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Consumer Alert

Scammers go after international students’ money

Rosario Méndez
We try to let you know when we learn about new scams, so you can avoid them and warn your friends and family. Here’s another one: scammers pretending to be from the federal government are scaring
Consumer Alert

It’s showtime at the FTC!

Colleen Tressler
Videos from the Federal Trade Commission may not feature a cast of celebrity actors, but they’re still entertaining. Produced by the nation’s consumer protection agency, these videos offer practical
Consumer Alert

We work to get your money back

Nicole Christ
The FTC brings lawsuits to stop unfair and deceptive business practices. One way we help right those wrongs is by getting refunds to people who lost money. And from July 2017 to June 2018, people got
Consumer Alert

Time to order materials for NCPW!

Ari Lazarus
National Consumer Protection Week (NCPW) 2019 is just around the corner. This year, NCPW is March 3 – 9, 2019. That’s just about a month away, so now is the time to jump into planning. During NCPW
Consumer Alert

Fight back against tax identity theft

Seena Gressin
It’s Tax Identity Theft Awareness Week – a terrific time to get up to date on protecting yourself from identity thieves who try to claim your tax refund and imposters who pretend they’re from the IRS
Consumer Alert

This is what a Social Security scam sounds like

Jennifer Leach
Earlier this month, we told you about a growing scam: people pretend to be from the Social Security Administration (SSA) and try to get your Social Security number or your money. That scam is now
Consumer Alert

Netflix phishing scam: Don’t take the bait

Colleen Tressler
Phishing is when someone uses fake emails or texts to get you to share valuable personal information – like account numbers, Social Security numbers, or your login IDs and passwords. Scammers use your
Consumer Alert

Fake calls about your SSN

Jennifer Leach
The FTC is getting reports about people pretending to be from the Social Security Administration (SSA) who are trying to get your Social Security number and even your money. In one version of the scam
Consumer Alert

Contact lens seller turns a blind eye to the law

Colleen Tressler
Cosmetic contacts lenses – also known as costume or decorative contact lenses – can change the way your eye looks without correcting your vision. While they may seem like just another fashion
Consumer Alert

FTC: No support for diabetes treatment claims

Colleen Tressler
People spend billions of dollars a year on health products that are unproven and often useless. Case in point: The FTC has sued the sellers of “Nobetes” about their advertising claims for a pill that
Consumer Alert

Putting cash in the mail

Monica Vaca
We’ve been warning you about scammers asking you to pay with gift cards or by wiring money. Scammers love getting you to pay that way because they can get your money fast and disappear. It’s almost as
Consumer Alert

This giving season, make your donations count

Rosario Méndez
The giving season has begun and many of us are thinking about gifts for family and friends, as well as giving to our favorite charitable causes. If you’re thinking about donating to charity, do some
Consumer Alert

Fake promises offer no sigh of (debt) relief

Lisa Lake
An offer of reduced monthly payments — or complete forgiveness — on your student loan may make you want to sign up…and exhale. Unfortunately, though, some of those programs wind up costing you
Consumer Alert

Happy holidays! Shopping tips from the FTC

Colleen Tressler
The gift-giving season is just around the corner, and the gift-buying season starts, oh, any minute now. The FTC has an early gift for you — tips to help you shop wisely and protect your personal
Consumer Alert

Wise giving in the wake of California’s wildfires

Colleen Tressler
California continues to be plagued by wildfires — including the Woolsey Fire near Los Angeles and the Camp Fire in Northern California, now one of the deadliest in the state’s history. Dozens of
Consumer Alert

FTC: PR firm & publisher violated ad basics

Colleen Tressler
Hardly a day goes by that you don’t see a celebrity, star athlete, or other well-known person touting the benefits of some product or service. But glowing recommendations aren’t always what they
Consumer Alert

Veterans: We thank you

Carol Kando-Pineda
November 11 is Veterans Day, a time to commemorate former servicemembers and recognize their service to the nation. In the U.S. today, there are more than 20 million veterans. Whether they’ve been out
Consumer Alert

Do you have a 2012, 2013, or 2014 VW Passat TDI?

Lesley Fair
If you have a 2012, 2013, or 2014 Passat 2.0L TDI and got the approved emissions modification, Volkswagen has identified a potential problem with the “fix” it installed on your car that needs your
Consumer Alert

Don’t get swamped buying a flood-damaged car

Colleen Tressler
In the wake of the recent hurricanes, used car buyers should use caution: Storm-damaged vehicles are sometimes cleaned up and taken out of state for sale. You might not know a vehicle is damaged until
Consumer Alert

Smoking out bogus product claims

Lisa Lake
Quitting smoking and losing weight can be enormously challenging. In the quest to kick the habit or drop the pounds, you might be tempted by products promising miraculous results. But take a breath