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Consumer Alert

Supplements for joint pain: don’t believe the hype

Jim Kreidler
If you experience joint pain when you walk or move, promises for a quick and inexpensive cure can be hard to resist. But don’t believe the hype. And don’t assume the people you see in the ads are real
Consumer Alert

Going out of business sales: what to know

Colleen Tressler
Going out of business sales may seem like golden opportunities to grab great deals. But before you head to one, here are a few things to keep in mind. How can you tell if you’re getting a good deal
Consumer Alert

Scammers pretend to be the FTC

Monica Vaca
Did you recently get an official FTC letter from “me”? That’s in quotes because it wasn’t actually from me. And the letter wasn’t official, or even from the FTC at all. In fact, scammers have been
Consumer Alert

Top tips for avoiding scams at the holidays

Cristina Miranda
Now that the holiday shopping season is in full swing, scammers are shopping too, looking for people to separate from their money. We already gave you some of the FTC’s tips for happy holiday shopping
Consumer Alert

FTC's tips for happy holiday shopping

Gretchen Abraham
Keep your holiday shopping merry and bright with an early gift from the Federal Trade Commission: tips to help you watch your wallet, shop wisely, and protect your personal information. Make a list
Consumer Alert

AT&T Unlimited Data Customers Getting Refunds

Alvaro Puig
You might have heard that AT&T agreed to return $60 million to customers for allegedly reducing the data speed on their unlimited data plans without telling them. In its 2014 complaint, the FTC said
Consumer Alert

“Pass it On” at the holidays

Lisa Weintraub Schifferle
Holidays often mean time with family and friends. If you’re looking for conversation starters that avoid tricky topics – like who should’ve won the World Series – why not chat about scams? Pass it On
Consumer Alert

Veterans, servicemembers, and fraud: by the numbers

Carol Kando-Pineda
When people report scams to the FTC, we learn a lot about how they experience fraud. These fraud reports are important for law enforcement and education efforts. And, as more and more people report
Consumer Alert

Upgrading Your Phone? 4 Things You Should Do First

Alvaro Puig
If you’re thinking about upgrading to a new phone, make sure you remove your personal information before you trade it in. Why? Because your phone could have a lot of sensitive, personal information on
Consumer Alert

‘Tis the season for ‘open enrollment’ scams

Gretchen Abraham
Winter is coming, which means open enrollment season is here. With 2020 just around the corner, now’s the time to add or change your health coverage through Medicare or the Affordable Care Act (ACA)
Consumer Alert

FTC sues student loan debt relief companies

Ari Lazarus
Student loan debt can be a heavy load to carry. That’s why there are a lot of companies claiming to help permanently reduce and wipe out federal student loan debt. But some of these companies don’t
Consumer Alert

Veterans: We honor and thank you

Carol Kando-Pineda
November 11 is Veterans Day. More than 18 million people are U.S. military veterans. It’s a fitting time to thank military veterans for their sacrifice and service in protecting the United States. It
Consumer Alert

Free electronic credit monitoring coming soon to the military

Amanda Koulousias
Starting October 31, many members of the military will have access to a free tool to help spot identity theft. The nationwide credit reporting agencies – Equifax, Experian, and TransUnion – have
Consumer Alert

What you can do to fend off hackers

Alvaro Puig
Your personal information is valuable. That’s why hackers try to steal it. This year, for National Cyber Security Awareness Month, we’ve got tips to help you keep your personal information from ending
Consumer Alert

Back brace scams target people on Medicare

Lisa Lake
Scammers have been targeting Medicare recipients with a scheme to get “free or low-cost” back and knee braces. They’re calling, running television ads, and mailing letters to get people to give their
Consumer Alert

SIM Swap Scams: How to Protect Yourself

Alvaro Puig
Consumer Alert: Mobile carriers are shutting down their 3G networks. If you have an older cell phone, you may not be able to call or text. The FCC has advice about what to do. If your cell phone is
Consumer Alert

Scams and older consumers: Looking at the data

Lesley Fair
The FTC just sent a report to Congress called Protecting Older Consumers 2018-2019. The report suggests steps to take to help protect older consumers from fraud. But the evidence also shows a thing or
Consumer Alert

Fake followers: A social media hoax

Ari Lazarus
Influencers, celebrities and other people with strong online followings can be, well, influential. When considering whether you want to buy something or use a service – especially when you’re buying
Consumer Alert

Charity fraud awareness, here and abroad

Rosario Méndez
Today is the start of International Charity Fraud Awareness Week (ICFAW), a coordinated international effort to help charities and donors avoid charity fraud. The FTC joins state charities regulators
Consumer Alert

What Do Not Call complaints are telling us

Amy Hebert
Have you gotten a call from an imposter, maybe someone pretending to be with the Social Security Administration, IRS, or a tech support company, this year? If so, you’re not alone. Calls from