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Consumer Alert

What the FTC Facebook settlement means for consumers

Lesley Fair
The next time users visit Facebook, things might not look different, but big changes are brewing behind the scenes. The FTC’s record-breaking $5 billion settlement requires Facebook to conduct a
Consumer Alert

Equifax Data Breach Settlement: What You Should Know

Alvaro Puig
In September of 2017, Equifax announced a data breach that exposed the personal information of 147 million people. Under a settlement filed today, Equifax agreed to spend up to $425 million to help
Consumer Alert

Medicare does not give out DNA kits

Lisa Lake
Here’s one that goes to show just how creative scammers can be. The FTC is getting reports that callers claiming to be from Medicare are asking people for their Medicare numbers, Social Security
Consumer Alert

Update your software now

Ari Lazarus
We secure our valuables – our wallets, keys, and homes. We know that, if left unsecured, they can easily be a target for criminals. So it makes sense to think the same way about the information stored
Consumer Alert

FTC and partners tell robocallers to call it quits

Amy Hebert
Tired of robocalls? So are we. Today the FTC and state and federal partners announced Operation Call it Quits, an effort to go after robocallers. As part of the announcement, the FTC has new videos
Consumer Alert

For military consumer: Free electronic credit monitoring

Amanda Koulousias
If you’re in the military or know someone who is, you’ll want to read on. Starting October 31, the nationwide credit reporting agencies – Equifax, Experian, and TransUnion – must provide free
Consumer Alert

Make it a scam-free vacation

Lisa Lake
It’s almost summer! Right now, you probably have beaches on the brain or you’re thinking about that long-planned trip abroad. Before you head out, take steps to help keep your dream vacation from
Consumer Alert

It’s Privacy Awareness Week 2019

Allison Lefrak
This week is Asia Pacific Privacy Authorities (APPA) Privacy Awareness Week, held annually to raise global awareness about privacy issues. This year’s theme “Protecting Privacy is Everyone’s
Consumer Alert

Get a one-ring call? Don’t call back.

Michael Atleson
A while back, we warned you about the “one ring” scam. That’s when you get a phone call from a number you don’t know, and the call stops after just one ring. The scammer is hoping you’ll call back
Consumer Alert

Malware from illegal video streaming apps: What to know

Alvaro Puig
The popularity of video streaming services has taken off in the past few years. It’s become easier to stream video through smart TVs, streaming boxes that connect to your not-so-smart TV, and even
Consumer Alert

COPPA: A few tips to keep your child safe online

Lisa Lake
Online games and websites for kids are everywhere these days – to the point where it’s commonplace to see toddlers playing with them, too. And while the internet often offers a positive way for
Consumer Alert

The lead-generation bait-and-switch

Lisa Lake
You’ve probably shared your contact information online to, say, get details about a job opening. Usually, that’s fine. But sometimes you might be looking for one thing and wind up getting something
Consumer Alert

SSA imposters top IRS in consumer loss reports

Seena Gressin
Have you gotten calls about supposed problems with your Social Security number from callers pretending they’re with the Social Security Administration (SSA)? If so, you’re not alone. Our latest Data
Consumer Alert

What to do about robocalls

Lisa Weintraub Schifferle
Not another robocall! We’ve all felt that way. Wondering what to do about robocalls? Check out this new video: The FTC worked with AARP to create a series of videos about imposter scams – including
Consumer Alert

Office Depot computer scans gave fake results

Bridget Small
Most of us manage basic computer safety on our own. We keep security software and firewalls up to date, and ignore pesky pop-up ads about computer health. Many of us would gladly take advantage of a
Consumer Alert

Robocallers, you’re out

Rosario Méndez
Most robocalls are prohibited by law, but scammers and dishonest people continue to send them. And even some legitimate companies violate peoples’ privacy rights with illegal robocalls. Today the FTC
Consumer Alert

Those (not really) IRS calls

Lisa Weintraub Schifferle
You’ve probably gotten one of these calls: They say it’s the IRS and they’re filing a lawsuit against you for back taxes. They may threaten to arrest or deport you. What do you do? Watch this video to
Consumer Alert

Protect yourself against Medicare scams

Lisa Weintraub Schifferle
Still getting calls from people claiming to be from Medicare, asking for money or personal information? Watch this video about how you can protect yourself from Medicare scams: The FTC worked with
Consumer Alert

Keep tech support strangers out of your computer

Lisa Lake
If you need tech help with your computer, where do you go? Most of us probably search online. But your online search can lead you straight to scammers who scare you into thinking your computer is in
Consumer Alert

FTC’s Tech Support Takedown 2019

Cristina Miranda
We read you loud and clear! Last year, the FTC got nearly 143,000 reports about tech support scams. We’ve been warning people about this type of scam for years. But one piece of information in the FTC