Consumer Alerts

You get a robocall saying you paid too much on a utility bill. To make up for this mistake, they say, you’ll get a cash refund and a discount on your future bills. All you have to do is press a number

There are thousands of trials underway as companies race to find effective vaccines and treatments for COVID-19. Many of these research studies are legitimate, but some are not. So, if you’re thinking

As we told you about in this recent post , Online Trading Academy (OTA) is sending letters and email notices to people who are eligible for debt forgiveness. These notices are real, so don’t delete or

In September, the Centers for Disease Control and Prevention (CDC) issued a temporary order to stop evictions due to the COVID-19 pandemic. That moratorium ended on August 26, 2021 for renters in

Celebrities are often used to market products or services, but sometimes they’re used to lure consumers into a scam. And that’s what the FTC alleges happened when two real estate celebrities joined

Are you married to someone who owes past-due child support? Was your portion of the economic impact payment (“EIP”) mistakenly applied to pay your spouse’s debt? If so, you’re not alone. In mid

Maybe someone said you’ve won the lottery, a prize or sweepstakes. Or they claim to be from the government and tell you there’s a problem with your Social Security number. And, to collect your

Back in February, we wrote about Online Trading Academy (OTA), a company that peddled a “patented” training program promising to help people earn big money by paying big money to OTA for trainings

People who are homeless or transient may not know they qualify for the $1,200 Economic Impact Payments (EIP) — also called “stimulus checks" — that went out last Spring. They might also get an

Wildfires raging out West. The hurricane season. Civil unrest. And all of this happening during a global pandemic that has claimed its own devastating share of deaths and cost people their livelihoods

If someone you don’t know sends you a check and asks for money back, that’s a scam. But what if you’re a small business owner and someone “overpays” you and asks you to refund the balance? That’s

Phishing scams can be hard to spot. For example, we’ve been hearing about one where people get a text message saying that there’s a package waiting for them, and asking them to click a link to learn

More than 85 large wildfires are ripping across the West Coast, from California to Oregon and Washington. In the Southeast, people are just beginning to recover from Hurricane Sally, while more storms

Getting free stuff is cool…until it isn’t free. It is decidedly uncool when, after luring you in with “free trials” for products you might like, a company hits you with surprise charges during the

Refund checks worth about $147 million are going out to almost 33,000 people who sent money to scammers through Western Union wire transfers. The $147 million is a portion of the money Western Union

Every year, Hispanic Heritage Month gives us a chance to reflect on the great contributions Latinos have made to society. To keep those contributions coming, it’s important to continue to do

Did you get a letter in the mail from Online Trading Academy (OTA) saying that you’re eligible to have your debt forgiven? Unfortunately, OTA’s letter gave you the wrong email address to use. That

Remember when stores ran out of toilet paper, hand sanitizer, and face masks? Well, now COVID-19 is cause for a new shortage: coins. Because of business shutdowns and social distancing, people have

Last month, the FTC filed its first case against an online seller that failed to ship next-day personal protective equipment (PPE) as promised. Today, we have an update: the FTC is filing three more

It can be frustrating to deal with a bunch of unwanted calls. If you answer them, you might hear a recorded message of someone trying to sell you something. Or it could be a real person hoping to