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Consumer Alert

AT&T Unlimited Data Customers Getting Refunds

Alvaro Puig
You might have heard that AT&T agreed to return $60 million to customers for allegedly reducing the data speed on their unlimited data plans without telling them. In its 2014 complaint, the FTC said
Consumer Alert

“Pass it On” at the holidays

Lisa Weintraub Schifferle
Holidays often mean time with family and friends. If you’re looking for conversation starters that avoid tricky topics – like who should’ve won the World Series – why not chat about scams? Pass it On
Consumer Alert

‘Tis the season for ‘open enrollment’ scams

Gretchen Abraham
Winter is coming, which means open enrollment season is here. With 2020 just around the corner, now’s the time to add or change your health coverage through Medicare or the Affordable Care Act (ACA)
Consumer Alert

New brochure for social media influencers

Lesley Fair
Chances are you know an influencer – a person who works with a brand to recommend or endorse a product in social media. Maybe you work at a company that uses influencers or perhaps that describes you
Consumer Alert

Halloween know-how: Cosmetic contacts require an Rx

Colleen Tressler
Dressing up for Halloween can be fun. Revelers often use make-up, wigs and cosmetic contact lenses to complete their look. Cosmetic contacts lenses – also known as costume or decorative contact lenses
Consumer Alert

Scams and older consumers: Looking at the data

Lesley Fair
The FTC just sent a report to Congress called Protecting Older Consumers 2018-2019 . The report suggests steps to take to help protect older consumers from fraud. But the evidence also shows a thing
Consumer Alert

Fake followers: A social media hoax

Ari Lazarus
Influencers, celebrities and other people with strong online followings can be, well, influential. When considering whether you want to buy something or use a service – especially when you’re buying
Consumer Alert

Charity fraud awareness, here and abroad

Rosario Méndez
Today is the start of International Charity Fraud Awareness Week (ICFAW), a coordinated international effort to help charities and donors avoid charity fraud. The FTC joins state charities regulators
Consumer Alert

Aloe, goodbye: company’s claims lacked proof

Bridget Small
You may have heard of using aloe vera for sunburn relief. A Florida company claimed its aloe products would relieve joint and muscle pain, diabetes, acid reflux and more — and that health studies
Consumer Alert

Renting a car: Factoring in the fees

Colleen Tressler
Whether you’re planning a weekend getaway or a cross-country road trip, a rental car may be in your future. Comparing prices online can save you a bundle, but make sure you compare the total cost —
Consumer Alert

Zurixx’s real estate investment scheme

Cristina Miranda
These days, it seems like everyone wants to make money by flipping houses. There are companies out there promising to tell you how, but not all those promises are real. The most recent example is
Consumer Alert

FTC Refunds: The real deal or not?

Nicole Christ
Sometimes the FTC is able to return money to people who were ripped off in a con artist’s scheme. But scammers try to cause confusion and take advantage at every step. If you lost money in a scam, you
Consumer Alert

Self-defense against scams

Bridget Small
To everyone who hangs up on unwanted calls, learns about the latest scams, and checks with friends about suspicious offers: good news! People who did all those things were less likely to lose money to
Consumer Alert

Notarios are no help with immigration

Kati Daffan
Now and then, it’s helpful to remind ourselves of things we already know: Nobody legit will ever demand payment with a gift card. Dark chocolate is superior to milk chocolate. And notarios do not give
Consumer Alert

That attorney’s ad might be bad for your health

Colleen Tressler
You see the ads on TV, hear them on the radio, or read them in print and online: attorneys telling you about the dangers of certain prescription drugs. Many of these ads open with “medical alert,”
Consumer Alert

Helping Hispanics avoid fraud

Andrew Smith
Hispanic Heritage Month (Sept 15 - Oct 15) is a time to celebrate the rich culture, heritage, and contributions of Hispanics. It is also a time to reflect on the FTC’s commitment to help Hispanic
Consumer Alert

Social Security is not trying to take your benefits

Jim Kreidler
We’ve seen a new twist on the Social Security Administration (SSA) scam recently. Check out this SSA imposter robocall, which says your benefits will end. (That’s not true, by the way.) Your browser
Consumer Alert

Don’t pay for help with student loans

Lisa Lake
If you have student loan debt, a program that promises to reduce or erase it might sound like just what you need. But some of these programs just take lots of your money and give you no help — or do
Consumer Alert

In the wake of Hurricane Dorian

Colleen Tressler
If you suffered damage from Hurricane Dorian, or if you’re looking for ways to help those in need, start at ftc.gov/weatheremergencies . You’ll find ways to spot the scams that often follow disasters
Consumer Alert

Serious health claims for CBD products need proof

Bridget Small
Three companies that tout their cannabis-derived products as miracle treatments for serious illnesses have gotten letters from the FTC warning that they’re at risk for legal action unless they have