facemasks and other types of personal protective equipment (PPE) have been in high demand since the COVID pandemic began. Many people have flocked to online retailers to place orders. According to the
Consumer Alert

Health product claims and false guarantees

Lisa Lake
If you’re looking for help with chronic pain, you might come across over-the-counter devices promising powerful, drug-free relief. But sometimes device marketers make claims that are not backed by
Consumer Alert

Help COVID-19 contact tracers, not scammers

Shameka L. Walker
After nearly three months of stay-at-home orders, America is starting to open up again. Contact tracers, the folks who work for state health departments to try to track anyone who may have been
Consumer Alert

FTC, SBA warn companies about SBA loan promises

Shameka L. Walker
The latest recipients of government warning letters are six companies that said they could speed U.S. Small Business Administration (SBA) loans for businesses struggling to stay afloat during the
Consumer Alert

Getting stimulus checks from car dealerships? Nope.

Jim Kreidler
During these difficult economic times, scammers will do almost anything to try to get your money. Including, it turns out, making bogus claims about economic stimulus checks to lure customers to auto
Consumer Alert

Is a scammer getting unemployment benefits in your name?

Seena Gressin
In a large-scale scam erupting in the midst of the Coronavirus pandemic, imposters are filing claims for unemployment benefits, using the names and personal information of people who have not filed
Consumer Alert

If you bought ReJuvenation, you can get a refund

Ari Lazarus
A few months ago, we wrote about a settlement with the makers of ReJuvenation, the so-called anti-aging wonder pill. If you bought this product, we have some good news: you can get a refund. The FTC
Consumer Alert

NYC car dealer accused of discriminatory lending

Ari Lazarus
The law is clear: it’s illegal for someone who lends money to charge people higher interest rates and fees based on their race. According to an FTC case announced today, a car dealer in the Bronx did
Consumer Alert

Paying, and paying, and paying payday loans

Lisa Lake
If you don’t have the cash or credit to cover a financial emergency, you might be thinking about getting a payday loan . But some payday lenders are not honest about how they collect on those loans
Consumer Alert

This “game” is a chain letter scam

Seena Gressin
Are you tempted to play “The Circle Game,” join a “Blessing Loom,” or jump on a “Money Board”? These are some of the names for an online scam that’s making the rounds at a time when millions of people
Consumer Alert

Military Data Spotlight: Identity theft and servicemembers

Emma Fletcher
Every year, thousands of servicemembers report to us about their consumer experiences. Those reports are the focus of the FTC’s Data Spotlight, Identity theft causing outsized harm to our troops. From
Consumer Alert

“No risk” publications shouldn’t cost money

Rosario Méndez
Some companies mislead people when they say that a product is “no risk.” That’s what the FTC alleges Progressive Business Publications, a business publication company, did. The FTC says they had
Consumer Alert

Make your Coronavirus donations count

Rosario Méndez
The Coronavirus crisis has brought out the best and worst of human nature. The best: charities across the country are stepping up and many people are donating what they can. The worst: opportunistic
Consumer Alert

Scammers offer facemasks but don’t deliver

Bridget Small
If there’s a high demand online for health and safety items, like facemasks and paper products, guess what scammers pretend to sell? That’s right: health and safety items, like facemasks and paper